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HomeMy WebLinkAbout06. (Handout) Revised Presentation (Attachment 2) Item 6. - Revised Att. 2 (Handout) PLANNING AND DEVELOPMENT SERVICES Lot ON-CALL AGREEMENTS - i - Danea Gemmell Planning and Development Services Division Manager Board Meeting August 1, 2019 A REQUEST FOR QUALIFICATION TIMELINE PROCESS April 26-May � • Request . Qualifications Four Firms Submitted •Q NotifiedFour Firms Shortlisted for Interviews Three Firms Selected and July 22, 0 • Board Award of Contract- LAugust 1,2019 _ � z 1 SCOPE OF SERVICES Development Services Support Permit Counter Staff Augmentation: • Provide front line support at Central San's Permit Counter; assist the public by handling service requests by telephone, e-mail,or in person • Review and interpret plans Right-of-Way Support: • Evaluate right-of-way and other real property-related work for Central San collection system and pumping stations; identify real property rights ik3 PROPOSED ON-CALL SERVICES Description of Anticipated Estimated Total Scope of Services for Expenditures Agreement • Agreement 4 Leaf, Inc. Permit Counter Staff $250,000 $250,000* Augmentation Associated Right of Right-of-Way Support $150,000 $450,000 Way Services, Inc. Kathleen West Right-of-Way Support $75,000 $225,000 Rodriguez 'This agreement is for up to one year,ending June 30,2020. CENTRALSAN 2 PERMIT COUNTER ACTIVITY REPORT Public Benefit Applications New Applications Originated in Month Processed Mainline permitr. (inc Actions to exiting Commercial Commercial Residential Residential"manhole Commercial Phone Walk-In General applications st reed applications repair applications repair only" Encroachnnorl InformationAverage Calls Customers E-mails in previous months /permits permits /permits permits permits)Verifications* Only Total Per Day 019-lune 435 102 245 254 27 2 75 71 1 174 25 1411 71 2019-M.y 433 112 275 286 18 10 121 63 3 204 26 1551 71 019-April 499 101 230 321 22 1 58 93 3 163 16 1507 69 019-March 485 101 281 313 17 2 131 64 1 145 20 1560 74 019-February 432 59 241 254 22 4 122 49 2 123 16 1324 74 019-January 425 102 233 258 16 5 79 76 1 154 16 1365 65 2018- December 320 70 155 212 10 2 115 82 3 84 8 1061 59 018- November 479 53 177 240 18 1 76 50 1 127 15 1237 65 018-October 564 57 169 280 24 3 55 114 1 185 18 1470 64 018- e ember 468 69 1 151 23523 2 72 65 1 130 25 1241 65 018-Au ust 565 65 268 312 25 s 48 69 1 197 15 1570 68 018-1u1 457 70 227 240 21 3 77 59 0 160 7 1321 63 Totaid 5562 1 961 1 2652 1 3205 1 243 1 40 1 1029 1 855 1 38 1 1846 1 207 16618 67 The top row is in bold font to stand out as the most current month *No fees generated for these items ` s CENTRAL SAN PERMIT COUNTER ACTIVITY F — Plans Just Submitted Walnut Creek Transit Village C 3 ALTERNATIVES/CONSIDERATIONS • Alternative 1: Use consultants to temporarily augment staff. • Alternative 2: Use temporary employees. • Alternative 3: Temporary increase of FTEs. • Alternative 4: This alternative combines component of Alternatives 1 and 3. • Alternative 5: Do nothing alternative (No staff augmentation). CURRENT PERMIT COUNTER ORG CHART Total FTE: 291 Development WorkloadSupervisor Engineering Assistant III Engineering Assistant 11 Peak Augmentati: n EngineeringConsultant Assistant 11 4 8 CENTRALSAN 4 ALT 1 AND ALT 4 (6-12 MONTHS PERMIT COUNTER ORG CHART Total FTE:291 Development Supervisor Only 50%Available For ERP Support Peak Wo rkload Augmentation Engineering Assistant 11 Consultant Peak Workload Augmentation Engineering Consultant Assistant 11 ALTERNATIVE 4 YEAR 2 & 3) PERMIT COUNTER ORG CHART Total FTE:293Development Supervisor ssistant III Engineering Engineering Assistant 1/11 Assistant 11 2 positions cancelled upon retirement of EA III positions Engineering Engineering within P&D Division Assistant 1/11 Assistant 11 5 YEAR 4+ PERMIT COUNTER ORG CHART Total FTE:291Development Supervisor Engineering Assistant 11 Evaluated based Engineering on Economy , Assistant 11 and Workload CENTRALSAN COST ALTERNATIVE ANALYSIS FOR THREE YEARS Alt 4 Alt 3 I Year Consultant+ Alt 5 A= Ak 1 Temporary Temporary Increase Temp Increase No Staff E FTE 6 2 FTE by 2 Augmentatidg Permit Counter Current Staff Costs 2,046,000 2,046,000 2,.B,.O 2,046,00 2,046,000 2,046,00 Additional Overtime Needed 70,000 70,000 330,0 Permit Counter New Staff Costs' 583,000 628,000 503,000 Permit Counter Augmentation 450,00 1 Year ERP Staff Augmentation 200,000 650,000 250,00 Total 2,696,000 2,696,000 2,699,00 2,7",000 2,799,000 2,376,000 Potential Cost Savings due to 1 EAIII Retirement over 3 Yr Period 1185,000) (185,000) Difference Under Cnler Bud et 137,00C 82,000 320,00 On-call contracts Method used in Trained Staff; Trained Staff; Reduce O&M arenot guarantee past to provide Possible Staff Possible Staff Budget of work;Contract staff Savings at Savings at$185,000 workers can exit augmentation $185,000 peryear per year for each during work slow foreach retirement Pros downs retirement Not Training Temporary Staff No extra coverage Possible need to hire Significant Permanent Staff often leave to during 6 month consultant in future Reduction in Level Pursue permanent Recruitment; of Service at PC positions,requiring Significant OT; including reduced retraining and Reduced Level of Open Hours; additional Service Significant OT Cons recruitments *Assume New positions are EA-I at Step C-$135,000 annually 12 CENTRALSAN 6 RECOMMENDED BOARD ACTION 1. Authorize the General Manager to execute the following three agreements, to provide on-call services for the Planning and Development Services Division: a) A professional consulting services agreement for Permit Counter services with 41-eaf, Inc.with a cost ceiling of$250,000 with a one-year term; b) A professional consulting services agreement for Right-of-Way services with Associated Right of Way Services, Inc.with a cost ceiling of $450,000 with a three-year term; and c) A professional consulting services agreement for Right-of-Way services with Kathleen West Rodriguez with a cost ceiling of$225,000 with a three-year term. 2. Authorize the General Manager to temporarily add two FTEs to provide Permit Counter support, increasing the total number of FTEs from 291 to 293 to provide the services in-house rather than hiring consultants. This temporary increase in the total number of FTEs would be reduced back to the approved amount of 291 FTEs upon staff retirement expected in FY 2019-20 or FY 2020-21. f 13 CENTRAL SAN 7