HomeMy WebLinkAbout05.a. Receive quarterly Permit Counter Activity Report Page 1 of 2
Item 5.a.
CENTRAL SAN
May 18, 2020
TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE
FROM: DANEA GEMMELL, PLANNING AND DEVELOPMENT SERVICES DIVISION
MANAGER
REVIEWED BY: JEAN-MARC PETIT, DIRECTOR OF ENGINEERING AND TECHNICAL
SERVICES
ROGER S. BAILEY, GENERAL MANAGER
SUBJECT: RECEIVE QUARTERLY PERMIT COUNTER ACTIVITY REPORT
Please see the attached quarterly Permit Counter Activity Report for January through March 2020. The
data for April 2020 was also included since it is quite relevant to the Committee to see the activity during
the Contra Costa County Shelter-I n-P lace Order. While permit activity is significantly lower for the month,
only essential permits as defined by the order were issued in April. Staff anticipates greater numbers in
May as all construction activities have been deemed essential.
Strategic Plan Tie-In
GOAL ONE: Provide Exceptional Customer Service
Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the
community
ATTACHMENTS:
1. Permit Counter Activity Report
May 18, 2020 REEP Committee Meeting Agenda Packet- Page 28 of 32
Page 2 of 2
PERMIT COUNTER ACTIVITY REPORT
Public Benefit Applications New Applications Originated in Month
Processed
Actions to exiting Commercial Residential Mainline Commercial
Phone Walk-In General applications started in applications/ applications/ Information Total Commercial Residential permits (inc. Encroachment Average
Calls Customers E-mails repair permits repair permits manhole only Verifications* Per Da
previous months permits permits Only y
permits)
2020-April 387 0 397 21 3 1 38 6 1 27 5 886 40
2020-March 487 40 417 226 6 5 58 54 2 92 9 1,396 63
2020-February 432 82 245 225 17 4 63 87 2 133 17 1,307 73
2020-January 434 59 222 206 20 4 38 79 2 130 11 1,205 57
2019-December 374 34 186 180 24 2 121 50 1 183 17 1,172 62
2019-November 423 48 172 217 19 3 60 68 3 150 13 1,176 65
2019-October 582 82 228 283 16 2 74 91 4 189 16 1,567 68
2019-September 504 86 217 263 19 2 68 100 3 163 18 1,443 72
2019-August 526 104 239 351 17 2 25 92 1 171 21 1,549 70
2019-July 533 101 274 253 23 5 101 102 1 174 21 1,588 72
2019-June 435 102 245 254 27 2 75 71 1 174 25 1,411 71
2019-May 433 1 112 275 286 18 10 121 63 3 204 26 1,551 71
2019-April 499 101 230 321 22 1 1 58 93 3 163 16 1,507 69
Totals 5,662 951 2,950 3,065 228 421 862 950 26 1,926 210 16,872 68
* April 2020 not included in the year total. March 23rd staff reduced from 4 full-time equivalents (FTEs) to 3 FTEs.
* No fees generated for these items.
May 18, 2020 REEP Committee Meeting Agenda Packet- Page 29 of 32