Loading...
HomeMy WebLinkAbout12.b. Receive Collection System Operations 2022 Santiary Sewer Overflow annual report Page 1 of 7 Item 12.b. CENTRALSAN jdf A- hom CENTRAL CONTRA COSTA SANITARY DISTRICT March 2, 2023 TO: HONORABLE BOARD OF DIRECTORS FROM: PAUL SEITZ, PROVISIONAL DIRECTOR OF OPERATIONS REVIEWED BY: ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM OPERATIONS 2022 SANITARYSEWER OVERFLOW (SSO)ANNUAL REPORT Staff will present the 2022 SSO Annual Report at the meeting. Strategic Plan Tie-In GOAL ONE: Customer and Community Strategy 1—Deliver high-quality customer service ATTACHMENTS: 1. Presentation March 2, 2023 Regular Board Meeting Agenda Packet- Page 83 of 313 Page 2 of 7 March 2,2023 — ANNUAL REPORT OF SANITARY SEWER - - OVERFLOWS Paul A.Seitz Provisional Director of Operations 1 2022 Sanitary Sewer ►� � Overflows (SSO) i 23 Overflows 7 t Overflows per 11 miles r No Capacity Overflows �y < N z March 2, 2023 Regular Board Meeting Agenda Packet- Page 84 of 313 1 Page 3 of 7 Comparative Data for 2022 from State Database ' Number of 2,652 749 23 1-0 Overflows Total Volume 1 10,297,941 103,704,436 50,605 (Gallons) = I Overflows per 3.44 4.65 1.49 100 Miles Average Volume per x 41,591 138,457 2,200 SSO (Gallons) 4, I * Information from California Integrated Water Quality System (CIWQS) Public Spill Report— Summary Page on January 20,2023 Overflows Comparison NUMBER OF OVERFLOWS lso 162 160 143 14 135 140 1 123 a 120 ��` 107 100- ` . ..: 81 86 80 3 3 60 r 43 49 48 49 43 40 f 37 38 40 - 28 22 24 ?b 23 20 1999 2000'01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 20 '21 '22 March 2, 2023 Regular Board Meeting Agenda Packet- Page 85 of 313 2 Page 4 of 7 Overflow Quantities lip Size of SSO(Gallons) Number in 2021 Number in 2022 Greater Than or 1 6 Equal to 1,000 Between 100 and 999 10 7 r Between 10 and 99 9 8 Less Than 10 6 2 Total Overflow Volume 6,811 gallons 50,605 gallons Category 1 Overflows , (any volume of wastewater that reaches the waters of the state) 8 N ' 3 ' 0 6 � 6 L 0 > 5 4 4 O 3 3 L. 3 -0 2 2017 2018 2019 2020 2021 2022 YEAR March 2, 2023 Regular Board Meeting Agenda Packet- Page 86 of 313 3 Page 5 of 7 2022 Overflow Causes Physical Defect,13% Roots,52% Other Plug,30% Grease,4% 7 rr i� 2022 Overflows by City 12 s.:•,. 10 O 8 rc � W 6 0 m 4 L Zlow 2 • 0 FW Concord Lafayette Martinez Orinda Pleasant Walnut Hill Creek CITY March 2, 2023 Regular Board Meeting Agenda Packet- Page 87 of 313 4 Cleaned 780 miles of scheduled and routine sewers. 17,844 work orders were completed on schedule,99%of the time. - Closed-circuit televised (CCTV'd) 102 miles of sewers. Completed 43 spot repairs and 103 structure adjustments. Y Received and cleared over 31,590 USA requests on time. R �� JA,— Completed 1,005 services on vehicles and equipment. Department of , Transportation (DOT) regulated services were completed on schedule, 100% of the time. Uptime for vehicles was 100%. • — — 7 ea. Conducted survey of 100%of all customers' emergency calls. 169 Customer Surveys were sent to ratepayers. surveys were submitted for a return rate of 28%. Average Customer Service rating was 3.97 out of 4.0. v Received a rating of 4.0 for I I months of the year. w Average response time was 35.5 minutes. — - i�CsD4CON; ... DISTRICT -W Page 7 of 7 Questions? �- - j I 4 \ � {\(I(llt r t 0 March 2, 2023 Regular Board Meeting Agenda Packet- Page 89 of 313 6