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HomeMy WebLinkAbout07.a. Receive 2017 Sanitary Sewer Overflow Annual Report Page 1 of 13 Item 7.a. Central Contra Costa Sanitary District February 15, 2018 TO: HONORABLE BOARD OF DIRECTORS FROM: PAUL SEITZ, COLLECTION SYSTEM OPERATIONS DIVISION MANAGER REVIEWED BY: ANN SASAKI, DEPUTY GENERAL MANAGER ROGER S. BAILEY, GENERAL MANAGER SUBJECT: RECEIVE COLLECTION SYSTEM 2017 SANITARY SEWER OVERFLOW ANNUAL REPORT Attached is the presentation in support of this item. Strategic Plan Tie-In GOAL ONE: Provide Exceptional Customer Service Strategy 1 - Foster Customer Engagement and Awareness GOAL TWO: Strive to Meet Regulatory Requirements Strategy 1 - Strive to Achieve 100% Permit Compliance in Air, Water, Land and Other Regulations, Strategy 2- Strive to Minimize the Number of Sanitary Sewer Overflows GOAL FIVE: Maintain a Reliable Infrastructure Strategy 1 - Manage Assets Optimally Throughout Their Lifecycle ATTACHMENTS: 1. 2017 Annual Report of Sanitary Sewer Overflows February 15, 2018 Regular Board Meeting Agenda Packet- Page 22 of 77 ANNUAL REPORT OF SANITARY r0 � r SEWER OVERFLOWS Paul A. Seitz Division Manager Collection System Operations Division February 15, 2018 - - s February 15, 10r.Board M - Pqnia 91 nf 77 3 8 Ove rf I ows 2 .50 per 100 Miles No Capacity Overflows y_ COMPARATIVE DATA FOR 2017 FROM STATE DATABASE -d • Number of 31149 11001 38 Ove rf I ows Total Volume 38,687,984 13,168,882 330,226 (Gallons) Overflows per 4.22 6.62 2.50 100 Miles Average Volume 121286 13,156 81690 per SSO (Gallons) * Information from CIWQS as of 1/30/18 tiy .'"February 15, 2018 Regular Board Meeting Age - Pnrip 9rnf 77 OVERFLOWS COMPARISON 1999 =2017 NUMBER OF OVERFLOWS 180 - 162 160 143 141 35 140 1 1 123 120 107 100 _ _. 81 86 80 - _ `!tea 73 63 60 - 43 49 48 49 43 ,- 37 40 38 40 20 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 OVERFLOW QUANTITIES 101r,-7- ___-N -Size of • (Gallons) Number in 2016 kL Number in 2017 Greater Than or 4 4 Equal to 1,000 Between 100 and 999 12 10 Between 10 and 99 16 18 Less Than 10 8 6 Total Overflow Volume 29,200 gallons 330,226 gallons* * The SSO on Miner Road (243,100 gallons) and Reliez Valley Road (79,045 gallons) attributed 97.6% of the total overflow volume in 2017 .'"February 15, 2018 Regular Board Meeting Age - Pgni- 97 nf 77 2017 OVERFLOWS BY CITY 12 10 U) O 8 J LL ry W O g LL O ry w m 4 Z 2 0 Alamo Lafayette Martinez Orinda Pleasant San Walnut Hill Ramon Creek CITY 2017 OCAUSES Other Plug, 13% -� Physical Defect, 5% Rags, Rock, Debris, 8% Grease, 5% Roots, 68% .'"February 15, 201 eeting Age - Pqni= 9Q nf 77 2017 OVERFLOWS BY PIPE SIZE AND TYPE ■ABS ■ACP I CIP ■ HDPE L- PVC VCP 25 20 U) O J ol 15 w O U- 0 O w 10 m � 1 z 5 2 0 6" 8" 10" 12" 18" PIPE SIZE Fphriinry I q npn n Pnrk-pt- P-qrip '10 r%f 77 'goe�--= l CATEGORY 1 OVERFLOWS ANY VOLUME OF WASTEWATER THAT REACHES THE WATERS OF THE STATE 9 8 7 U) 06 J LL Of Lu 5 O LL 04 ry Lu m 3 z 2 1 0 2012 2013 2014 2015 2016 2017 YEAR • Completed 656 miles of scheduled cleaning footage and 103 miles of routine cleaning footage. Cleaned 759 miles of sewers . Annual frequencies are 1, 2, 3, 6 and 12 months CCTV'd 167 miles of sewers. Completed 70 spot repairs and 60 structure adjustments. Accomplished over 16,156 cleaning schedules and work orders that were completed on schedule 99% of the time. Received and cleared over 26,000 USA requests on time. Completed 987 services on vehicles and equipment. DOT regulated services were completed on schedule 100% of the time. Up time for vehicles was greater than 95%. • • or Conducted survey of 100% of all customers' emergency calls. 197 Customer Surveys were sent to ratepayers. 46 surveys were submitted for a return rate of 23%. Average Customer Service rating was 3.97 out of 4.0. Received a rating of 4.0 for 10 months of the year. Average response time was 40.7 minutes. -• _r 1 -• _ --•-------------- • ------------ -- _•- • ■ Questions ?. .'"February 15, 201 egular oa eeting Ag - Pqnp '14 nf 77