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HomeMy WebLinkAbout02. Receive Utility of the Future Today Recognition Page 1 of 19 Item 2. CENTRAL SAN adfAhmm CENTRAL CONTRA COSTA SANITARY DISTRICT November 3, 2022 TO: HONORABLE BOARD OF DIRECTORS FROM: CHRISTINA GEE, MANAGEMENT ANALYST MELODY LABELLA, RESOURCE RECOVERY PROGRAM MANAGER REVIEWED BY: ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE UTILITYOF THE FUTURE TODAY RECOGNITION Central San was recently awarded with the Utility of the Future Today(UotFT) distinction during a recognition ceremony on October 11, 2022 at the Water Environment Federation's Technical Exhibition and Conference (WEFTEC). Central San was awarded with this recognition for the first time in 2019 based on its Organizational Culture and its accomplishments in Partnering and Engagement. Utilities may apply for re-recognition every three years by demonstrating its Organizational Culture and accomplishments or advancement in an Activity Area. Central San achieved re-recognition in 2022 by demonstrating accomplishments in Water Reuse. The UotFT is a joint recognition program established by the National Association of Clean Water Agencies (NACWA), the Water Environment Foundation (WEF), the Water Research Foundation (WRF), and WateReuse, with input from the Environmental Protection Agency(EPA). Central San was one of 34 utilities to be honored with the distinction this year. The aim of the program is to promote and enable the emergence of the Utility of the Future business model for the entire water sector by recognizing achievements and encouraging peer-to-peer learning among member utilities. Since the program's launch in 2016, 194 utilities have been recognized. Attached is Central San's application for re-recognition. It details Central San's organizational culture and highlights Central San's bold vision for the future of recycled water and its tenacious leadership and dedication in bringing other agencies to the table to collaborate and work toward the dream of being able to recycle each of the 13 billion gallons of water that is cleaned in Central San's facilities. It also catalogs Central San's Recycled Water Program and various community projects and partnerships to promote recycled water use in Central San's service area. Strategic Plan Tie-In GOAL ONE: Customer and Community Strategy 1—Deliver high-quality customer service, Strategy 2- Promote initiatives to advance affordable and equitable access to services, Strategy 3- Build neighborhood and industry relations November 3, 2022 Regular Board Meeting Agenda Packet- Page 8 of 245 Page 2 of 19 GOAL TWO: Environmental Stewardship Strategy 3- Be a partner in regional development of local water supply GOAL THREE: Workforce Diversity and Development Strategy 1 - Recruit from a diverse pool of qualified applicants, Strategy 2- Engage employees and conduct labor relations in a transparent, effective and collaborative environment, Strategy 3- Retain skilled workers by investing in resources and opportunities for all employees to grow and thrive, Strategy 4- Foster a culture of diversity, equity, and inclusion ATTACHMENTS: 1. Utility of the Future Today Application 2. 2022 Honorees Listing 3. Presentation November 3, 2022 Regular Board Meeting Agenda Packet- Page 9 of 245 Page 3 of 19 Attachment 1 Central Contra Costa Sanitary District(Central San) Utility of the Future Application, 2022 Application Part 1: Background Information Utility Description(combine all plants if a multi-site system) Utility Name: Central Contra Costa Sanitary District(Central San) Type(e.g.,single plant, regional system, multiple plants,collection or distribution system only,stormwater, etc.): Single plant, 18 pump stations,and collection system Service Area (square miles): Average Annual Daily Flow or Demand (MGD): 182(145 excluding wholesale wastewater treatment only 33.9 service area) Population Served: 484,790(344,250 excluding wholesale wastewater treatment only service area) Location Street Address: 5019 Imhoff Place City: State: Country: Martinez California USA Zip Code/Country Code: 94553 Utility Representative Contact Information Name: Phone: Email: Christina Gee, Management Analyst (925)229-7390 cg a@centralsan.org applicationIf this preparer below Name: Title: Contact Information (phone or email): n/a —��] n' n/a Current Program Members Only Fill in this section only if the utility has been recognized as a Utility of the Future Today in prior years Previous recognition If your utility has received recognition in the past, please indicate the year in which it was awarded. 