The URL can be used to link to this page

Home My WebLink About00.a. Receive training in crucial conversationsPage 1 of 5 Item a. LCENTRAL SAN July 7, 2023 FROM: KATIE YOUNG, SECRETARYOF THE DISTRICT REVIEWED BY: ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE TRAINING ON CRUCIAL CONVERSATIONS GUEST SPEAKER: STACY D. NELSON, ED.D., CRUCIAL LEARNING The Board will receive two all -day training sessions with Stacy Nelson, Ed.D. with Crucial Learning. The objective of the sessions is to discuss the various techniques for having crucial conversations. Crucial conversations happen to everyone. They are the daily conversations that reshape your life. Mr. Nelson biography (Attachment 1) and the course description (Attachment 2) are attached. Note: No decisions or actions will be made or taken by the Board of Directors during this event. Strategic Plan Tie -In GOAL THREE: Workforce Diversity and Development Strategy 4 - Foster a culture of diversity, equity, and inclusion GOAL FOUR: Governance and Fiscal Responsibility Strategy 1 - Promote and uphold ethical behavior, openness, and accessibility GOAL SEVEN: Innovation and Agility Strategy 3 - Be adaptable, resilient, and responsive ATTACHMENTS: 1. Mr. Nelson's Biography 2. Course Details July 7, 2023 Special Board Meeting Agenda Packet - Page 3 of 7 Page 2 of 5 CRUCIAL LEARNING CERTIFIED TRAINER ATTACHMENT 1 Stacy D. Nelson, Ed.D. LANGUAGES: English MASTER CERTIFIED Dr. Nelson brings more than thirty years of Crucial Conversations, experience in leadership development to FOR MASTERING DIALOGUE the Crucial Learning faculty. A recipient of Crucial Conversations, the Zapara Award for excellence in teaching, FOR ACCOUNTABILITY Stacy consistently receives accolades for his Influencer charismatic presentation style and highly effective training design. CERTIFIED Serving as a personal coach to many hospitals, educational institutions, and corporate executives, Stacy is frequently 0iGetting Things Done. invited to deliver keynote speeches at local and national conventions. ® The Power of Habit" AREAS OF EXPERTISE Business, Healthcare, Education, Government, Facilitation, Leadership Development NOTABLE CLIENTS BMW, NASA Goddard Space Center, Johns Hopkins Healthcare, Walt Disney Company, Nortel, Microsoft, Saudi, Aramco, IRS, William &Mary University, Massachusetts General Hospital EDUCATION Bachelor of Science: Physical Education from Atlantic Union College. Master's Degree: Education from Worcester State College. Doctoral Degree: Education from Boston University. Stacy has become a trusted leader in corporate training and organizational performance. He helps teams and companies increase organizational effectiveness, achieve bottom-line results, and become measurably more vital. "Stacy is a phenomenal facilitator. His session was the best training I've had the pleasure of participating in for many years." TRAINING PARTICIPANT COURSE DETAILS L mi Crucial Conversations® FOR MASTERING DIALOGUE DIALOGUE IS THE 01111RINCI Page 3 of 5 ATTACHMENT 2 Whenever you're not getting the results you want, it's likely an important conversation either hasn't happened or hasn't been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations. WHAT'S A CRUCIAL CONVERSATION? A Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results. cial Board Meeting Agenda Packet - Page 5 of 7 But there's a better way. Crucial Conversations gives people the skills to step into disagreement— rather than over or around it—and turn disagreement into dialogue for improved relationships and results. Crucial Conversations for Mastering Dialogue is an engaging classroom course rich with group discussion, real-time practice, and group support and coaching. Delivered in one or two days, this in-person course offers the best in traditional learning and development. Page 4 of 5 CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE Course Details The in-person experience of Crucial Conversations for Mastering Dialogue includes video -based instruction from Crucial Conversations experts, extensive in -class practice, group discussion, and personal reflection. Day 1 9:00a.m. LESSON 1: GET UNSTUCK • Spot the conversations that are keeping you from what you want • Choose the right conversation to get unstuck 10:45a.m. LESSON 2: MASTER MY STORIES I • Learn where emotions come from and how to change them • Take responsibility for the emotions you bring to the conversation by owning your story 11.15a.m. LESSON 3: MASTER MY STORIES II • Eliminate negative stories that impede conversations COURSE MATERIALS and results Learner guide 4:30p.m. END OF DAY ONE 2023 Spe I oard Meeting Agenda Packet - Page 6 of 7 12.00p.m. LUNCH Cue cards and model card Copy of Crucial Conversations: Toolsfor Talking Men Stakes are 1:00p.m. LESSON 3: MASTER MY STORIES II, CONT. High • Eliminate negative stories that impede conversations Course completion certificate and results Six-week ongoing learning experience 1:30p.m. LESSON 4: START WITH HEART • Stay focused on what you really want • Lay a foundation of good intent 2.30p.m. LESSON 5: STATE MY PATH • Speak honestly and respectfully • Share tough messages in a way that invites others into the conversation 4:30p.m. END OF DAY ONE 2023 Spe I oard Meeting Agenda Packet - Page 6 of 7 Page 5 of 5 CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE Course Details (continued) What's the next step? If your organization could benefit from the skills taught in Crucial Conversations for Mastering Dialogue, contact us today to learn more. Call 1-800-449-5989 or visit us at CrucialLearning.com Day 2 9:00a.m. LESSON 6: MAKE IT SAFE • Take steps to rebuild safety when others get defensive • Talk with almost anyone about almost anything 10:45a.m. LESSON 7: LEARN TO LOOK • Notice the signs that people are not in dialogue • Identify and manage your own Style Under Stress 11:30a.m. LESSON 8: SEEK MUTUAL PURPOSE • Retain learning and refine your skills • Receive weekly email tips and prompts • Watch videos on how to handle (and not handle) Crucial Conversations • Read helpful articles from experts • Access worksheets and job aids to help your daily application of the skills 2023 Spe I oard Meeting Agenda Packet - Page 7 of 7 • Recognize when safety is at risk because you're at odds 12.00p.m. LUNCH 1:00p.m. LESSON 8: SEEK MUTUAL PURPOSE, CONT. • Find common ground even when it seems impossible 2:00p.m. LESSON 9: EXPLORE OTHERS' PATHS • Actively listen to understand the meaning behind others' emotions and actions • Respond productively when someone initiates a Crucial Conversation with you 4:00p.m. LESSON 10: MOVE TO ACTION • Move from healthy dialogue to taking action and achieving results 4:30p.m. END OF TRAINING SIX-WEEK ONGOING LEARNING EXPERIENCE • Retain learning and refine your skills • Receive weekly email tips and prompts • Watch videos on how to handle (and not handle) Crucial Conversations • Read helpful articles from experts • Access worksheets and job aids to help your daily application of the skills 2023 Spe I oard Meeting Agenda Packet - Page 7 of 7