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HomeMy WebLinkAbout04.b. Receive Quarterly Development Services Production Report Page 1 of 2 Item 4.b. CENTRAL SAN August 26, 2019 TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE FROM: DANEA GEMMELL, PLANNING AND DEVELOPMENT SERVICES DIVISION MANAGER REVIEWED BY: JEAN-MARC PETIT, DIRECTOR OF ENGINEERING AND TECHNICAL SERVICES ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE QUARTERLY DEVELOPMENT SERVICES PRODUCTION REPORT Please see the attached Quarterly Development Services Production Report forApril through June 2019. Strategic Plan Tie-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community ATTACHMENTS: 1. Permit Counter Activity Report August 26, 2019 REEP Committee Meeting Agenda Packet- Page 11 of 19 Page 2 of 2 PERMIT COUNTER ACTIVITY REPORT Public Benefit Applications New Applications Originated in Month Processed coons to exiting CommercialResidential permits inc. Commercial Phone Walk-In General applications started in applications/ Commercial applications/ Residential "manhole only" Encroachment Information Average Calls Customers E-mails previous months permits repair permits permits repair permits permits) Verifications* Only* Total Per Day 2019-June 435 102 245 254 27 2 75 71 1 174 25 1411 71 2019-May 433 112 275 286 18 10 121 63 3 204 26 1551 71 2019-April 499 101 230 321 22 1 58 93 3 163 16 1507 69 2019-March 485 101 281 313 17 2 131 64 1 145 20 1560 74 2019-February 432 59 241 254 22 4 122 49 2 123 16 1324 74 2019-January 425 102 233 258 16 5 79 76 1 154 16 1365 65 2018-December 320 70 155 212 10 2 115 82 3 84 8 1061 59 2018-November 479 53 177 240 18 1 76 50 1 127 15 1237 65 2018-October 564 57 169 280 24 3 55 114 1 185 18 1470 64 2018-Sepember 468 69 151 235 23 2 72 65 1 130 25 1241 65 2018-August 565 65 268 312 25 5 48 69 1 197 15 1570 68 2018-July 1 457 1 70 227 240 21 3 77 59 0 1 160 1 7 1321 1 63 Totalsl 5562 1 961 2652 1 3205 243 40 1029 855 18 1846 207 16618 67 The top row is in bold font to stand out as the most current month * No fees generated for these items August 26, 2019 REEP Committee Meeting Agenda Packet- Page 12 of 19