2019 November 3, 2022 Regular Board Meeting Agenda Packet- Page 10 of 245 Page 4 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 Application Part 2: Organizational Culture Narrative Central San is a wastewater collection and treatment agency located approximately 35 miles east of San Francisco, California, serving about 500,000 residents in central Contra Costa County. Our strong organizational culture enforces the core values and practices of the Utility of the Future Today. We recognize that without people, Central San is "simply pipes and pumps," and fundamentally, we owe it to our stakeholders, employees, and Board to be innovative, transformative, and reflect our community's values and aspirations. We execute our mission to the highest standards, but we also look beyond what we are and our day-to-day business to pursue our passions and principles, and to realize our vision of industry leadership. We value the skills, ingenuity, and intelligence of employees and stakeholders, so we create opportunities to listen and learn, practice inclusivity, and leverage diversity of thought to improve operations. We take pride in our role as an anchor institution and protector of the environment by leading initiatives to improve public health and invest in infrastructure to serve our community for generations to come. We focus our business on customer service — both internal and external — as well as stewardship, responsiveness, workforce development and retention, cost- effectiveness, and optimization, all while maintaining rates at an equitable and affordable level. Organizational culture is set and demonstrated by Central San's leadership. The Board adopts overarching Vision, Mission, Values, and Goals, which are used with the Effective Utility Management tool to develop our Strategic Plan's strategies, initiatives, key success measures, and key metrics. The Executive Team oversees the implementation of the Strategic Plan via their weekly meetings and monthly meetings with the Management Team. Central San stays attuned to employees' interests through open communication, District-wide surveys, and meetings. Central San believes in enlightening, educating, and cooperating with our stakeholders to advance our role as a partner and resource in the community. Through student education programs,a citizens' academy, an interactive customer experience website, surveys, public tours, and a speaker's bureau, we engage customers of all ages and gain feedback needed to respond to community priorities.This also occurs at the Board level, when Board Members present to city and town councils, meet with local agency officials, and network at conferences. Since 2017, our General Manager has served on the Board of John Muir Health, a local health care provider. Central San recognizes that it does not operate in a vacuum and strives to be a present community leader. Our success depends on our employees and our leadership. Central San has a vision for the future, and we build up our staff to help us reach our goals. We put a lot of effort in ensuring we have a winning team by recruiting, developing, engaging, and retaining a skilled workforce and creating an atmosphere where talent grows and thrives. Central San is a learning organization which invests heavily in training and leadership opportunities, including an 18-month Mentorship Program where mentees complete and present a project to District leadership. Central San also holds Supervisory and Management Leadership Academies, the latter of which we invite other agencies to join. Our Career Development Program offers career coaching and job shadowing to THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 11 of 245 Page 5 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 employees looking to explore a different field. Many of Central San's staff started in our robust Internship and Summer Student Programs. In 2021, we developed and launched our first Externship Program,which has shared wastewater careers with 67 students and recent graduates across the world. Central San offers tuition reimbursement and has a robust training budget to send employees to conferences and seminars. Our Succession Planning Committee tracks vulnerable positions and ensures knowledge retention through standard operating procedures. Cross-training is encouraged, and multiple trainee opportunities are available. Central San gives employees the resources to be successfully promoted, and so far this fiscal year(FY), 60%of non- entry-level positions were filled by promotions. Central San strives to be an industry leader by spearheading cooperative projects with peers via organizations such as the California Water Environment Association (CWEA), California Association of Sanitation Agencies (CASA), advocacy groups, and regulatory agencies. Our managers participate in forums to exchange ideas with other agencies. We coordinate benchmarking studies on utility practices, compensation, and benefits to measure our success and identify opportunities for improvement. Our General Manager serves on the Boards of NACWA, CASA, and WateReuse California and represents Central San in the Leading Utilities of the World. We recognize our responsibility to provide economic, environmental, and social outcomes for our community. We lead collaborative recycled water projects to augment the drinking water supply, collect household hazardous waste and pharmaceuticals to prevent them from entering waterways, and have committed to adopt a policy to achieve a net zero carbon footprint. This year's $108 million Capital Improvement Budget makes necessary infrastructure improvements to cost-effectively serve our customers for decades to come. We strive toward energy efficiency, and we achieve cost savings through optimization. Central San actively seeks new and innovative ways to optimize the execution of our environmental and public health outcomes.We discover new