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Home My WebLink About11.c. Biennial presentation on Emergency Management and Continuity of Operations Programs Page 1 of 21 Item ll.c. Central Contra Costa Sanitary District March 15, 2018 TO: HONORABLE BOARD OF DIRECTORS FROM: SHARI DEUTSCH, RISK MANAGEMENT ADMINISTRATOR REVIEWED BY: PHILIP R. LEIBER, DIRECTOR OF FINANCE AND ADMINISTRATION ANN SASAKI, DEPUTY GENERAL MANAGER ROGER S. BAILEY, GENERAL MANAGER SUBJECT: BIENNIAL PRESENTATION ON EMERGENCY MANAGEMENTAND CONTINUITYOF OPERATIONS PROGRAMS Attached is the Emergency Management Program presentation. GOAL THREE: Be a Fiscally Sound and Effective Water Sector Utility Strategy 2- Manage Costs GOAL FIVE: Maintain a Reliable Infrastructure Strategy 3- Protect District Personnel andAssets from Threats and Emergencies ATTACHMENTS: 1. Emergency Management Program presentation March 15, 2018 Regular Board Meeting Agenda Packet- Page 235 of 275 Page 2 of 21 3/15/18 EMERGENCY MANAGEMENT PROGRAM Board of Directors Meeting March 15, 2018 Shari Deutsch Risk Management Administrator OVERVIEW Emergency Management Lifecycle Mitigation • Preparedness • Response • Recovery Continuity • Continuity ■ 1 March 15, 2018 Regular Board Meeting Agenda Packet- Page 236 of 275 Page 3 of 21 3/15/18 EMERGENCY MANAGEMENT LIFECYCLE DEFINITIONS Recovery Mitigation Actions taken after an Efforts to reduce the emergency to restore effects or risks and resume normal associated with hazards. operations. Continuity Response W Preparedness Actions taken during an Actions taken prior to an emergency to save lives, emergency to facilitate property,and the response and promote environment. readiness. ■ Continuity Actions taken to prevent disruption to Mission-Essential Functions. This influences all four phases of emergency management. EMERGENCY MANAGEMENT LIFECYCLE COMPONENTS Recovery: • Cost Recovery—Federal Mitigation: Emergency Management Hazard Mitigation Plan Agency(FEMA),California Master Plan Office of Emergency Services Capital Projects (CalOES) • Permanent Repairs • Coordination A Continuity Response: Preparedness: • Plans—Emergency Action Policies/Authority Plan(EAP),Emergency Capability Assessment Operations Plan(EOP) Plans—Emergency Action • Communications Plan(EAP),Emergency • Coordination %4Operations Plan(EOP) • Emergency Protective Training Action Supplies/Equipment • Documentation Continuity: • Supplies/Equipment Continuity of Operations Plan(COOP) • Supplies/Equipment 2 March 15, 2018 Regular Board Meeting Agenda Packet- Page 237 of 275 Page 4 of 21 3/15/18 ARF :. MITIGATIQN HAZARD MITIGATION PLAN Central San is part of a 35-Agency Multi-Jurisdictional Plan Five Year update was completed in 2017 CalOES/FEMA approval pending, expected March 2018 Risk Management staff served as Vice-Chair of Steering Committee Engineering and Operations assisted in preparing Central San's Annex 18.Central Contra Costa Sanitary District...................................................... 18.t 1I.-d Mitigation Plan Point of C'......................................................................... 181 J—diction Profile M_ JsdLc181 Capability A.,,—e.— 1841—U sse.- 1841—Ug t—th(M—Pb— hbbues_____________--_ _-- 18.5 hmsdiction-SpeciEc K.OzA EL—dE—t EU9tny N 18.61h—d[iikRa ciEc Vul¢emtnLhes .— ' 18.7 Elazad Rsk ltanlmg ..... .... .- 189S1 ofP—i—Fl—Aca 189 E1a�d MmgehrmAehonPlav�dEwhah�ofA ISm®s__ _-- - 18.10 Adddti d _.....d.. .........................................................................—.._..—.._ 18.11 Review and Eocmpomfionof"-----frrThisAmea.....—.—.._..—.—.._..—.