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Home My WebLink About08.e. Receive update on Central San Academy Spring 2020 Session Page 1 of 10 Item 8.e. ,ek CENTRAL SAN SANITARYCENTRAL CONTRA COSTA , . March 5, 2020 TO: HONORABLE BOARD OF DIRECTORS FROM: CHRISTINA GEE, MANAGEMENT ANALYST REVIEWED BY: EMILY BARNETT, COMMUNICATION SERVICES & INTERGOVERNMENTAL RELATIONS MANAGER ANN SASAKI, DEPUTY GENERAL MANAGER ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE UPDATE ON CENTRAL SAN ACADEMY SPRING 2020 SESSION Central San Academy is set to launch its fifth session on March 11. Classes will be held every Wednesday night from 6:00-8:30 p.m. at the Collection System Operations Facility in Walnut Creek for seven consecutive weeks (except for the Facilities Tour, which will be held on March 24, 25, and 27 from 9:30 a.m. to 2:30 p.m. and the graduation class, which will both meet at the Multi-Purpose Room in Martinez). Board Members are invited to attend any or all classes, especially the first (March 11) and last (April 22) of the series. In keeping with tradition, during the kickoff class, Board President Michael McGill will give a presentation on governance of a public agency and the role of the Board. At the graduation class on April 22, Board Members are invited to participate in a Q&A session with the participants. Attached is a PowerPoint presentation with additional information (Attachment 1), which will be given at the Board meeting. Some slides may be updated in the actual presentation given on March 5 to reflect the current state of applications. Overall, staff is pleased to report that the response this year has been healthy, with 47 people currently signed up. The potential participants were asked in their applications to submit one question they would like answered during the Academy, and their questions are attached (Attachment 2). Staff looks forward to answering these questions and getting to know a new group of members of the public, while educating them on the variety of services Central San performs for the community. Strategic Plan re-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community March 5, 2020 Regular Board Meeting Agenda Packet- Page 73 of 106 Page 2 of 10 ATTACHMENTS: 1. Presentation 2. Questions Submitted by Participants March 5, 2020 Regular Board Meeting Agenda Packet- Page 74 of 106 3/5/2020 UPDATE ON CENTRAL SAN ACADEMY SPRING 2020 SESSION - Board of Directors Meeting March 5, 2020 Christina Gee, Management Analyst h BACKGROUND •Approved by the Board in Fall 2015 as a brand new public outreach program • 138 graduates have completed the course • 2020 will generate the fifth class of alumni 4 rem Y 1 CENTRALSAN 1 3/5/2020 CLASS SCHEDULE 1. Central San 101, Governance, and Wastewater Collection (March 11) 2. Following the Flow (March 18) 3. Facilities Tour(March 23, 24, and 27) in Martinez 4. Environmental Protection (April 1) 5. Financing and Building Your Infrastructure (April 8) 6. Innovations and Applied Research (April 15) 7. Resource Recovery and the Future of Central San / Graduation (April 22) in Martinez *(classes are in Walnut Creek unless otherwise noted) AL 3 CURRICULUM • Classes located at the Collection System Operations Facility and Multi-Purpose Room • Moved to Wednesday evenings • Time reverted to 2.5 hours (6:00 — 8:30 p.m.) • Live trivia quiz • Reorganization • Facilities Tour in the third week • Lab demo combined with tour - a 2 3/5/2020 STATUS OF APPLICATIONS I ■Confirmed Unconfirmed■Dropout •Application period began in October 2019 • Confirmed applicants include 3 dropouts from 2019 5 APPLICANTS AND PARTICIPANTS SINCE 2016 80 ,70 69 U 60 60 6'1 Q 50 CL 56 40 40 30 28 36 39 m d 20 23 0 X10 0 Spring 2016 Spring 2017 Spring 2018 Spring 2019 Spring 2020 Session —Applicants —Participants 7 C 1 h CENTRALSAN 3 3/5/2020 2018 AND 2019 PARTICIPANTS AND 2020 APPLICANTS BY CITY OF RESIDENCE N 25 $20 1820 a a 15 n 9 1 E 10 6 6 a 5 001 100 11 11' 01 � 1 �� 102 100 SII SII X00 01 0 X00 001 001 010 X00 1 01 100 100 100 0,0 1 00 1 00 0 m ti a a O m 0 e d e c e o m�` ce `aA oa til` Fo �mm ;�o° o`a ccT e�m� aa� m� Jm Oma \ac �e� cow ra�0 ctio doe ars P� Gia Goc paa a'`a� a�`�° Oc eac Q-a tG pc 9e 0e` Oa Q` y 5a c Q �, is Q\ea bac a\CJ �a 0 0�e�6 �J O Q`Q�ma 9a ya° in service area out of service area City of Residence ■2018 Participants ■2019 Participants ■2020 Applicants 2018 2019 2020 10% go/ 28% 0% 94% ■In Service Area 00ut of Service Area 8 BACKGROUND OF CONFIRMED/UNCONFIRMED APPLICANTS • Private vs. public sector background not yet available Professional Background • Notable applicants • 3 Community Emergency Response 25% Team volunteers • 2 Pleasant Hill Citizens Academy 460 graduates • 2 East Bay Regional Park District 29% docents • 1 Bay Area Air Quality Management District employee ■Working Professional(22 applicants) • 1 County Public Works employee ❑Retired(14 applicants) • 1 "Official Recycle Ambassador" ■Unknown(12 applicants) for their office • 5 sets of spouses 4 3/5/2020 MARKETING Source of Referral 4% 2% 4°X ■Pipeline(38 applicants) 4% 6- ■Referral by Alumnus (3 applicants) ■Social Media(2 applicants) ❑Word of Mouth (2 applicants) 79% ■Central San Website(2 applicants) ❑CWEA (1 applicant) •Assistance from • Leadership Contra Costa • Sustainable Contra Costa • California Water Environment Association (CWEA) • Diablo Valley College ` 9 THEMES OF PARTICIPANT INTEREST • Wastewater treatment process • Pollutants in water and environmental impact • How private citizens can help • Recycled water • Resiliency against climate change and natural disasters • Adaptation to growing population • Use of latest technology • Household Hazardous Waste • Question from new applicant: What are the main skills needed to work at Central San? 10 Q �l 5 3/5/2020 QUESTIONS? x i 11 6 Page 9 of 10 2020 Participants' Questions What is one question you would like to be answered during your time at the Academy? How is wastewater cleaned? Where the water goes and how is it cleaned How is wastewater treated to remove residues of medications, detergents, soaps, and nanofibers? How long is the process, and how is treated water used? How do wastewater treatment facilities work? How does a sewage system work over hilly terrain? What comprises our waste and how can we improve treatment/management? How does sewage move from our house to Central San? How does Central San actually collect / acquire the waste from residences and business (i.e., the transport / delivery systems to the treatment plant)? What are the particulars of CCCSD's wastewater treatment now and in the future? I just want a better understanding of the wastewater process. The whole picture of the Central San treatment plant How as a community can we be better at reducing our use? How can we as citizens do our part in reducing water pollution and preserve our water resources? What's the best way to educate the public regarding the limitations of the system? What can we do to reduce water pollution? What are the primary pollutants in our water, and what can be done to eliminate them? How does your system deal with pharmaceutical waste as opposed to pathogens? How are pharmaceuticals being removed from our drinking water? How can green infrastructure help reduce input of pollutants into wastewater utilities? How does wastewater affect other areas of the environment? To what environmental agencies does Central San have to report? Is treated wastewater potable? What percentage of water is non-resuable and why? Renewable generation and effluent re-use Why do we need to recycle our waterwaster? How much of an impact does recycled water have on drought years in Central Contra Costa? How individual households can transition to recycled water for irrigation/sewage. How recycled water can best be used for the good of the community. Current soundness of infrastructure and its ability to withstand 7.5 quake? How does a wastewater system designed so many years ago adapt to our past and future population growth? How do you keep up with our ever increasing population? How will the long-term water supply be met with the ever-growing population boom? How will climate change affect Central San, and how are you preparing infrastructure and technology for the next 50 years? Are we protected (to the extent possible) from damage to our systems from natural disasters, and are our systems state of the art? 1 March 5, 2020 Regular Board Meeting Agenda Packet- Page 81 of 106 Page 10 of 10 2020 Participants' Questions Newest technology in wastewater treatment What happens to household hazardous waste after it's dropped off at the facility? More info about public knowledge and participation in the Household Hazardous Waste Facility. Maintenance scheduling and operator required and on-going training. How is maintenance scheduled, routine and non-routine? What is the process for keeping aging distribution systems and infrastructure working properly? What is the annual budget for wastewater treatment? Does the collection of stormwater fall in the purview of the District? If so, are there plans to develop a more comprehensive program? How can the County better coordinate with Central San to protect public health? There are so many questions.... 2 March 5, 2020 Regular Board Meeting Agenda Packet- Page 82 of 106