technologies through organizations like Isle Utilities and CWEA, and our staff regularly attends and presents at conferences. Central San participates in wastewater-based epidemiology studies, including a new pilot project at a local detention facility, and we were the first agency in California to test sampling protocols and equipment in the Southern California Coastal Water Research Project's microplastics sampling methods pilot study. Central San's support for pilot projects stems from our dedication to innovation and continuous improvement. Progress on optimizations is reviewed quarterly by the leadership team and reported annually to the Board. At a yearly Innovations Fair, employees submit and vote on projects to promote new ideas and award ingenuity. To protect against vulnerabilities, Central San maintains an internal audit program and an enterprise risk management program.Our"Don't Just Fix It; Improve It" initiative encourages Plant Maintenance technicians to go above and beyond repair and maintenance to suggest improvements to a process. This is part of a much larger reliability-centered maintenance program aimed toward monitoring and continuous THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 12 of 245 Page 6 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 improvement. Central San also has an Applied Research and Optimization Committee, which evaluates piloting opportunities. Innovations, problem solving, and improving inefficiencies are infused into our operations and are highly supported and funded as needed by leadership. Central San is committed to becoming an employer of choice. We know the value of saying thank you and share successes through the intranet, monthly newsletter, reports to the Board, luncheons, and/or recognition at a conference. Through our internal Clarifier Speaker Series, workgroups share recent achievements with their colleagues. Our Employee Recognition Events Program grants funding to managers to acknowledge extraordinary team achievements. Our Wellness Program is run by a committee of employees and hosts activities such as an on-site 5k, health expo, and fitness challenges. We responded to the Covid-19 pandemic with agility and adaptability, prioritizing health and safety while providing uninterrupted essential services. In partnership with a consultant, we recently launched a Diversity, Equity, and Inclusion initiative with our Board and leadership team, which will be rolled out District wide this year. Central San has several established processes for tracking Utility of the Future successes. Strategic Plan progress is reported quarterly to the Board Administration Committee. The leadership team reviews optimizations progress quarterly. The General Manager receives monthly updates on information technology initiatives and asset management. Central San is dedicated to building and maintaining a strong organizational culture that reflects a Utility of the Future Today. Through strong leadership and a dedicated workforce; active engagement with customers and stakeholders; addressing environmental issues to make a measurable difference in our community; providing tools and resources for staff to develop and give back to Central San; participating in peer-to-peer networks to exchange information; fostering innovation and continuous improvement; communicating and incentivizing success; nurturing employee engagement and well-being; and tracking and encouraging forward progress, Central San's organizational culture fits the mold of a Utility of the Future Today. THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 13 of 245 Page 7 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 Measure Targets Outcomes What are you measuring? What was your goal/intended What were your actual outcomes? outcome? Average customer satisfaction >_3.8 out of 4.0 3.9 thus far this FY rating for emergency calls Supervisory Academy Hold every other year 2022 Academy in progress Management Academy Hold every other year Next session planned for 2023 Mentorship Program Hold every other year 2022-23 cycle in progress Turnover rate :57.8% 6.56%in 2020 and 7.92%in 2021 (includes retirements) Average annual training hours 15 hours/employee per FY 14.2 hours/employee thus far this FY Internal promotions >_25% 60%thus far this FY Employee injury and illness lost <6.8 2.5(average of three quarters thus far this FY) time incident rate Pilot projects presented >_3 7 thus far this FY Research papers presented >_3 2 thus far this FY Optimizations completed >_20 per FY 20 in FY 2020-21 7 thus far this FY THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 14 of 245 Page 8 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 Application Part 3: Activity Area Description Even though we are a wastewater collection and treatment agency at our core, Central San has been a passionate advocate for water reuse and has been leading the charge in proactively pursuing multiple partnerships to help to solve regional water supply concerns by expanding recycled water use. Being a Utility of the Future Today requires vision and imagination of the possibilities beyond the current reality. Central San is committed to spearheading innovative water reuse projects, forging partnerships, and collaborating