The URL can be used to link to this page

Home My WebLink About02. Receive Utility of the Future Today recognition Page 1 of 6 Item 2. k�*k CENTRAL SAN CENTRAL CONTRA COSTA October 17, 2019 TO: HONORABLE BOARD OF DIRECTORS FROM: CHRISTINA GEE, MANAGEMENT ANALYST REVIEWED BY: ANN SASAKI, DEPUTY GENERAL MANAGER ROGER S. BAILEY GENERAL MANAGER SUBJECT: RECEIVE UTILITYOF THE FUTURE TODAY RECOGNITION Central San was recently awarded with the Utility of the Future Today distinction during a recognition ceremony on September 24, 2019 at the Water Environment Federation's Technical Exhibition and Conference (WEFTEC). The Utility of the Future Today is a joint recognition program established by the National Association of Clean Water Agencies (NACWA), the Water Environment Foundation (WEF), the Water Research Foundation (WRF), and WateReuse, with input from the Environmental Protection Agency (EPA). Central San was one of 43 utilities to be honored with the distinction this year. The aim of the program is to promote and enable the emergence of the Utility of the Future business model for the entire water sector by recognizing achievements and encouraging peer-to-peer learning among member utilities. As of 2019, 161 utilities have been recognized since the program's launch in 2016, and this was Central San's first year applying for the distinction. Recognition is granted for a three-year period, after which a utility can apply to renew their recognition by demonstrating advancements in one of the seven activity areas. Central San was awarded the distinction this year for its work in Partnering and Engagement, and each applicant was required to submit a narrative of their organizational culture. Attached is a press release with additional information (Attachment 1). Strategic Plan Tie-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community ATTACHMENTS: 1. Press Release 2. PowerPoint Presentation October 17, 2019 Regular Board Meeting Agenda Packet- Page 5 of 82 Page 2 of 6 ATTACHMENT 1 July 30, 2019 Water Utilities Commended for Transformational Activities ALEXANDRIA, Va. — The forward-thinking initiatives of 43 water utilities are being recognized as they reimagine partnering and engagement, watershed stewardship, and recovery of resources such as water, energy, and nutrients. The Utility of the Future Today recognition celebrates the achievements of water utilities that transform from the traditional wastewater treatment system to a resource recovery center and leader in the overall sustainability and resilience of the communities they serve. Utility of the Future Today was launched in 2016 by the National Association of Clean Water Agencies (NACWA), the Water Environment Federation (WEF), The Water Research Foundation (WRF) and the WateReuse Association, with input from the U.S. Environmental Protection Agency (EPA). A total of 118 utilities have been recognized since the program started. The Utility of the Future concept is being promoted as water systems around the world are transforming operations through innovation and technology. The 43 utilities recognized this year are recovering resources from wastewater, engaging in their community, forming unique partnerships, and building an internal culture of innovation. "Each of the Utility of the Future Today honorees represent a transformational approach to utility management that results in a ripple effect of benefits," said WEF Executive Director Eileen O'Neill. "We are delighted to celebrate their impact and proud to recognize their leadership in water sector innovation." These utilities are being recognized for the first time: •Broward County Water and Wastewater Operations — North Regional Wastewater Treatment Plant (Pompano Beach, Fla.) • Central Contra Costa Sanitary District (Martinez, Calif.) • City of Dallas Water Utilities (Dallas, Texas) • City of EI Dorado Wetlands and Water Reclamation Facility (EI Dorado, Kan.) • City of Pompano Beach Utilities Department (Pompano Beach, Fla.) • City of Rio Rancho Utilities (Rio Rancho, N.M.) • City of Wichita Falls (Wichita Falls, Texas) • Flagstaff Water Services (Flagstaff, Ariz.) • Genesee County District# 3 Linden Water Resource Recovery Facility (Linden, Mich.) • Greensboro Water Resources Department, Greensboro, NC • Orange County Water District (Fountain Valley, Calif.) • Pittsburgh Water and Sewer Authority (Pittsburgh, Pa.) • Watercare Services Limited, Auckland, New Zealand These utilities are being recognized for a second year but for a new area of performance: • Albuquerque Bernalillo County Water Utility Authority (Albuquerque, N.M.) • Camden County Municipal Utilities Authority (Camden, N.J.) • City of San Diego Public Utilities Department (San Diego, Calif.) • City