HomeMy WebLinkAbout01. Receive the 2018 Excellence in IT Practices Award from Municipal Information Systems Association of California (MISAC) Page 1 of 2
Item 1.
CENTRALSAN
CENTRAL CONTRA COSTA SANITARY DISTRICT
November 1, 2018
TO: HONORABLE BOARD OF DIRECTORS
FROM: JOHN HUIE, INFORMATION TECHNOLOGY MANAGER
REVIEWED BY: PHILIP LEIBER, DIRECTOR OF FINANCE AND ADMINISTRATION
ANN SASAKI, DEPUTY GENERAL MANAGER
ROGER S. BAILEY, GENERAL MANAGER
SUBJECT: RECEIVE THE 2018 EXCELLENCE IN IT PRACTICES AWARD FROM
MUNICIPAL INFORMATION SYSTEMS ASSOCIATION OF CALIFORNIA
(MISAC)
Staff is pleased to report that Central San has received our second Municipal Information Systems
Association of California (MI SAC) Excellence in IT Practices Award. Only 26 of these were awarded this
year with most going to California Cities. Central San is one of only four special districts to receive the
award in 2018.
The Municipal Information Systems Association of California is comprised of public agency information
technology professionals working throughout California. MI SAC promotes the understanding and
strategic use of information technology within local government agencies through sharing of best
practices. This organization is highly active with online mailing lists to discuss relevant topics, professional
development opportunities presented throughout the year, site visits to tech industry locations in the private
sector and sharing of collective wisdom of IT Managers throughout cities and special districts across
California. The single largest event each year is the annual MI SAC conference at which time the MI SAC
Awards are presented.
The Excellence in IT Practices Award is intended to foster and recognize outstanding governance and
operational practices. The program has two levels, Achievement and the higher level of Excellence. The
submission and evaluation process requires the submission of a detailed questionnaire that examines
practices across the following subject areas:
• Budget and Strategic Planning
• Purchasing
• Operations and Staffing
• Customer Satisfaction
• I nternet
• Project Management
November 1, 2018 Regular Board Meeting Agenda Packet- Page 6 of 499
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• Professional Development and Training
• Disaster Preparation and Recovery
• Security
• Base Level Services
Each subject area requires detailed descriptions of how agencies meet the requirements. Applicants must
develop and provide extensive documentation to back up responses to the questions. Under this Boards
direction and with the support of management, the IT Team continues to make improvements in every
category listed above.
Once applications are submitted to MI SAC, they are evaluated and rigorously scored by volunteer I T
Managers from peer agencies. Not every agency that applies for this award receives it. Many individual
questions are mandatory and missing even one of them will disqualify an agency. In addition to scoring the
application, the agencies are given feedback on areas for future growth. To qualify for this award in
subsequent years, agencies need to demonstrate that they have addressed these areas. This helps to
keep the award meaningful as it motivates agencies to have continuous improvement year over year.
Central San has truly demonstrated excellence due to the vision of the Board of Directors, who have
recognized how critical technology is to the success of this organization by supporting staff and providing
funding and resources to accomplish these improvements.
None of this could have been accomplished without our competent and dedicated IT team which is
comprised of Tim Hiteshew, Dennis Chebotarev, Roy Li, Imran Chaudhary, Jose Vega, Matt Hart, George
Solivar, Damon Dun, Joseph Smith, Dmitri Abramov, and John Huie. Also, Velisa Parks helped assemble
the final packet and ensure that it met the submission standards and accuracy requirements.
Mr. Jeff Lewis, representing MI SAC, will present the award to the Board at the meeting.
Strategic Plan re-In
GOAL ONE: Provide Exceptional Customer Service
Strategy 2- Foster employee engagement and interdepartmental collaboration
GOAL FOUR: Develop and retain a highly trained and innovative workforce
Strategy 1 - Ensure adequate staffing and training to meet current and future operational levels
GOAL SIX: Embrace Technology, Innovation and Environmental Sustainability
Strategy 3- Encourage the review and testing of technology to optimize and modernize business operations
November 1, 2018 Regular Board Meeting Agenda Packet- Page 7 of 499