with other agencies to take advantage of the over 13 billion gallons of wastewater we treat and discharge every year. Central San has adopted Environmental Stewardship as a strategic goal to meet regulatory requirements and promote sustainability, and it is our intention to produce high-quality effluent and recover resources to help protect the environment and secure a dependable water supply for our community. We see the challenge of future nutrient discharge regulations as an opportunity to leverage our eventual treatment plant upgrade into a more impactful, multi-benefit project that will also create a new water supply. To that end, we have been actively engaging multiple Bay Area water agencies to co-invest in a project that would remove nutrients and produce and distribute recycled water at a quality that could be used to meet year-round demands, such as potable or industrial reuse. In California, wastewater agencies must seek approval from water agencies to distribute recycled water, so Central San has made it a priority to foster positive relationships and work closely with water agencies to develop new recycled water projects. Additionally, we are supporting requests to provide recycled water to irrigate the common areas within a new residential and commercial development that will be home to approximately 30,000 residents, and we have been collaborating with golf course owners to develop satellite water recycling facilities. We are also reconsidering potential expansion of our distribution system via an abandoned oil pipeline we purchased nearly 30 years ago. Alongside our big dreams of future projects, we administer a small Recycled Water Program, which distributes recycled water on- and off-site for irrigation, including to a demonstration farm on our buffer property, and diverts some of our wastewater to help our local water agency meet its summer drinking water conservation goals. What sets us apart as a Utility of the Future Today in water reuse is our leadership, tenacity, and visionary approach to expanding recycled water use. As a wastewater agency, we have no legal obligations to drinking water usage reduction goals, but we recognize that we have a moral obligation to do the right thing and act as an industry partner to mitigate California's water crisis. Our state is in an extended drought with no end in sight, and one way to relieve that problem is wholesale recycled water use. If successful in our efforts, we could potentially make recycled water available to millions of people that call the San Francisco Bay Area their home. Through our Refinery Recycled Water Exchange Project, Central San would produce high-quality recycled water and provide it to Contra Costa Water District(CCWD)to serve to their two existing nearby refinery customers, who have historically used 20 million gallons per day (MGD) of raw Delta water. The freed-up supply would be conveyed to Santa Clara Valley Water District (Valley Water) as a benefit to their co-investment in the project. In April 2018, Central San executed a Memorandum of Understanding (MOU) with CCWD and Valley Water to complete a Preliminary Feasibility Evaluation. More recently, Central San has engaged San Francisco Public Utilities Commission in discussions about a possible role in the project. In addition to the Refinery Project, Central San has begun discussing the potential for a potable reuse project with EBMUD and, as THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 15 of 245 Page 9 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 of the writing of this application,the two agencies are planning to enter into an MOU to formalize our efforts. Our goal is to put to beneficial use 100% of the recyclable portion of our discharge. Beyond an ambitious vision for future large recycled water projects, Central San has operated and grown our Recycled Water Program for the last 25 years, delivering recycled water to over 50 metered customer connections via 14 miles of purple pipeline, as a result of an agreement with CCWD. This Program provides more than 557 million gallons (MG) of recycled water to commercial, municipal, and industrial customers, primarily for landscape irrigation and industrial process water. Our Commercial Truck Fill Program allows licensed contractors to obtain recycled water through a filling station and/or from purple fire hydrants in our distribution system. It offers the first 100,000 gallons at no cost as an incentive to join. Our Residential Fill Station provides up to 300 gallons of recycled water per visit to customers, at no additional cost. To create these programs, both fill stations were constructed,and agreement forms ensuring proper usage of the water were developed. The most critical obstacle of these fill station programs was cost-effectively ensuring that only trained users can access our recycled water. Our Residential Fill Station must be staffed; however, our Commercial Fill Station uses technologyto allow access via a pin code only to trained and licensed contractors. For more information, utilities can visit https://www.centralsan.org/post/commercial-recycled-water-distribution-system. Central San maximizes internal use of recycled water by using approximately 300 MG annually in our treatment