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HomeMy WebLinkAbout09.b. Receive 2020 Sanitary Sewer Overflow (SSO) Annual Report Page 1 of 8 Item 9.b. CENTRALSAN jdf A- hom CENTRAL CONTRA COSTA SANITARY DISTRICT March 4, 2021 TO: HONORABLE BOARD OF DIRECTORS FROM: PAUL SEITZ, COLLECTION SYSTEM OPERATIONS DIVISION MANAGER REVIEWED BY: STEVE MCDONALD, DIRECTOR OF OPERATIONS ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM OPERATIONS 2020 SANITARYSEWER OVERFLOW (SSO)ANNUAL REPORT Staff will present the attached 2020 Sanitary Sewer Overflow Annual Report at the meeting. GOAL ONE: Customer and Community Strategy 1—Deliver high-quality customer service GOAL FOUR: Workforce Development Strategy 4—Meet or exceed industry safety standards GOAL FIVE:Infrastructure Reliability Strategy 1—Manage assets optimally to prolong their useful life GOAL SIX: Innovation and Optimization Strategy 2—Improve and modernize operations through technology and efficiency measures GOAL SEVEN:Agility andAdaptability Strategy 1—Maintain a safe working environment for employees and the public during the COVID-19 pandemic ATTACHMENTS: 1. Presentation March 4, 2021 Regular Board Meeting Agenda Packet- Page 100 of 131 Page 2 of 8 ANNUAL REPORT OF SANITARY SEWER OVERFLOWS Paul A. Seitz Division Manager Collection System Operations `` . March 4, 2021 4 r.a-ry.•Iqy:._:.�....�,.i 1. t 1 Cenral Cancra Costa Sanitary Oistrlct Service Area Ala.ry. Legend 2 1 March 4, 2021 Regular Board Meeting Agenda Packet- Page 101 of 131 Page 3 of 8 2020 SANITARY SEWER OVERFLOWS Overflows 1.56 per 00 Miles OverflowsNo Capacity COMPARATIVE DATA FOR 2020 FROM STATE DATABASE i Number of 2,513 716 24 Overflows Total Volume 20,773,865 1,217,746 49,089 (Gallons) Overflows per 3.09 3.51 1.56 100 Miles Average Volume 8,267 1,701 2,045 per SSO(Gallons) *Information from CIWQS Public Spill Report—Summary Page on 1/19/21 4 4 2 March 4, 2021 Regular Board Meeting Agenda Packet- Page 102 of 131 Page 4 of 8 OVERFLOWS COMPARISON NUMBER OF OVERFLOWS 180 4 162 4 160 143141 100 - 135 140 123 120 107 100 Bl 86 80 73 63 60 65f; 43 49 48 49 43 4037 38 "La20 2000 2001 2W2 2003 2004 200S 2006 200 2008 2009 2010 2011 2012 2013 2014 201S 2016 2017 2018 2019 2020 LA fibll� OVERFLOW QUANTITIES • ,."= Number in 2019 Number in 2020 Greater Than or 2 5 Equal to 1,000 Between 100 and 999 13 5 Between 10 and 99 5 11 Less Than 10 2 3 Total Overflow Volume 12,947 gallons 49,089 gallons .i iq. 6 3 March 4, 2021 Regular Board Meeting Agenda Packet- Page 103 of 131 Page 5 of 8 2020 OVERFLOWS BY CITY 2020 Overflows By City to 8 3 0 c 6 O O 4 f z 2 2 Alamo Danville Lafayette Martinez Orinda Pleasant Hill San Ramon Walnut Creek Cm 2020 OVERFLOW CAUSES Physical Other Plug,8% Defect,4% Grease,13% Roots,75% 8 4 March 4, 2021 Regular Board Meeting Agenda Packet- Page 104 of 131 Page 6 of 8 2020 OVERFLOWS BY PIPE SIZE AND TYPE is 312 0 w 9 — O 0 w 6 C ' Z 3 0 AC CMLC DIP MANHOLES VCP PIPE SIZE ■6" ■8" ■10" ■30" - 9 9 CATEGORY 1 OVERFLOWS (ANY VOLUME OF WASTEWATER THAT REACHES THE WATERS OF THE STATE) 6 7 7 6 6 6 3 5 os 'C 0, 4 0 E6 3 z' z 075 2016 2017 2018 2019 2020 YEAR 10 1 10 5 March 4, 2021 Regular Board Meeting Agenda Packet- Page 105 of 131 • Cleaned 761 miles of scheduled and routine sewers. 17,186 work orders were completed on schedule 94%of the time 548 of the 761 miles(72%)were attributed to a 1,2,3,6 and 12 month schedules 152 of the 761 miles(20%)were attributed to Hotspots-1,2,and 3 month schedules CCTV'd 130 miles of sewers. Completed 34 spot repairs and 105 structure adjustments. Received and cleared over 26,510 USA requests on time. Completed 927 services on vehicles and equipment.DOT regulated services were completed on schedule 100%of the time. Up time for vehicles was greater than 95%. .GACD Conducted survey of 100%of all customers'emergency calls. 204 Customer Surveys were sent to ratepayers. 73 surveys were submitted for a return rate of 36%. Average Customer Service rating was 3.8 out of 4.0 Received a rating of 4.0 for 4 months of the year. Average response time was 33 minutes. 24 overflows which equates to 1.56 overflows per 100 miles. This is the second lowest on record for CentralSan Innovation of the Year Award for the Sanitary Sewer Overflow Simulator The collections system conveyed 99.9996% of the wastewater received to the treatment plant Challenges in 2020: COVID 19, Fires, Protests, Working with the Public, Elections, Re-Districting, New Staff s �I r 1 Jam'