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HomeMy WebLinkAbout04.a. Receive Quarterly Development Services Production Report Page 1 of 2 Item 4.a. CENTRAL SAN January 28, 2019 TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE FROM: DANEA GEMMELL, PLANNING AND DEVELOPMENT SERVICES DIVISION MANAGER REVIEWED BY: JEAN-MARC PETIT, DIRECTOR OF ENGINEERING AND TECHNICAL SERVICES ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE QUARTERLY DEVELOPMENT SERVICES PRODUCTION REPORT Please see the attached Quarterly Development Services Production Report. Strategic Plan Tie-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Build external customer relationships and awareness, Strategy 3- Maintain a strong reputation in the community ATTACHMENTS: 1. Permit Counter Activity Report 2018 January 28, 2019 REEP Committee Meeting Agenda Packet- Page 16 of 29 PERMIT COUNTER ACTIVITY REPORT Public Benefit Applications New Applications Originated in Month Processed Actions to exiting Commercial Residential Mainline permits Commercial Phone Walk-In General applications started in applications/ Commercial applications/ Residential (inc."manhole Encroachment Information Average Date Calls Customers E-mails previous months permits repair permits permits repair permits only"permits) Verifications* Only* Total Per Day 2018-December 320 70 155 212 10 2 115 82 3 84 8 1,061 59 2018-November 479 53 177 240 18 1 76 50 1 127 15 1,237 65 2018-October 564 57 169 280 24 3 55 114 1 185 18 1,470 64 2018-Sepember 468 69 151 235 23 2 72 65 1 130 25 1,241 65 2018-August 565 65 268 312 25 5 48 69 1 197 15 1,570 68 2018-July 457 70 227 240 21 3 77 59 0 160 7 1,321 63 2018-June 414 87 242 261 21 1 73 68 1 184 15 1,367 65 2018-May 512 72 241 229 24 1 114 66 3 180 28 1,470 67 2018-April 462 49 238 312 18 3 121 62 3 205 15 1,488 71 2018-March 446 81 225 166 32 1 118 68 5 187 23 1,352 61 2018-February 374 73 198 97 18 5 107 69 0 178 19 1,138 63 2018-January 1 378 1 96 1 161 1 28 1 14 1 2 1 90 1 91 1 4 1 177 1 12 1 1,053 1 50 Totalsl 5,439 1 842 1 2,452 1 2,612 1 248 1 29 1 1,066 1 863 1 23 1 1,994 1 200 1 15,768 1 64 The top row is in bold font to stand out as the most current month *No fees generated for these items January 28, 2019 REEP Committee Meeting Agenda Packet- Page 17 of 29