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HomeMy WebLinkAbout04.b. Receive quarterly Development Services Production Report and Five-Year Mainline Historical Review Page 1 of 3 Item 4.b. CENTRAL SAN May 6, 2019 TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE FROM: DANEA GEMMELL, PLANNING AND DEVELOPMENT SERVICES DIVISION MANAGER REVIEWED BY: JEAN-MARC PETIT, DIRECTOR OF ENGINEERING AND TECHNICAL SERVICES ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE QUARTERLY DEVELOPMENT SERVICES PRODUCTION REPORTAND FIVE-YEAR MAINLINE HISTORICAL REVIEW Please see the attached Quarterly Development Services Production Report for January through March 2019 and the Five-Year Mainline Historical Review. Strategic Plan re-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community ATTACHMENTS: 1. Permit Counter Activity Report 2. Five-Year Mainline Historical Review May 6, 2019 REEP Committee Meeting Agenda Packet- Page 17 of 22 Attachment 1 PERMIT COUNTER ACTIVITY REPORT Public Benefit Applications New Applications Originated in Month Processed Mainline Actions to exiting Commercial Residential permits(inc. Commercial Phone Walk-In General applications started in applications/ Commercial applications/ Residential "manhole only" Encroachment Information Average Date Calls Customers E-mails previous months permits repair permits permits repair permits permits) Verifications* Only* Total Per Day 2019-March 485 101 281 313 17 2 131 64 1 145 20 1,560 74 2019-February 432 59 241 254 22 4 122 49 2 123 16 1,324 74 2019-January 425 102 233 258 16 5 79 76 1 154 16 1,365 65 2018-December 320 70 155 212 10 2 115 82 3 84 8 1,061 56 2018-November 479 53 177 240 18 1 76 50 1 127 15 1,237 54 2018-October 564 57 169 280 24 3 55 114 1 185 18 1,470 70 2018-Sepember 468 69 151 235 23 2 72 65 1 130 25 1,241 59 2018-August 565 65 268 312 25 5 48 69 1 197 15 1,570 71 2018-July 457 70 227 240 21 3 77 59 0 160 7 1,321 63 2018-June 414 87 242 261 21 1 73 68 1 184 15 1,367 62 2018-May 512 72 241 229 24 1 114 66 3 180 28 1,470 82 2018-April 462 49 238 312 18 3 121 62 3 205 15 1,488 71 Totals 5,583 854 2,623 3,146 239 32 1,083 824 18 1 1,874 1 198 1 16,474 1 67 The top row is in bold font to stand out as the most current month *No fees generated for these items May 6, 2019 REEP Committee Meeting Agenda Packet- Page 18 of 22 Page 3 of 3 Attachment 2 MAINLINE PERMITS YEAR DEVELOPER PROJECT MANHOLE ONLY CADS PRIVATE PROJECTS TOTAL 2014 21 9 0 4 34 2015 15 2 1 3 21 2016 25 8 0 2 35 2017 22 4 1 2 29 2018 19 12 1 0 32 TOTAL 35 3 151 May 6, 2019 REEP Committee Meeting Agenda Packet- Page 19 of 22