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Pandemic Response Team Co-coordinators
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Emily Barnett, Communications & Government Relations Manager
Teji O'Malley, Human Resources Manager
March 19, 2020
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COVID-19 informational email from Safety to all employees
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• Employee Update Email
• Reviewing policies, practices, and procedures
• Surfaces are being routinely disinfecting
• Ask employees with respiratory illness asked to stay home until free of fever for 24-hours
• If you need to take care of family members, you may utilize any accruals
• Printed and distributed CDC flyer: Stop the Spread of Germs
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• Draft update to Crisis Communications Plan re: COVID-19
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• Employee Update Email
• Suspending non-essential travel
• Minimize in-person interactions
• Encourage use of proper PPE, hand washing, etc.
• Provided links to additional information
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• Employee Update Email
• Notice clarifying that employee tested negative for COVID-19
• Reminder to continue practicing sanitary and social distancing precautions
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Suspended all in-class student education programs.
• Began sharing/retweeting key Contra Costa Health Services social media updates
• Social media posts on not flushing disinfectant wipes
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• Employee Update Email - Prompted by National Emergency declaration and CA
directive for all persons 65 an older or with chronic medical conditions to self-isolate
at home
• Employees meeting declaration standards told to stay home. Can use any accrued time
• Public-facing service are suspended
• Telework options are being evaluated
• Website updated with landing page for modified operations information
Social Media posts announcing public closures were released
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• Social Media posts promoted to reach more customers
• Voicemail greetings were to reflect public closures
• Employee Update Email - Prompted by Contra Costa County announcing "shelter in place"
• Notify employees of Central San providing an "essential service".
• Some teleworking approvals been granted, others under review
• Employees not meeting isolation requirements are still to report to work on Tuesday 3/17.
• Safety Email provides COVID-19 Healthcare links to John Muir and Kaiser
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• Emergency Board of Directors meeting held
• Employee Update Email
• Announced approval for General Manager to send non-essential employees home, and
provide administrative leave through April 7, 2020
• Determinations will be made by close of business on Wednesday 3/18.
• Information on remote work tools emailed to employees
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• Created COVI D-19 overview page for San Central
• Will serve as central point of information for employees
• Provide links to useful information
• General Manager & Leadership Team establish employee designations
• Employee Update Email
• Next steps for essential/nonessential employees
• Employee resources
• Disaster Service Worker designation
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UPCOMING/IN PROCESS
• Board to ratify General Manager's proclamation of local emergency arising
out of COVID- 19 Pandemic
• April Lateral Connection employee newsletter with focus on COVID-19 information
and resources for employees.
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EmPLOYEE O RK ADAPTABILITY PILOT
Essential Non-essential
• Onsite 57% • Telework 5%
• Staggered/rotating shifts • Work focuses on long-term projects/records
• Social distancing management/critical but not urgent projects
• Onsite/telework hybrid 19% • Cannot perform telework 1 %
• Maintain Central San onsite presence
• Productive telework offsite
• Telework 18%
• Accountability for staff productivity
(Office 365 — Outlook, Teams,
SharePoint, OneDrive)
• Set deliverables
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CENTRAL SAN PANDEMIC PLAN
Key Plan Elements
• Purpose
• Essential Operational Functions
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COVID-99 o Continuity of Facilities,
PANDEMIC INFLUENZA ANNEX Communications and Service
MARCH 2020
CONFIDENTIAL:Portions of this document, if made public, will compromise the • Response
security of critical systems, operations or equipment and may impair our ability
to perform mission-essential functions.
• Pandemic Response Team
• Plan Activation
• Responses and Protective Measures
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