HomeMy WebLinkAbout03.c. (Handout) Employee Engagement Survey Item 3.c.
Public Sector (Handout)
Employee Engagement'"
BY CPS HR CONSULTING
CENTRAL SAN
2020 Employee Engagement Survey
Welcome to the Central San Employee Engagement Survey! The purpose of this survey is to
help us understand your views about your job and work environment. An outside organization,
CPS HR Consulting, is administering this survey and summarizing the results.
Your response to this survey is voluntary and strictly confidential.No Central San
employees will have access to your individual responses.
Your responses to the survey questions will be combined and included in an overall summary
report for Central San, which will be shared with everyone.
This survey should take you no more than 10 minutes to complete. We appreciate your help in
giving us constructive feedback. If you have any questions about this survey,please contact Teq'i
O'Malley, HR Manager, at x309 or Christina Gee, Management Analyst, at x390.
If you have any questions about accessing the survey or other technical issues,please contact
CPS HR at surveyhelp@cpshr.us.
Instructions: For each statement,please select ONE option to describe your level of agreement:
Strongly Disagree, Disagree,Neither Agree nor Disagree, Agree, Strongly Agree, or Don't
Know/No Basis to Judge.
Version 4/15/19
My Work
1. 1 like the kind of work I do
2. My job makes good use of my skills and abilities
3. 1 have a choice in deciding how I do my work
4. 1 know what is expected of me on the job
5. 1 have opportunities to provide input on decisions that affect my work
My Organization's Mission
Organization—This is Central San as a whole.
6. 1 have a clear understanding of my organization's mission
7. My organization's mission is important to me
8. 1 know how my work supports my organization's mission
9. 1 feel I can make a difference by working here
10. 1 feel that I personally contribute to my organization's successes
11. My organization is successful at accomplishing its mission
My Team
Team—This is your workgroup/shop/crew.
12. People on my team care about me as a person
13. People on my team cooperate to get the job done
14. People on my team share information with each other
15. People on my team work together to find ways to improve
16. People on my team can be relied upon to help when things get difficult in my job
My Supervisor
Supervisor—This is your immediate supervisor responsible for your performance review and
leave approval, and for providing direction on your work.
17. My supervisor keeps me informed about the issues affecting my work
18. My supervisor helps me to understand how I contribute to my organization's mission
19. My supervisor motivates me to be more effective in my job
20. My supervisor provides constructive feedback on my job performance
21. My supervisor recognizes when I have done my job well
22. My supervisor is open to my ideas
Leadership and Managing Change - Executive Team
Executive Team—This consists of the General Manager, Deputy General Manager, Director of
Engineering and Technical Services, and Director of Finance and Administration.
23. Executive Team members in my organization are sufficiently visible(e.g.,can be seen in
action)
24. 1 believe the actions of Executive Team members are consistent with my organization's
values
25. 1 feel that my organization as a whole is led well
26. My organization keeps me informed about matters that affect me
27. When changes are made in my organization they are usually for the better
28. Executive Team members value ideas from employees
29. 1 believe that Executive Team members in my organization will take action on the results
from this survey
Leadership and Managing Change - Managers
Managers—This does not include members of the Executive Team.
30. Managers in my organization are sufficiently visible (e.g., can be seen in action)
31. 1 believe the actions of the managers are consistent with my organization's values
32. 1 feel that my organization as a whole is managed well
33. My organization's managers keep me informed about matters that affect me
34. Change initiatives led by my organization's managers are usually for the better
35. The managers value ideas from employees
36. 1 believe that the managers in my organization will take action on the results from this
survey
Training and Development
37. 1 get the training I need to do my job well
38. 1 get the information I need to do my job well
39. 1 am given a real opportunity to improve my skills in my organization
40. Training and development activities I have completed while working for my organization are
helping me to develop in my career
41. Training and development activities I have completed in the past 12 months have helped to
improve my performance
42. 1 have clear work objectives
43. 1 have the resources I need to do my job well
44. My workload is reasonable
45. 1 can tolerate the pressure of my work very well
46. 1 achieve a good balance between my work life and my private life
47. 1 am paid fairly for the work that I do
48. Compared to people doing a similar job in other organizations, I feel my pay is reasonable
49. 1 feel that my pay adequately reflects my performance
50. 1 am satisfied with my total benefits package(e.g., retirement(401(a),457, pension), health
insurance,and retiree benefits)
51. 1 am satisfied with my employment conditions(e.g.vacation or leave options,flexible work
arrangements)
Organizational Culture
Organization—This is Central San as a whole.
