HomeMy WebLinkAbout04.a. Receive information on mobile collection of Household Hazardous Waste (HHW) for elderly and homebound residents Page 1 of 7
Item 4.a.
Central Contra Costa Sanitary District
April 25, 2018
TO: REAL ESTATE, ENVIRONMENTAL AND PLANNING COMMITTEE
FROM: DAVID WYATT, HOUSEHOLD HAZARDOUS WASTE PROGRAM
SUPERVISOR
REVIEWED BY: LORI SCHECTEL, ENVIRONMENTAL & REGULATORY COMPLIANCE
DIVISION MANAGER
JEAN-MARC PETIT, DIRECTOR OF ENGINEERINGAND TECHNICAL
SERVICES
ROGER S. BAILEY, GENERAL MANAGER
SUBJECT: RECEIVE INFORMATION ON MOBILE COLLECTION OF HOUSEHOLD
HAZARDOUS WASTE (HHW) FOR ELDERLYAND HOMEBOUND
RESIDENTS
Information regarding the mobile collection of HHW for elderly and homebound residents is attached.
GOAL ONE: Provide Exceptional Customer Service
Strategy 1 - Foster Customer Engagement and Awareness
ATTACHMENTS:
1. Mobile Collection of HHW for Elderly and Homebound Residents
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 30 of 84
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Mobile collection of Household Hazardous Waste (HHW) for elderly
and homebound residents
At the January 4, 2018 Board meeting, the Board asked staff to prepare a report on the
estimated cost and approach of a door to door (DTD) collection program for homebound
residents.
Background
Homebound residents must rely on friends, family, or neighbors to deliver their
hazardous wastes to the HHW facility, as bus services, taxis, and community shuttles
are not allowed to transport hazardous waste.
Solid waste recyclers are only allowed to pick up a limited number of wastes from the
curb next to their collection bins. These permissible wastes include: household
batteries, oil filters, motor oil, and fluorescent lamps less than four feet long (if safely
packaged).
DTD collection is unique, as all hazardous wastes are picked up with the resident
present at their porch or other private areas. Some contracted services have limitations
on the type and quantity of waste that can be picked up, but a Central Contra Costa
Sanitary District (Central San) operated DTD program could follow the permanent
facility limits.
This type of program is meant to increase customer service by assisting those that are
unable to bring their hazardous waste to the permanent facility themselves. It is not
meant to increase participation in areas that are underperforming.
Estimated Participation Levels
It is difficult to calculate how many homebound residents there are in the HHW service
area. According to Contra Costa County Area Agency on Aging 2017/18 Area Plan
Update', 11% of Contra Costa County's population have at least one disability
(estimated 57,000 in HHW service area) and 4.5% of the population are 65 years or
older and disabled (estimated 23,000 in HHW service area). Both of these
demographics do not indicate an inability to use the HHW facility on their own. Rather
than looking at how many residents are eligible to use the DTD program, the focus is on
how many people the program can serve in a given period.
It is assumed that no more than 10 appointments can be served in a day. Location,
distance between appointments, and the amount and type of hazardous wastes
customers will have make it difficult to estimate how many appointments can be served
daily.
1 http://64.166.146.245/docs/2017/BOS/20170606 935/29739 Area%20PIan%20Update%202017-2018.pdf
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 31 of 84
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Initially, the number of appointments will be low and will increase as the program gains
recognition. As participation increases, scheduling by zones and day will improve travel
times and efficiency, which will help increase the number of appointments that can be
served in a day. Below is the estimated number of appointments that could be served in
a year and the expected amount of hazardous waste from those pickups.
Estimated Amount of
Number of Appointments Waste Collected in
(250 days available) Year
(using 60 pounds /
appointment)
Maximum number of 2,500 150,000 pounds
appointments in a year (10 appointments per day)
Estimated number of 100 - 200 6,000 - 12,000 pounds
appointments in two years
Expected annual 24,000 — 36,000
maintenance level of 400 - 600
appointments
pounds
Risks Associated with Door to Door Collection
The following are risks associated with this type of service:
• auto accident in residential areas
• auto accident involving transportation of hazardous waste
• spill of hazardous waste on private or public property
• customer service problems
Door-to-Door Operation Details
The following describes how a DTD program can operate by using Central San staff,
using contract staff in place of Central San staff, or hiring a contractor to provide the
service directly. Some expected limitations and benefits with each option are
also discussed below.
This program would not reduce participation at the HHW facility, nor would it free up
Central San staff to operate the program. If it is decided to move forward with the
program and utilize Central San staff to operate, an additional Central San staff member
dedicated to serve this new program would be needed.
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 32 of 84
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A. Using Central San Staff
1. An appointment system would be used to schedule the pickup time and date.
This could be managed by staff or our waste contractor.
2. Limit of two pickups per year with the standard HHW facility limit of 15 gallons or
125 pounds per pick up. Multiple pickups per year may need to be restricted as
the program grows.
3. Eligibility could be based on the honor system. If a resident is determined to be
capable of using the permanent facility, their address would be flagged and
prevented from future use of the DTD program. Criteria for defining eligibility
would have to be determined.