— I 3 March 15, 2018 Regular Board Meeting Agenda Packet- Page 238 of 275 Page 5 of 21 3/15/18 HAZARD MITIGATION PLAN 2017 update includes consideration of climate change for each hazard Also includes consideration of human-caused hazards Terrorism • Cyber threats • Pipeline/tank failure • Hazardous materials release Annual review encourages development of new projects and additional coordination with other agencies Board adopted update on 3/1/18 I. PREPAREDNESS 4 March 15, 2018 Regular Board Meeting Agenda Packet- Page 239 of 275 Page 6 of 21 3/15/18 ELEMENTS OF PREPAREDNESS Policies / Authority Capability Plans Training Supplies and Equipment POLICIES / AUTNORITV General Manager Emergency Authority - Board of Directors Resolution 2010-089 General Manager Delegation of Authority Proclamation of Local Emergency Emergency Procurement Procedures Reserve Policy / Emergency Fund ($5M) 5 March 15, 2018 Regular Board Meeting Agenda Packet- Page 240 of 275 Page 7 of 21 3/15/18 CAPABILITY: THREE LEVELS Compliance ReadinessResilience c� r Gertra\ Sar COMPLIANCE Central San meets the criteria to request federal and/or state disaster recovery funds: Central San has an Emergency Operations Plan and complies with the Safety Environmental Management System (SEMS) and National Incident Management System (NIMS) Central San conducts at least one Emergency Operations Center activation exercise per year 6 March 15, 2018 Regular Board Meeting Agenda Packet- Page 241 of 275 Page 8 of 21 3/15/18 READINESS Personnel are sufficiently trained and equipped to respond to most kinds of emergencies Investment of time, resources in planning and preparedness efforts, including: Providing ongoing training and exercises Assessing broader universe of risks and implementing preventive measures Linking Emergency Operation Plan with Continuity, Mitigation, etc. Coordinating with other jurisdictions RESILIENCE The capacity of people, organizations or systems to adapt to changing conditions and withstand and rapidly recover from disruption due to emergencies (FEMA) Incorporates the ability to maintain essential functions during a disaster — continuity response efforts occur at the same time March 15, 2018 Regular Board Meeting Agenda Packet- Page 242 of 275 Page 9 of 21 3/15/18 PLANS Hazard Mitigation Plan (HMP) -Mitigation • Five Year Plan with Annual Reviews • Maintained by Risk Management Emergency Action Plan (EAP) - esponse • Activated immediately after an event • Maintained by Safety staff Emergency Operations Plan (EOP) - Response • Activated by General Manager emergency response needs exceed capability • Maintained by Risk Management Continuity of Operations Plan (COOP)- Continuity • Activated by General Manager when normal operations are disrupted up to 30 days • Maintained by Risk Management Supporting Plans—as needed by law and/or event conditions EMERGENCY ACTION PLAN SAFETY DIRECTIVE 13.0 nnl..Y c...nvn 2A N�11 s.rNa. •n. 1A Filll'OSl.FA11..... .............. 1 10AESPOrO6unE8 .7 4.0EMEFWEMCr rgisiC+iq.MTEW................................................. SA FM Fft G.T r+E•OO. .................................................................7 CENTRAL CONTRA COSTA SANITARY pI STR C7 eo LVAp/ M$1WLOwGOM+M ) .6 .osw�*FR.wPucv .v EMERGENCY ACTION PLAN 90 -60KµEi1TEGEMC.F9 .17 v0 FM EMEA-X-CY ,+3 illAA . EARTMWAIOC 11lRRQlLY... ........i .14 SRF ETY DIRECTIVE 13.0 .........15 iXRihR OF VIOIiMCi............ 110 PVMGN F+4 WS .16 1l0 •n65>1RF.ti , BWpL1iw - All MiRTlJC2LdliROL ROOM HOTIFIOA]Id!'ROOlOiJPLS .........19 i70 SR..riMri .70 00 O*AGEWC,w"O,nrp EOuiPr EW ,V P�ew —lw .73 GFrp'--f o.s..o.. narlri•nr2 E+x+�+n..C.n Ewwepn........ .. ..............73 .1Lx+.+•�++1&I+[N YraCw+.Q Ova nsq•... ..............H .-w.�Mra crrrgmr�ca1wd re!arcru• .7s 8 March 15, 2018 Regular Board Meeting Agenda Packet- Page 243 of 275 Page 10 of 21 3/15/18 EMERGENCY OPERATIONS PLAN • 1995 Plan met draft SEMS requirements • 2010 Plan met both SEMS and NIMS requirements • Subsequent updates included addition of emergency communications plan, backup Emergency Operations Center(EOC) information, etc. • Next update will incorporate Plant Operations Emergency Response Flowcharts Comprehensive EMERGENCYons MANAGEMENT oarEMERGENCY P L A PLAN[V Plan OPERATIONS PLAN - Updated to —010 Updated to Maintain Improve _ Compliance — w Readiness 1995 2010 2016+ - EXAMPLES OF SUPPORTING PLANS • Pumping Stations Emergency Response Plan • Sewer System Overflow Response Plan • Contingency Plan • Clearwell Emergency Response Plan • Household Hazardous Waste Facility Emergency Response Plan 47 9 March 15, 2018 Regular Board Meeting Agenda Packet- Page 244 of 275 Page 11 of 21 3/15/18 TRAINING Annual EOC Activation Exercise Introduction to Emergency Management, SEMS, NIMS 'A _ Intro to Emergency Management �or�known�xs ano,zoa,o�d xn� — r -- 10/24/17 September 2017 EOC Activation Exercise SUPPLIES AND EQUIPMENT MULTI-PURPOSE ROOM r ' 10 March 15, 2018 Regular Board Meeting Agenda Packet- Page 245 of 275 Page 12 of 21 3/15/18 OTHER EMERGENCY SUPPLIES � T I� s WAY 1 lY 1. RESPONSE 11 March 15, 2018 Regular Board Meeting Agenda Packet- Page 246 of 275 Page 13 of 21 3/15/18 COMMUNICATIONS TOOLS: RESPONSE AND SITUATIONAL AWARENESS Landline Phone — Government Emergency Telecommunications Service (GETS) Cards co.emmam emeryercr rCA ONTRA MTA S ITARY DIST 4373 0399 2488 rpey PSI: 1bu PSM�MumGr - Regular Radios Cell Phone — Wi-Fi Protected Setup (WPS) coming 2018-19 Satellite Internet: I; COMMUNICATIONS TOOLS Satellite TV:�DIREcry Project 25 Radios (Interoperable) Ham Radios (3 licensed techs) ALSO: TV, AM Radio, Social Media . CM I�CBS NOA- 12 March 15, 2018 Regular Board Meeting Agenda Packet- Page 247 of 275 Page 14 of 21 3/15/18 OR ELSE. . . Sonoma County unprepared,uncoordinated in emergency response to October wildfires,state review finds WOES IA uoams -•••-•=•a• Mf PA LiMOOCCT I Rb—yx m1a 11:]]PA1 Public Aln[end W—g Program Aise.imene!et Sonoma Cwn,x FeGeery 28,1018 The 34-page report said Sonoma County Emergency Services Manager Christopher Helgren's decision not to deploy a federal alert system called Wireless Emergency Alert{WEA}was based on limited awareness of how quickly the fires were advancing and an incomplete understanding of the technical capabilities of the system. DAMAGE ASSESSMENT GUIDES CC=SMUMENV INSPECTION GUIDE Applied Wafer Pumps :t1v.e.n,ni wares: it 8ewir.evae: .........,wn..,.W...........w Applied 5'Jn[er Pumps garter her :sp T.pp.e: -rrh�enterwM.eut �q nee epnhp Gir•nCyw.e•rp ..� 1 h � 13 March 15, 2018 Regular Board Meeting Agenda Packet- Page 248 of 275 Page 15 of 21 3/15/18 MUTUAL AID • California Water/Wastewater Agency Response Network (CaIWARN) — Joined in 2009 • California Master Mutual Aid Agreement • no party shall be required to deplete unreasonably its own resources, facilities, and services in furnishing mutual aid • the responsible local official in the jurisdiction requiring mutual aid assistance remains in command of the incident response and directs the use of personnel and other resources • California Master Mutual Aid Agreement • Provides trained EOC personnel to requesting agencies •'4 MUTUAL AID: RESOURCE TYPING FEMA has only adopted interim resource types for a subsection of - wastewater resources and positions WATER&WASTEWATER in the Resource Typing Library MUTUAL AiD&ASSISTAN CE p RESOURCE TYPING MANUAL V Apm 2Wt3 WATER PUMPS.WASTEWATER — MAIN American Water Works Association Resource - _ - Typing Manual: Developed in 2008 _ CaIWARN has incorporated this by reference .- 14 March 15, 2018 Regular Board Meeting Agenda Packet- Page 249 of 275 Page 16 of 21 3/15/18 MUTUAL AID: SLOW OR NOT AVAILABLE California fire officials request$100 million to fig mutual-aid system Mutual aid response to Wine Country fires Unfilled mutual aid requests Many requestsfor helpdunng me eunyhours of the for engines statewide North gay fires weal u_n,_red. While mem rlty of vAldflomM Callfornla haslncreased In nl[erlt years,it has ba[ofne mac difficult For the state to send assistance ..Engh.smw.sred/."l--1 whha.11.a[2c bases to local agcncles M need. ■tYaM 135136 101! .. ...aaaaaaaaa ((�15a un111EM res�. hb6alln MM 101E ..... assess as .......... 2014 MM W)GINW1,00calgMR tSNa�bLpr/tur NSPYaa 7{1R 201! - �rn_n.-_�rnnnnorrnv aaaaaonaoq WO dam.w.zvlo w1e •11yHp agwprwarapacW WpvrawwaE.l'�^xnun or�rM v. and rlmrx�anol au.da Mloa��W Ri Ifl. sanwcw�.aaa.armrs rs.,K.r NSA" - I a.. RRRDINATIRN 15 March 15, 2018 Regular Board Meeting Agenda Packet- Page 250 of 275 Page 17 of 21 3/15/18 COORDINATION • Central San Staff serves on Operational Area Council • Sponsored by Contra Costa County Office of Emergency Services • Shares best practices among public entity emergency management staff • Coordinates multi-agency drills • Facilitates multi-jurisdictional emergency planning efforts (i.e. Hazard Mitigation Plan) • Urban Area Security Initiative (UASI) • Offers grant-funded training throughout Bay Area RESPONSE: STOPS THE BLEEDING WEATHER STORM CAUSES SINKHOLE, SEWAGE LEAK IN ORINDA Bypass pumping was our � emergency response. 