HomeMy WebLinkAbout01. Receive 2022 Excellence in IT Practices Award from Municipal Information Systems Association of California Page 1 of 2 Item 1. CENTRALSAN Jdf A- hom CENTRAL CONTRA COSTA SANITARY DISTRICT November 3, 2022 TO: HONORABLE BOARD OF DIRECTORS FROM: CHARLES MALLORY, INFORMATION TECHNOLOGY MANAGER REVIEWED BY: PHILIP R. LEIBER, DIRECTOR OF FINANCE AND ADMINISTRATION ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE THE 2022 EXCELLENCE IN INFORMATION TECHNOLOGY(IT) PRACTICES AWARD FROM MUNICIPAL INFORMATION SYSTEMS ASSOCIATION OF CALIFORNIA (MI SAC) Staff is pleased to report that Central San has received a fifth Municipal Information Systems Association of California (MI SAC) Excellence in IT Practices Award. Only 18 were awarded this year with most going to California cities. Central San is one of only six special districts to receive the award in 2022. MI SAC is comprised of public agency information technology professionals working throughout California. MI SAC promotes the understanding and strategic use of information technology within local government agencies through sharing of best practices. This organization is highly active with online mailing lists to discuss relevant topics, professional development opportunities presented throughout the year, site visits to tech industry locations in the private sector and sharing of collective wisdom of IT Managers throughout cities and special districts across California. The single largest event each year is the annual MI SAC conference at which time the MI SAC Awards are presented. The Excellence in IT Practices Award is intended to foster and recognize outstanding governance and operational practices. The program has two levels, Achievement and the higher level of Excellence. The submission and evaluation process requires the submission of a detailed questionnaire that examines practices across the following subject areas: • Budget and Strategic Planning • Purchasing • Operations and Staffing • Customer Satisfaction • I nternet • Project Management • Professional Development and Training • Disaster Preparation and Recovery • Security • Base Level Services November 3, 2022 Regular Board Meeting Agenda Packet- Page 6 of 245 Page 2 of 2 Each subject area requires detailed descriptions of how agencies meet the requirements. Applicants must develop and provide extensive documentation to back up responses to the questions. Under this Board's direction and with the support of management, the IT Team continues to make improvements in every category listed above. Once applications are submitted to MI SAC, they are evaluated and rigorously scored by volunteer I T Managers from peer agencies. Not every agency that applies for this award receives it. Many individual questions are mandatory and missing even one of them will disqualify an agency. In addition to scoring the application, the agencies are given feedback on areas for future growth. To qualify for this award in subsequent years, agencies need to demonstrate that they have addressed these areas. This helps to keep the award meaningful as it motivates agencies to have continuous improvement year over year. Central San has truly demonstrated excellence due to the vision of the Board of Directors, who have recognized how critical technology is to the success of this organization by supporting staff and providing funding and resources to accomplish these improvements. This award is further recognition of the significant progress Central San continues to make in building and maintaining a leading information technology function for the benefit of all stakeholders. None of this could have been accomplished without our competent and dedicated IT team which is comprised of Tim Hiteshew, Dennis Chebotarev, Imran Chaudhary, Jose Vega, Matt Hart, George Solivar, Damon Dun, Joseph Smith, DmitryAbramov, and Charles Mallory. Also, Velisa Parks helped assemble the final packet and ensure that it met the submission standards and accuracy requirements. Mitch Cochran, MI SAC Awards Committee Chairman, will present the award. Strategic Plan Tie-In GOAL ONE: Customer and Community Strategy 1—Deliver high-quality customer service November 3, 2022 Regular Board Meeting Agenda Packet- Page 7 of 245