plant and to irrigate our grounds. Our office building toilets and urinals flush with recycled water, which was done by adding dual-plumbing to the bid documents of the building's seismic retrofit project. Central San provides land and recycled water to a local non-profit to showcase water reuse in a positive way: to grow produce for donation. In 2014, Central San approved a ten-year lease agreement for the Coco San Sustainable Farm, and in 2021, the 14.8-acre site —worked by over 1,000 volunteers and irrigated entirely with Central San's recycled water—donated over 40,000 pounds of produce to a local high school and food banks. To bring this project to life, the Board found that this use of public buffer property benefited Central San's ratepayers, and staff obtained the proper Land Use Permits, which was complicated by the land's proximity to an airport. To ensure we can fulfill our current water reuse commitments and support our dreams of future expansion, Central San has invested significantly in our recycled water infrastructure. We will spend a total of $38 million in storage clearwell and filter plant renovations, and we are pilot testing tertiary membrane filtration for producing Title 22 recycled water with secondary effluent, and a dual-stage reverse osmosis skid to better inform the viability of membranes as pre-treatment and for potential advanced recycled water opportunities. Beyond our big vision of regional water collaboration, we continue to optimize elements of our existing program. To meet new California requirements for quarterly inspections of recycled water sites, Central San launched an online tool ( ittps://www.centralsan.org/pod/recycled- water-self-monitoring-quarterly-reports) for customers to turn in mandatory self-inspections. Staff provided customer training and continues to perform annual inspections to maintain customer engagement and check sites. Central San also piloted Water Pigeons, which show THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 16 of 245 Page 10 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 recycled water consumption data online; however, staff decided not to move forward due to technical difficulties with obtaining timely data from the piloted sites. Central San augments regional water supply via an innovative approach which supported the collaboration request of a local recycled waterjoint powers authority: Dublin San Ramon Services District (DSRSD) — EBMUD Recycled Water Authority (DERWA). From June to September 2021, Central San completed our first raw wastewater diversion of 58 MG from our San Ramon Pumping Station to DSRSD, to produce recycled water to meet DERWA's peak summer irrigation demand and potable water usage reduction goals. This brings recycled water into the south end of our service area, which could not be achieved, economically, by constructing purple pipelines from our facilities in Martinez—nearly 20 miles away. To make this happen, staff worked closely with DERWA to evaluate their request and assist their needs. Obstacles included addressing the potential negative impacts to our stakeholders and allaying concerns from residents near the affected pumping station. These were overcome by developing guiding principles for the project and conducting public outreach. A wastewater model was used to measure the impact of the diversion to Central San's system and ensure against negative impact. After careful studies and outreach, Central San accepted the facilities and initiated a three-year term for the Temporary Wastewater Diversion. Central San is looking beyond the reach of our current program by envisioning and advancing future expansion efforts for landscape irrigation. Central San is currently re-evaluating a project that would use a portion of a 15-mile abandoned oil pipeline we purchased in 1994, and its associated right-of-way,to serve new portions of our service area. Central San has been involved in planning for the Concord Community Reuse Project — a mixed residential and commercial development. The most critical obstacle was ensuring the water district's support, which was gained with an arrangement to supply the water wholesale through the water district. For more information on the project, other utilities can visit Arww.concord reuseproject.org. Central San has supported requests to develop satellite water recycling projects from the Diablo Country Club (DCC), Moraga Country Club, and Rossmoor senior community at golf courses which use a significant amount of drinking water for irrigation. The latter two requests are still in the very preliminary stages, but the DCC request is further along and has required staff and legal resources to implement this first-of-its-kind project within our service area. The challenges to these satellite facilities are related to community acceptance, including locating the recycled water treatment facilities at the site of the demand, and determining the roles and responsibilities in the development, financing, construction, operation, and maintenance of the project. Expanding water reuse opportunities requires buy-in from Central San's community,so we spend time explaining the benefits of these projects to stakeholders, including partner agencies, regulators, residents, city