4. Initially, when appointments are made, they will be prioritized based on call date
and time. As appointments increase, they will be divided by five geographical
regions.
• Collection days are suggested to be Monday through Friday, with the first
appointment at 9:00am and the last at 3:00pm. This provides five hours of
collection and three hours for mobilization, staff lunch and breaks, and for
loading and unloading the collection truck.
• Scheduling could be organized into five zones for the five days of the
week. Accommodations and overlap will occur as needed. Collection
zones would be:
1. Clayton and Concord
2. Martinez and Pleasant Hill
3. Walnut Creek/Rossmoor and Alamo
4. Lafayette, Moraga, and Orinda
5. Danville and San Ramon
5. Using a cart to prevent spills and increase safety, the driver would pick up
hazardous waste from the outside of the home, then return to the collection
vehicle where it will be categorized, inventoried, and packaged for shipment back
to the HHW Facility for consolidation. All packaging must be in accordance with
Department of Transportation (DOT) regulations. No more than 1 ,000 pounds of
DOT regulated waste will be transported (by Central San staff) in order to
eliminate specialized driver licensing.
6. A detailed receipt would be provided to the resident, and a copy provided to the
HHW Facility for tracking and reporting purposes.
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 33 of 84
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7. A utility box truck would need to be purchased and equipped for this new
program.
Limitations and Benefits
• Provides the best and most reliable service.
• Would require hiring an additional Central San staff member.
B. Using Contract Staff
The program would operate as mentioned above, by using contract staff as a driver,
instead of Central San staff.
Limitations and Benefits
• Contract staff turnover has been high.
• Increased risk of contractor driving Central San vehicle.
• Level of service may be lower.
• May need to consult with the bargaining unit for approval.
C. Contracted Service
Central San could contract with a company to manage all appointments and collection
services for the program. The hazardous wastes could be delivered to the HHW facility
for consolidation to reduce costs.
Limitations and Benefits
• Hire the dedicated DTD contractor similar to the contactor currently used by
the City of San Ramon.
• Reduced direct liability over Central San provided service.
• Level of service based on contractor's performance.
• Eliminates the need for capital purchases of a vehicle, fuel, and maintenance
on a truck.
• Some service contractors charge by the household even if service is not
provided (this is how San Ramon's DTD program operates). This guarantees
the contractor fixed income, which allows for planning and service.
Estimated Costs of DTD Program
Costs vary depending on who or how the program is operated. Below are descriptions
of the estimated costs associated with the operating options and a table that shows the
estimated annual cost for that option.
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 34 of 84
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Capital costs would include a utility box truck and equipment related to transporting
collected wastes back to the HHW Facility. These costs are estimated to be
approximately $80,000, of which partial or full cost coverage could come from the
California Department of Resources Recycling and Recovery (CalRecycle) HHW
Program grants.
Waste Disposal and/or Recycling would be equal to HHW facility operating cost of
approximately $1.24 per pound (taken from Fiscal Year 2016/17 figures).
Staffing or Service Costs:
• Central San Staff—Add a full-time position for an additional HHW
Technician. Most likely long-term, staff time would be split between the
homebound service and the HHW facility. For this report, the full cost of
one full time HHW Technician II with 219% overhead is used to estimate
the cost.
• Contract Staff— Use Chemist level contract staff to drive the Central San
vehicle.
• Contracted Service — The cost of a DTD service would include staff time,
fuel, and vehicle maintenance. The waste could be brought to the HHW
Facility (Pricing based on the City of San Ramon).
Fuel and Waste Disposal Staffing or Estimated
Truck (12,000 per Service Cost Annual Cost
Maintenance year)
A. District Staff $1.24 per
Operated $1,500 month pound $76 per hour $191,000
B. Contract $1.24 per
Staff Operated $1,500 month pound $42 per hour $84 000
C. Contracted Service (charge per appointment at 200 appointments per year)
Stericycle N/A $1.24 per $125 per $40,000
(as an example) pound Appointment
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 35 of 84
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D. Contracted Service (Same as San Ramon model and pricing). Since capital,
maintenance, and waste disposal are included in the cost per household, estimated
costs of this service are based on populations mentioned above:
• 11% of Contra Costa County's population have a disability
• 4.5% of Contra Costa County's population are 65 years or older and disabled
Estimated number of HHW
service area residents that are
disabled 11% of 516,000 or $381,900
57,000. $6.70 per
DTD Contractor Estimated number of HHW household
service area residents that are
disabled and over the age of 65 $154,100
4.5% of 516,000 or 23,000.
* Need to add cost of a utility box truck. Assume $80,000, if not using grant funding.
Alternative Funding or Partnerships:
Grant funding or partnerships may be available through various local agencies
including:
• Contra Costa County Transit Authority's Contra Costa Mobility Management Plan
provides transportation strategies for the County's seniors, persons with
disabilities, and persons with low-income
• Contra Costa Area Agency on Aging
• Contra Costa County Developmental Disabilities Council
• Independent Living Resources
• Contra Costa County In-Home Support Services
April 25, 2018 REEP Committee Meeting Agenda Packet- Page 36 of 84