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HomeMy WebLinkAbout05.a. Receive Collection System Operations 2020 Sanitary Sewer Overflow (SSO) Annual Report Page 1 of 8 Item 5.a. CENTRAL SAN February 23, 2021 TO: ENGINEERING AND OPERATIONS COMMITTEE FROM: PAUL SEITZ, COLLECTION SYSTEM OPERATIONS DIVISION MANAGER REVIEWED BY: STEVE MCDONALD, DIRECTOR OF OPERATIONS ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM OPERATIONS 2020 SANITARYSEWER OVERFLOW (SSO)ANNUAL REPORT Staff will present the attached 2020 Sanitary Sewer Overflow Annual Report at the meeting. Strategic Plan Tie-In GOAL ONE: Customer and Community Strategy 1—Deliver high-quality customer service, Strategy 2—Maintain a positive reputation GOAL FOUR: Workforce Development Strategy 4—Meet or exceed industry safety standards GOAL FIVE:Infrastructure Reliability Strategy 1—Manage assets optimally to prolong their useful life, Strategy 2—Execute long-term capital renewal and replacement program GOAL SIX: Innovation and Optimization Strategy 2—Improve and modernize operations through technology and efficiency measures GOAL SEVEN:Agility andAdaptability Strategy 1—Maintain a safe working environment for employees and the public during the COVID-19 pandemic ATTACHMENTS: 1. 2020 SSO Annual Report Presentation February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 10 of 25 Page 2 of 8 ANNUAL REPORT OF SANITARY SEWER OVERFLOWS Engineering & Operations Committee February 23, 2021 Paul A. Seitz, Collection System =: Operations Division Manager 4 1 Cenral Cancra Costa Sanitary Oistrlct Service Area LOU Ala.ry. 0 Legend 7 b i.1U.rrr.[.ma.�[rb- w.n 2 1 February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 11 of 25 Page 3 of 8 2020 SANITARY SEWER OVERFLOWS Overflows 1.56 per 00 Miles OverflowsNo Capacity COMPARATIVE DATA FOR 2020 FROM STATE DATABASE iSTATEWIDE* Number of 2,513 716 24 Overflows Total Volume 20,773,865 1,217,746 49,089 (Gallons) Overflows per 3.09 3.51 1.56 100 Miles Average Volume p 8,267 1,701 2,045 per SSO(Gallons) *Information from CIWQS Public Spill Report—Summary Page on 1/19/21 4 2 February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 12 of 25 Page 4 of 8 OVERFLOWS COMPARISON NUMBER OF OVERFLOWS 180 4 162 4 160 143141 100 - 135 140 123 120 107 100 Bl 86 80 73 63 60 65f; 43 49 48 49 43 4037 38 "La20 2000 2001 2W2 2003 2004 200S 2006 200 2008 2009 2010 2011 2012 2013 2014 201S 2016 2017 2018 2019 2020 LA fibll� OVERFLOW QUANTITIES • ,."= Number in 2019 Number in 2020 Greater Than or 2 5 Equal to 1,000 Between 100 and 999 13 5 Between 10 and 99 5 11 Less Than 10 2 3 Total Overflow Volume 12,947 gallons 49,089 gallons .i a'- 6 3 February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 13 of 25 Page 5 of 8 2020 OVERFLOWS BY CITY 2020 Overflows By City to 8 3 0 c 6 O O 4 f 2 2 Alamo Danville Lafayette Martinez Orinda Pleasant Hill San Ramon Walnut Creek CITY . 'I 2020 OVERFLOW CAUSES Physical Other Plug,8% Defect,4% Grease,13% Roots,75% 8 4 February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 14 of 25 Page 6 of 8 2020 OVERFLOWS BY PIPE SIZE AND TYPE is 312 0 w 9 — O 0 w 6 C ' Z 3 0 AC CMLC DIP MANHOLES VCP PIPE SIZE ■6" ■8" ■10" ■30" - 9 9 CATEGORY 1 OVERFLOWS (ANY VOLUME OF WASTEWATER THAT REACHES THE WATERS OF THE STATE) 6 7 7 6 6 6 3 5 os 'C 0, 4 0 E6 3 z' z 075 2016 2017 2018 2019 2020 YEAR 10 1 10 5 February 23, 2021 Special EOPS Committee Meeting Agenda Packet- Page 15 of 25 • Cleaned 761 miles of scheduled and routine sewers. 17,186 work orders were completed on schedule 94%of the time 548 of the 761 miles(72%)were attributed to a 1,2,3,6 and 12 month schedules 152 of the 761 miles(20%)were attributed to Hotspots-1,2,and 3 month schedules CCTV'd 130 miles of sewers. Completed 34 spot repairs and 105 structure adjustments. Received and cleared over 26,510 USA requests on time. Completed 927 services on vehicles and equipment.DOT regulated services were completed on schedule 100%of the time. Up time for vehicles was greater than 95%. .I,-SCD Conducted survey of 100%of all customers'emergency calls. 204 Customer Surveys were sent to ratepayers. 73 surveys were submitted for a return rate of 36%. Average Customer Service rating was 3.8 out of 4.0 Received a rating of 4.0 for 4 months of the year. Average response time was 33 minutes. 24 overflows which equates to 1.56 overflows per 100 miles. This is the second lowest on record for CentralSan Innovation of the Year Award for the Sanitary Sewer Overflow Simulator The collections system conveyed 99.9996% of the wastewater received to the treatment plant Challenges in 2020: COVID 19, Fires, Protests, Working with the Public, Elections, Re-Districting, New Staff Questions? 1 Lmh�'61U ZT3 Jam' rl� S