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HomeMy WebLinkAbout09.a. Receive CSO 2018 Sanitary Sewer Overflow Annual Report Page 1 of 16 Item 9.a. ,ek CENTRAL SAN SANITARYCENTRAL CONTRA COSTA , . February 21, 2019 TO: HONORABLE BOARD OF DIRECTORS FROM: PAUL SEITZ, COLLECTION SYSTEM OPERATIONS DIVISION MANAGER REVIEWED BY: ANN SASAKI, DEPUTY GENERAL MANAGER ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM OPERATIONS 2018 SANITARYSEWER OVERFLOW (SSO)ANNUAL REPORT Attached is the 2018 Sanitary Sewer Overflow Annual Report. Strategic Plan re-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community GOAL TWO: Strive to Meet Regulatory Requirements Strategy 2- Strive to minimize the number of sanitary sewer overflows, Strategy 3- Comply with all federal, state, and local regulations related to District administration GOAL FOUR: Develop and retain a highly trained and innovative workforce Strategy 1 - Ensure adequate staffing and training to meet current and future operational levels GOAL FIVE: Maintain a Reliable Infrastructure Strategy 1 - Manage assets optimally throughout their lifecycle ATTACHMENTS: 1. CSO 2018 SSO Annual Report February 21, 2019 Regular Board Meeting Agenda Packet- Page 50 of 111 ANNUAL REPORT OF SANITARY r0 � r SEWER OVERFLOWS Paul A. Seitz Division Manager Collection System Operations Division February 21 , 2019 - - s February 21, 10r.Board M - 2018 SANITARY SEWER OVERFLOWS 28 Ove rf I ows 'rv'21. 201fl-r."i-Ii ., Packet- Pane 59 of 111 1 .85 per 100 Miles No Capacity Overflows y_ Jjrs COMPARATIVE DATA FOR 2018 FROM STATE DATABASE -d • Number of 2870 801 28 Ove rf I ows Total Volume 17,812,762 11044,807 51869 (Gallons) Overflows per 3.89 5.32 1.85 100 Miles Average Volume 61207 11304 210 per SSO (Gallons) * Information from CIWQS Public Spill Report — Summary Page on 1/15/19 �:.`February'21, 2019 Regular Board Meeting Age - Pnrip r,'l r%f 111 ,04 OVERFLOWS COMPARISON 1999 =2018 NUMBER OF OVERFLOWS 180 - 162 160 143 141 140 1 135 113 120 107 100 86 81 $0 ` 73 � 63 ti 60 43 49 48 49 43 0 4028 37 4 38 20 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2411 2012 2013 2014 2015 2016 2017 2018 4 = OVERFLOW QUANTITIES 101r,-7- ---q PillSize of • (Gallons) Number in 2017 Number in 2018 Greater Than or 4 1 Equal to 1,000 Between 100 and 999 10 7 Between 10 and 99 18 17 Less Than 10 6 3 Total Overflow Volume 330,226 gallons* 5,869 gallons * The SSO on Miner Road (243,100 gallons) and Reliez Valley Road (79,045 gallons) attributed 97.6% of the total overflow volume in 2017 ::.`February�1, 2019 Regular Board Meeting Age - 2018 OVERFLOWS BY CITY 10 N 8 0 J LL W 6 0 LL 0 w 4 - W m D Z 2 0 Alamo Danville Lafayette Martinez Orinda Pleasant Hill San Ramon Walnut Creek CITY 2018 OCAUSES Physical Defect, 7% Roots, 57% Other Plug, 29% Grease, 7% :.`February'21, 201 e�lar ba eeting Age - 2018 OVERFLOWS BY PIPE SIZE AND TYPE 2018 OVERFLOWS BY PIPE SIZE AND TYPE S8 611 ■ all { S5 J tLS� nr IJJ C �L 0 uu6 ................................................................... ................................. 3 .................................. ...................................................................................................................................................................... ABS ,SGP CIP CIPP ❑IP HDPE VARIOUS VCP PIPE SIZE 8 CATEGORY 1 OVERFLOWS ANY VOLUME OF WASTEWATER THAT REACHES THE WATERS OF THE STATE 9 8 7 U) 06 J LL Of Lu 5 O LL 04 ry Lu m 3 z 2 1 2013 2014 2015 2016 2017 2018 YEAR • Cleaned 797 miles of scheduled and routine sewers . 20,738 work orders were completed on schedule 98% of the time 576 of the 797 miles (72%) were attributed to a 1, 2, 3, 6 and 12 month schedules 176 of the 797 miles (22%) were attributed to Hotspots — 1, 2, and 3 month schedules CCTV'd 179 miles of sewers. Completed 65 spot repairs and 128 structure adjustments. Received and cleared over 27,700 USA requests on time. Completed 1004 services on vehicles and equipment. DOT regulated services were completed on schedule 100% of the time. Up time for vehicles was greater than 95%. • • or Conducted survey of 100% of all customers' emergency calls. 185 Customer Surveys were sent to ratepayers. 53 surveys were submitted for a return rate of 29%. Average Customer Service rating was 3.97 out of 4.0. Received a rating of 4.0 for 11 months of the year. Average response time was 32.5 minutes. • a A • • 28 overflows. First time CentralSan has been under 30 overflows for the year 1.85 overflows per 100 miles. First time CentralSan has been under 2.00 overflows per 100 miles Awarded Large Collection System of the Year for the San Francisco Bay Section by CWEA Completed 2-year audit of SSMP Started converting Routine work orders to Scheduled. All work orders going forward have a scheduled date for maintenance STRATEGIC PLAN METRICS GOAL 1 - CUSTOMER SERVICE Response time Less than 20 32 minutes during working minutes hours Response time Less than 40 33 minutes after hours minutes Average Customer Greater than 3.8 3.97 Service Rating out of 4 i� :.`February�1, 2019 Regular Board Meeting Ag - Pqnp Q1 nf 111 STRATEGIC PLAN METRICS COAL 2 - MEET REGULATORY REQUIREMENTS Metric Ta rg rt - Actual (CY , . SSO's / 100 miles 2.5 per 100 miles 1.85 per 100 miles Spills to Public Waters Less than 3 3 of Spill less than 500 Greater than 95% 89.3% (3 overflows > 500 gallons gallons) Cleaning schedules Greater than 95% 98.31% completed on time Cleaning QA/QC 3% of pipelines cleaned 3.26% QA/QC Pass Rate Greater than 98% 91.80% :.`February�1, 2019 Regular Board Meeting Age - 14 s ■ Questions ?. �::.`February'21, 201 eglar oa eeting Ag - Pqnp RS nf 111