HomeMy WebLinkAbout04.b. Receive the Oracle and Permitting License (OPAL) UpdatePage 1 of 1
Item 4.b.
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December 20, 2023
TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE
FROM: DANEA GEMMELL, PLANNING AND DEVELOPMENT SERVICES DIVISION
MANAGER
REVIEWED BY: GREG NORBY, DEPUTY GENERAL MANAGER - OPERATIONS
ROGER S. BAILEY, GENERAL MANAGER
SUBJECT: RECEIVE THE ORACLE AND PERMITTING LICENSE (OPAL) UPDATE
For the last four years, Central San has worked with Oracle to develop the Oracle Permitting and License
(OPAL) software as one of three beta testing agencies in the nation, providing input to influence its
configuration. Staff had anticipated a Go -Live date of December 1, 2023 to replace the SunGard HTE
permitting software used at the permit counter. However due to some critical defects in the software, the
Go -Live date has been changed to February 1, 2024 which will allow these Go -Live Critical items to be
resolved and staff from Planning and Development Services, Information Technology, and Finance to
have additional training ahead of the Go -Live cutover. Staff will provide a live demonstration and overview
of the software at a future Real Estate, Planning & Development meeting.
Strategic Plan re -In
GOAL ONE: Customer and Community
Strategy 1 - Deliver high -quality customer service
December 20, 2023 REEP Committee Meeting Agenda Packet - Page 10 of 17