leaders, and elected officials. Since 2016, Central San has hosted a yearly citizens' academy, which heavily promotes recycled water. So far, 156 people have completed the program. To learn more, other utilities can visit https://www.centralsan.org/academy. Also, since 2019, our General Manager has served on the Board of WateReuse California. THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 17 of 245 Page 11 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 For information on the projects discussed, other utilities can view the presentations made to the Board at ittps://www.centralsan.org/pod/board-meetings, or contact our Resource Recovery Program Manager who leads expansion efforts at mlabella@centralsan.org, or the Planning and Development Services Division Manager who oversees our Recycled Water Program at dgemmell@centralsan.orR. Through our leadership, Central San strives to position itself as a partner in improving local water supply by steering innovative efforts, building infrastructure to support current and future customers, optimizing water reuse activities, and being a collaborative and reliable Utility of the Future Today. We could simply discharge 100% of our effluent, but we see our over 13 billion gallons of water that we treat every year as a solution to our state's worsening water crisis. We are tirelessly dreaming of water reuse opportunities and assertively bringing other agencies to the table to advocate for their participation, because we cannot do it alone. We will continue to aggressively pursue new and visionary uses for our recycled water supply with the goal of helping to secure a dependable water supply for our region to be ready for the challenges of the future. Measure Targets Outcomes What are you measuring? What was your goal/intended What were your actual outcomes? outcome? Gallons of recycled water >_240 MG 245 MG in FY 2020-21 distributed to external 142 MG thus far this FY customers Wastewater diverted to To help DERWA fulfill their 58 MG DSRSD to produce recycled drinking water usage goals water for DERWA Water freed up by supplying 13 MGD Currently working on planning to water to refineries treat the water to the desired quality and determining cost allocation and required infrastructure improvements THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 18 of 245 Page 12 of 19 Central Contra Costa Sanitary District(Central San) Utility of the Future Application,2022 Application Part 4: Certification Statement 1, Roger S. Bailey , an approved representative of my organization, Central Contra Costa Sanitary District (Central San) ,certify that all data and information provided in this application package is accurate to the best of my organization's knowledge and has not been falsified. 1 certify that my organization is in good standing and has had no major permit violations in the 12 months prior to the date of submission of this application package. I..J n N I [UTILITY REPRESENATIVE SIGNATURE] May 19,2022 [DATE] If this application has been prepared by another entity on behalf of the utility,preparer sign below: n/a [PREPARER SIGNATURE] n/a [DATE] THE UTILITY OF THE FUTURE TODAY November 3, 2022 Regular Board Meeting Agenda Packet- Page 19 of 245 Palle a'Ament 2 2022 UTILITY OF • DAHONOREES Utility Name State Activity Area 2022 Alexandria Renew Enterprises (AlexRenew) Virginia Watershed Stewardship Broward County Water and Wastewater Operations- North Florida Energy Generation & Regional Wastewater Treatment Plant Recovery Central Contra Costa Sanitary District (Central San) California Water Reuse Charlotte Water North Partnering& Carolina Engagement City of Farmington Wastewater Treatment Plant New Mexico Beneficial Biosolids Use City of Grand Rapids Michigan Energy Generation & Recovery City of Memphis Stiles Wastewater Treatment Facility Tennessee Energy Generation & Recovery City of Pompano Beach Utilities Department Florida Water Reuse City of St. Cloud Public Utilities Minnesota Partnering& Engagement City of Surprise Arizona Energy Efficiency City of Tucson Water Department Arizona Partnering& Engagement City of Westminster Water Reclamation Facility Maryland Water Reuse City of Zeeland Clean Water Plant Michigan Beneficial Biosolids Use Clean Water Services Oregon Partnering& Engagement DC Water District of Partnering& Columbia Engagement Eastern Municipal Water District California Partnering& Engagement Gwinnett County Water Resources Georgia Watershed Stewardship Holland Board of Public Works (Holland Area Water Michigan Water Reuse Reclamation Facility) King County Wastewater Treatment Division Washington Energy Efficiency Kishwaukee Water Reclamation District Illinois Energy Generation & Recovery Knoxville Utilities Board Tennessee Beneficial Biosolids Use LOTT Clean Water Alliance Washington Nutrient Reduction & Materials Recovery Metropolitan Wastewater Management Commission Oregon Energy Generation & Recovery Miami-Dade County Water&Sewer Department Florida Energy Efficiency North Hudson Sewerage Authority New Jersey Watershed Stewardship Passaic Valley Sewerage Commission New Jersey Partnering& Engagement Philadelphia Water Department Pennsylvani Energy Generation & a Recovery Pima County Regional Wastewater Reclamation Arizona