52. 1 am treated fairly at work
53. 1 think it is safe to challenge the way things are done in my organization
54. 1 feel encouraged to learn from my mistakes at work
55. 1 can report a suspected violation of any law, rule or regulation without fear
56. 1 think that my organization respects,individual differences(e.g.,cultures,working styles,
backgrounds, ideas)
57. 1 feel encouraged to come up with new and better ways of doing things
58. 1 feel valued for the work I do
Engagement
Organization—This is Central San as a whole.
59. 1 would recommend my organization as a good place to work
60. 1 am proud when I tell others I am part of my organization
61. 1 feel a strong personal attachment to my organization
62. My organization inspires me to do the best in my job
63. 1 feel comfortable being myself at work
64. My organization motivates me to help achieve its mission
About You
Please note, in order to maintain confidentiality,our survey provider CPS HR will only report
summarized results if there are 10 or more respondents in any one demographic category. No Central
San employees will have access to your individual responses—only combined data collected from the
group as a whole.
Are you...
❑ Male
❑ Female
❑ Non-binary or other gender
❑ Prefer not to say
What is your current age?
❑ 19 or under
❑ 20 to 24
❑ 25 to 34
❑ 35 to 44
❑ 45 to 54
❑ 55 to 64
❑ 65 or over
❑ Prefer not to say
Please select the category with which you most closely identify:
❑ American Indian or Alaska Native
❑ Asian
❑ Black or African American
❑ Hispanic, Latino,or Spanish origin
❑ Middle Eastern or North African
❑ Native Hawaiian or Other Pacific Islander
❑ White
❑ Some other race,ethnicity, or origin
❑ Prefer not to say
How long have you been with Central San?
❑ Less than 6 months
❑ At least 6 months,but not more than 1 year
❑ At least 1 year,but not more than 3 years
❑ At least 3 years,but not more than 5 years
❑ At least 5 years,but not more than 10 years
❑ At least 10 years,but not more than 20 years
❑ 20 years or more
❑ Prefer not to say
What is your role?
❑ Employee: You do not supervise other employees
❑ Supervisor: You are a supervisor who may be responsible for one or more of the following:
giving direction on work projects,performance reviews,and leave approval
❑ Executive Team member or Manager: You are the head of a department or division and a member
of the leadership team,and you may supervise one or more supervisors and be responsible for
day-to-day operations
❑ Prefer not to say
Are you considering leaving your current position within the next year,
and if so, why?
❑ No
❑ Yes,to pursue a different position within my department at Central San
❑ Yes,to pursue a different position within Central San outside of my current department
❑ Yes,to pursue a position outside my organization—in another government agency(e.g.,city or
county, state,or federal)
❑ Yes,to pursue a position outside government(e.g., in a private sector company)
❑ Yes,to retire
❑ Yes, for other reasons
❑ Prefer not to say
Comments
(Optional).Please Note: Comments will be shared word-for-word with leaders. Your name will not be
associated with your comment, but please do not reveal any personally identifiable information.
What is one thing you would recommend to make Central San a better
place to work?
How can Central San recognize your contributions to our success?
Submit Your Survey
You may use the"BACK" arrows to review your survey responses.
When you click on the"SUBMIT"button below,your survey will be submitted to CPS HR,the survey
administrator,and no further changes will be possible.
Thank You
Thank you for your participation in the Central San Employee Engagement Survey! Your response has
been recorded.