HomeMy WebLinkAbout02. Receive the Excellence in Information Technology (IT) Practices Award from Municipcal Information Systems Association of California (MISAC)Page 1 of 2
Item 2.
Central Contra Costa Sanitary District
November 2, 2017
TO: HONORABLE BOARD OF DIRECTORS
FROM: JOHN HUIE, INFORMATION TECHNOLOGY MANAGER
REVIEWED BY: PHIL LEIBER, DIRECTOR OF FINANCE AND ADMINISTRATION
ANN SASAKI, DEPUTY GENERAL MANAGER
ROGER S. BAILEY GENERAL MANAGER
SUBJECT: RECEIVE THE EXCELLENCE IN INFORMATION TECHNOLOGY(IT)
PRACTICES AWARD FROM MUNICIPAL INFORMATION SYSTEMS
ASSOCIATION OF CALIFORNIA (MISAC)
Staff is pleased to report that Central San has received its first MISAC Excellence in IT Practices Award.
Only 21 of these were awarded this year with most going to California cities. Central San is one of only five
special districts to receive the award in 2017.
MI SAC is comprised of public agency information technology professionals working throughout California.
It promotes the understanding and strategic use of information technology within local government
agencies through sharing of best practices. This organization is highly active with online mailing lists to
discuss relevant topics, professional development opportunities presented throughout the year, site visits
to tech industry locations in the private sector, and sharing of collective wisdom of IT Managers throughout
cities and special districts across California. The single largest event each year is the annual MI SAC
conference at which time the MI SAC Awards are presented.
The Excellence in IT Practices Award is intended to foster and recognize outstanding governance and
operational practices. The program has two levels, Achievement, and the higher level of Excellence. The
submission and evaluation process requires the submission of a detailed questionnaire that examines
practices across the following subject areas:
• Budget and Strategic Planning
• Purchasing
• Operations and Staffing
• Customer Satisfaction
• I nternet
• Project Management
• Professional Development and Training
• Disaster Preparation and Recovery
• Security
• Base Level Services
November 2, 2017 Regular Board Meeting Agenda Packet - Page 5 of 303
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Each subject area requires detailed descriptions of how agencies meet the requirements. Applicants must
develop and provide extensive documentation to back up responses to the questions. The 2017 Central
San application packet was almost 200 pages. Under the direction of the Board of Directors, and with the
support of management, the IT Team has made vast improvements in every category listed above.
Once applications are submitted to MI SAC, they are evaluated and rigorously scored by volunteer I T
Managers from peer agencies. Not every agency that applies for this award receives it. Many individual
questions are mandatory, and missing even one of them will disqualify an agency. In addition to scoring
the application, the agencies are given feedback on areas for future growth. I n order to qualify for this
award in subsequent years, agencies need to demonstrate that they have addressed these areas. This
helps to keep the award meaningful as it motivates agencies to have continuous improvement year over
year.
This award represents over two years of ongoing effort and accomplishment. Central San has truly
demonstrated excellence due to the vision of the Board Members, who have recognized how critical
technology is to the success of this organization, and who have backed that up by supporting staff and
providing funding and resources to accomplish these improvements.
None of this could have been accomplished without our competent and dedicated IT team which is
comprised of Tim Hiteshew, Dennis Chebotarev, Roy Li, Imran Chaudhary, Jose Vega, Matt Hart, George
Solivar, Damon Dun, Joseph Smith, and John Huie. Others who assisted with this effort include Ted Barry,
who retired this year, and Velisa Parks who helped to assemble the final packet and to ensure that it met
the submission standards and accuracy requirements.
Mr. Jeff Lewis, representing MI SAC, will present the award to the Board at the meeting.
Strategic Plan Tie -In
GOAL FOUR: Develop and retain a highly trained and innovative workforce
Strategy 1 - Ensure Adequate Staffing and Training to Meet Current and Future Operational Levels
GOAL SIX: Embrace Technology, Innovation and Environmental Sustainability
Strategy 2 - Evaluate Business Processes and Optimize Business Operations, Strategy 3 - Encourage the Review and
Testing of Promising and Leading Technology
November 2, 2017 Regular Board Meeting Agenda Packet - Page 6 of 303