Energy Generation & Department Recovery November 3, 2022 Regular Board Meeting Agenda Packet- Page 20 of 245 Page 14 of 19 2022 UTILITY OF • DAHONOREES Pittsburgh Water and Sewer Authority(PWSA) Pennsylvani Partnering& a Engagement Sacramento Regional County Sanitation District California Nutrient Reduction & Materials Recovery San Bernardino Valley Municipal Water District California Watershed Stewardship Toho Water Florida Water Reuse Town of Cary Utilities North Beneficial Biosolids Use Carolina Trinity River Authority of Texas Texas Partnering& Engagement November 3, 2022 Regular Board Meeting Agenda Packet- Page 21 of 245 Page 15 of 19 Attachment 3 November 3,2022 .ta Utility of the Future Today Recognition - Board Meeting Christina Gee Management Analyst and Melody LaBeita, P.E. Resource Recovery Program Manager 1 WATER t i ity of the Future d RESOURCEUTILIS Today (UotFT) FUTURE Al UVAY Joint recognition program established by the National Association of Clean Water Agencies (NACWA), the Water Environment Foundation WEF , the Water Research Foundation WRF , and WateReuse, with ���pBimunry input from the Environmental Protection ebsot vamesnwa Agency (EPA) Reuse Erg&wwnt Promotes and enables the emergence of watershed Energy the Utility of the Future business model Stmadship ORGANIZATIONAL Ef�^Y Recognizes achievements CULTURE Encourages peer-to-peer learning among Walef CEftergy member utilities RB°e R—Iry Nulnent 8 Since its inception in 2016,the program has ry recognized 194 utilities 2 November 3, 2022 Regular Board Meeting Agenda Packet- Page 22 of 245 1 Page 16 of 19 Application and Award Process Organizational Culture and Activity Area Recognition can be renewed every three years Central San was first recognized in 2019 2022 application was reviewed by selection committee of peer utility general managers and executives 34 utilities honored in 2022 Recognition Included in a compendium of honorees Ceremony at WEF Technical Exhibition and Conference(WEFTEC)on October 11,2022 Granted for a three-year period 3 Organizational - Culture ►, Set and demonstrated by leadership �i .eJ Obligation to stakeholders,employees,and Board to be I�.{ innovative,transformative,and reflect the community's values and aspirations ! Look beyond day-to-day high performance to realize , f. vision of industry leadership Recognize skills and ingenuity of employees Invest in recruiting,developing,engaging,and retention Value input from stakeholders +.� Create opportunities to listen and learn,practice _ inclusivity,and leverage diversity of thought Take pride in role of environmental stewardship Focus on customer service ■ Track success via Strategic Plan 4 November 3, 2022 Regular Board Meeting Agenda Packet- Page 23 of 245 2 Page 17 of 19 Water Reuse Activity Area Passionate advocacy Leading and proactively pursuing partnerships to help solve regional water supply concerns by expanding recycled water use via the Refinery Exchange Project Engaging multiple agencies to co-invest in a project that would remove nutrients and produce and distribute recycled water at a quality that can be used for year- round demands(potable or industrial reuse) 1' Envisioning and spearheading innovative projects, partnerships, and collaborations to make use of 13 billion gallons of wastewater each year Leveraging future nutrient discharge regulations and the eventual treatment plant upgrade as an opportunity to invest in a more impactful, multi-benefit project that will also creates new water supply 5 Water Reuse Activity Area (continued) Supporting requests to provide or evaluate recycled water service Coco San Sustainable Farm Concord Community Reuse Project Dublin San Ramon Services District(DSRSD)—EBMUD Recycled Water Authority (DERWA)wastewater diversion request Satellite Water Recycling Facility requests at Diablo Country Club,Moraga Country Club,and Rossmoor senior community Reevaluation of the Lamorinda Project + Administering Existing Recycled Water Program Delivering recycled water to over 50 metered customer connections via 14 miles of purple pipeline Commercial Truck Fill and Residential Fill Stations Investing$38 million in storage Clearwell and filter plant renovations Pilot testing tertiary membrane filtration for producing Title 22 recycled water with secondary effluent 6 November 3, 2022 Regular Board Meeting Agenda Packet- Page 24 of 245 3 Page 18 of 19 What Sets Central San apart in Water Reuse Tirelessly dream of water reuse opportunities Leadership, tenacity, and a visionary approach Recognize moral obligation to do the right �Y. thing and act as an industry partner to mitigate California's water crisis through wholesale recycled water use Y Proactively bring water agencies to the table ] ' Take time to generate buy-in from the community, explain benefits of projects to stakeholders (partner agencies, regulators, s residents, city leaders, and elected officials) ` i Acknowledgements Board of Directors General Manager Roger S. Bailey Management Analyst Christina Gee Resource Recovery Program Manager Melody La Bella All Central San Department and Divisions 8 November 3, 2022 Regular Board Meeting Agenda Packet- Page 25 of 245 4 Page 19 of 19 Q • 9 November 3, 2022 Regular Board Meeting Agenda Packet- Page 26 of 245 5