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HomeMy WebLinkAbout05.a. Receive Collection System Operations 2021 Sanitary Sewer Overflow (SSO) Annual ReportPage 1 of 7 Item 5.a. F__1_448�411C_S0 February 16, 2022 TO: ENGINEERING AND OPERATIONS COMMITTEE FROM: PAUL SEITZ, COLLECTION SYSTEM OPERATIONS DIVISION MANAGER REVIEWED BY: STEVE MCDONALD, DIRECTOR OF OPERATIONS ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM OPERATIONS 2021 SANITARYSEWER OVERFLOW (SSO)ANNUAL REPORT Staff will present the attached 2021 Sanitary Sewer Overflow Annual Report at the meeting for input prior to presenting to the entire Board of Directors. Strategic Plan re -In GOAL ONE: Customer and Community Strategy 1— Deliver high -quality customer service, Strategy 2 — Maintain a positive reputation GOAL FOUR: Workforce Development Strategy 4 — Meet or exceed industry safety standards GOAL FIVE: Infrastructure Reliability Strategy 1— Manage assets optimally to prolong their useful life, Strategy 2 — Execute long-term capital renewal and replacement program GOAL SIX: Innovation and Optimization Strategy 2— Improve and modernize operations through technology and efficiency measures GOAL SEVEN: Agility andAdaptability Strategy 1— Maintain a safe working environment for employees and the public during the COVID-19 pandemic ATTACHMENTS: 1. Presentation February 16, 2022 EOPS Regular Committee Meeting Agenda Packet - Page 14 of 53 Page 2 of 7 ANNUAL REPORT OF SANITARY SEWER OVERFLOWS Paul A. Seitz Division Manager Collection System Operations March 3, 2022 1 2021 SANITARY SEWER OVERFLOWS U26 Overflows 1.69 overflows per 100 Miles No Capacity Overflows N February 16, 2022 EOPS Regular Committee Meeting Agenda Packet - Page 15 of 53 1 Page 3 of 7 COMPARATIVE DATA FOR 2021 FROM STATE DATABASE Number of 2,847 838 26 Overflows Total Volume (Gallons) 30,237,266 15,891,067 6,811 Overflows per 3.90 5.29 1.69 100 Miles Average Volume 10,621 18,963 262 per SSO (Gallons) * Information from CIWQS Public Spill Report —Summary Page on 1/20/22 -1 9 OVERFLOWS COMPARISON NUMBER OF OVERFLOWS 180 � 162 160 143 14 140 10o 135 123 120 107 100 } :z. 81 86 80 3 3 60 — 43 37 49 48 49 49 40 38 40 28 22 24 26 000'01 '02 b3 '04 'OS '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 20 21 4 February 16, 2022 EOPS Regular Committee Meeting Agenda Packet - Page 16 of 53 2 Page 4 of 7 OVERFLOW QUANTITIES Size of • (Gallons) Number in 2020 Number in 2021 Greater Than or 5 1 Equal to 1,000 Between 100 and 999 5 10 Between 10 and 99 11 9 Less Than 10 3 6 Total Overflow Volume 49,089 gallons 6,811 gallons w g 5 CATEGORY 1 OVERFLOWS ANY VOLUME OF WASTEWATER THAT REACHES THE WATERS OF THE STATE) 8 7 7 6 6 e 3 5 0 4 - 4 E 3 Z 3 2 z 1 — 016 2017 2018 2019 2020 2021 YEAR I February 16, 2022 EOPS Regular Committee Meeting Agenda Packet - Page 17 of 53 3 Page 5 of 7 14 M N 10 3 0 s 0 0 rc 6 E3 2021 OVERFLOW CAUSES 2021 OVERFLOWS BY CITY -0 ti 4�\ a�J`\e ae a�`�e oia�a `tee* Ot`�aa O yakJ February 16, 2022 EOPS Regular Committee Meeting Agenda Packet - Page 18 of 53 4 On November 10, 2020, a contractor damaged one of the Orinda Crossroads 30" force mains resulting in a 22,000-gallon CAT 1 overflow. CSO Crews responded and installed bypass pumping. Final repairs to the damaged force main were completed on November 12, 2020. An investigation by Safety Division determined that there was a fault with the design, USA requests, and the marking of the District's force main. Locating SOP was revised to mandate a District staff member be present when excavating within 50' of any force main, ReW pipeline, and Pumping Station. Staff was present for three separate excavations that were near or adjacent to our force mains since revising SOP. In the last six years, there have been 147,418 locating requests and this is the first line that has been damaged by a contractor who made a request. A success rate of 99.99932%. Cleaned 750 miles of scheduled and routine sewers. 17,112 work orders were completed on schedule, 99% of the time. CCTV'd 116 miles of sewers. Completed 75 spot repairs and 220 structure adjustments. Received and cleared over 30,560 USA requests on time. Completed 874 services on vehicles and equipment. DOT regulated services were completed on schedule, 100% of the time. Uptime for vehicles was 100%. Conducted survey of 100% of all customers' emergency calls. 196 Customer Surveys were sent to ratepayers. 49 surveys were submitted for a return rate of 25%. Average Customer Service rating was 3.85 out of 4.0. Received a rating of 4.0 for 7 months of the year. Average response time was 30.6 minutes. I •