16 March 15, 2018 Regular Board Meeting Agenda Packet- Page 251 of 275 Page 18 of 21 3/15/18 RECOVERY Permanent Repair is part of Recovery t r may.s; -�y k4 94iW ��4 U' M� r r r #+e Public Entity fronts the cost, CaIOES and FEMA may reimburse FEMA: PUBLIC ASSISTANCE SUBAWARD FUNDING [,L FEMA obllEateS 46 41 , �Iv� APPLICANT Ogre funds to Recipient 41 4001° COLLABORATION yP Subreclplent completes Recipient curKlucts work and requests Applicant Briefings goseoul of Its projectfs) SUBAWARD FORMULATION Applicants submit Recipierri certifies r Requests for Public Applicant rdentiftes completion(wtihtn Preliminary Damage Assistance Mithln 30 and reports all 180 days of project Assessment Damage of Declalalioni damage completion)and FEMA iwithin 60 days of closes projects} State/territory/TntKy FEMA approves Kickoff Meetrrtej submits Doctaration Applicant RPAS FEMA closes request iwiithin 30 Develop protect Scope the Applicant days of incident) FEMA cord is of Work and costs Kickoff Meatine FEMA closes the Presidential (within 21 days find Recipient Disaster PA Program Declatatlon of RPA approvall conduct E>tA&lefkte Award 1 17 March 15, 2018 Regular Board Meeting Agenda Packet- Page 252 of 275 Page 19 of 21 3/15/18 DOCUMENTATION REQUIRED TO GET THERE ro 0 CL w m m m e'aa- �• 4 O I ,pnj S n C q CONTINUITY — KEEPS THE HEART BEATING Components Continuity of Operations Plan (30 days) • Coordination with Emergency Operations • Key Personnel trained and available s • Alternate Work Sites / Locations Devolution and Reconstitution 18 March 15, 2018 Regular Board Meeting Agenda Packet- Page 253 of 275 Page 20 of 21 3/15/18 CONTINUITY OF OPERATIONS PLAN • Used Water Research Foundation template for water sector agencies • Incorporated HAZUS results from 2017 Hazard Mitigation Plan process into risk assessment • Defined and Prioritized Mission Essential Functions • Cataloged Vital Records and Data (1Weser :.EPA Fele r Business Continuity Planning for Water Utilities:Guidance Document '1 COOP: TEMPLATE CHAPTERS 1A B USI N ESS CONTI NU ITY PLAN I NTRODU CTI ON--------------------------------------------------------------------------------9 2-0 00NCEPT0F0PERATIONS----------------------------------------------------------------------------------------------------------—15 3-0 MISSION ESSENTIAL FUNCTIONS------------------------------------------------------------------------------------------------19 4-0 CRITICAL RESOURCES---------------------------------------------------------------------------------------------------------------------25 5-0 VITAL RECORDS AND DATA----------------------------------------------------------------------------------------------31 6-0 ALTERNATE FACILITIES----------------------------------------------------------------------------------------------------33 7-0 DELEGATION OF AUTHORITY---------------------------------------------------------------------------------------------------------37 8-0 SUCCESSION PLANNING-----------------------------------------------------------------------------------------------------------------39 9-0 ALERT NOTIFICATION PROCEDURES----------------------------------------------------------------------------------------------41 10-0 DEVOLUTION----------------------------------------------------------------------------------------------------------------------------------43 11-0 RECONSTRUTION---------------------------------------------------------------------------------------------------------------------------45 12-0 TESTS,TRAINING,AND EXERCISES 47 I 19 March 15, 2018 Regular Board Meeting Agenda Packet- Page 254 of 275 Page 21 of 21 3/15/18 COOP: STILL To Do 6-0 ALTERNATE FACILITIES------------------------------------------------ CONTINUITY 79 FIE 1FG._ OFUPERATIUNS PLAN 9-0 ALERT NOTIFICATION PROCEDURES--------------------------- 1100 DEVOLUTION--------------------------------------------------------------- it-0 RECONSTTLITION-------------------------------------------------------- 120 TESTS,TRAINING,AND EXERCISES 47 f ETI N ? 20 March 15, 2018 Regular Board Meeting Agenda Packet- Page 255 of 275