of Tallahassee Underground Utilities (Tallahassee, Fla.) October 17, 2019 Regular Board Meeting Agenda Packet- Page 6 of 82 Page 3 of 6 • Delta Diablo, (Antioch, Calif.) • Fairfield-Suisun Sewer District (Fairfield, Calif.) • Fort Wayne City Utilities (Fort Wayne, Ind.) • Great Lakes Water Authority (Detroit, Mich.) • Houston Water (Houston, Texas) • Knoxville Utilities Board (Knoxville, Tenn.) • LOTT Clean Water Alliance (Olympia, Wash.) • NEW Water, the brand of the Green Bay Metropolitan Sewerage District (Green Bay, Wisc.) • Orange County Sanitation District (Fountain Valley, Calif.) • Queensland Urban Utilities, Brisbane, QLD • Sacramento Regional County Sanitation District (Sacramento, Calif.) • Sanitation Districts of Los Angeles County (Los Angeles, Calif.) • Spokane County Environmental Services Department (Spokane, Wash.) • Toho Water Authority (Kissimmee, Fla.) • Trinity River Authority of Texas (Arlington, Texas) • Washington Suburban Sanitary Commission (Laurel, Md.) • Western Virginia Water Authority (Roanoke, Va.) These utilities are being recognized for a third year and in a new area of performance: • Charlotte Water(Charlotte, N.C.) • City of Grand Rapids (Grand Rapids, Mich.) • City of St. Cloud Public Utilities (St. Cloud, Minn.) • Clean Water Services (Hillsboro, Ore.) • Gwinnett County Department of Water Resources (Lawrenceville, Ga.) • King County Wastewater Treatment Division (Seattle, Wash.) • Tucson Water (Tucson, Ariz.) These utilities are being recognized for a fourth year and in a new area of performance: • City of Fayetteville Water Resource Recovery Facilities (Fayetteville, Ark.) • DC Water (Washington, D.C.) Honorees will be recognized during an awards ceremony at WEFTEC 2019 —WEF's 92nd annual technical exhibition and conference —this September in Chicago. To learn more, visit https://www.wef.org/utility-of-the-future or contact UtilityRecognition wef.org. October 17, 2019 Regular Board Meeting Agenda Packet- Page 7 of 82 10/07/19 ATTACHMENT 2 7` WATER RESOURCES 1� UT1uTY,2' + FUTURE %JUVAY UTILITY OF THE FUTURE TODAY RECOGNITION Board Meeting October 17, 2019 Christina Gee, Management Analyst UTILITY OF THE FUTURE TODAY RECOGNITION • Joint recognition program established in 2016 by the National Association of Clean Water • Agencies (NACWA), the Water Environment Foundation (WEF), the Water Research E°na"°� °"""�"n9 Bioadide and Foundation (WRF), and WateReuse, R.— E%.g ,t with input from the Environmental d Energy 3l .,dehlp ORGANIZATIONAL E•uenq Protection Agency(EPA) CuLTORE _ • Received by 161 utilities as of 2019 Wear Reuse Generation antl N.hw Rersn'a7 • Promotes and enables the emergence of the Utility of the Future business model °ry • Recognizes achievements • Encourages peer-to-peer learning among member utilities ' 2 CFNTRAL SAN October 17, 2019 Regular Board Meeting Agenda Packet- Page 8 of 82 1 10/07/19 APPLICATION AND AWARD PROCESS • Organizational Culture and Activity Area • Applications reviewed by selection committee of five peer utility general managers and executives - • 43 utilities (52 applicants) honored in 2019 _ • Recognition • Included in a compendium of honorees • Ceremony at WEF Technical Exhibition and Conference(WEFTEC)on September 24,2019 • Granted for a three-year period • Renewal is possible by demonstrating advancements in one of the activity areas 1 3 ORGANIZATIONAL CULTURE • Recognize skills and ingenuity of employees • Learning organization • Succession Planning Committee • Optimizations Program • Strategic Planning to; • Value input from stakeholders • Representation in regulatory agencies and industry organizations • Board Member presentations and attendance at meetings and events • Take pride in role of environmental stewardship • Focus on customer service • Maintain rates at an affordable level • Be responsive • Hire top talent • Be fiscally responsible • Optimize and innovate operations 1 4 October 17, 2019 Regular Board Meeting Agenda Packet- Page 9 of 82 2 10/07/19 PARTNERING AND ENGAGEMENT ACTIVITY AREA • Customer communication and outreach • Student programs • Central San Academy • Social media presence r • Stakeholder collaboration • Recycled Water Exchange Project • Concord Community Reuse Project • Dublin San Ramon Services District—East Bay Municipal Utility District Recycled Water Authority(DERWA)diversion • Household hazardous waste disposal 1 • Interagency coordination • Readily able to support new developments • Workforce development • Internship and Summer Student Programs • Bay Area Consortium for Water and Wastewater Education(BACWWE) • Bay Area Water/Wastewater Workforce Development(BAYWORK) QUESTIONS? V< 1 6 October 17, 2019 Regular Board Meeting Agenda Packet- Page 10 of 82 3