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HomeMy WebLinkAbout16.a. (Handout) President Causey Report and Announcements16. NACWA Utility Leadership Conference (Handout) Peer -to -Peer Solving Today's Utility Challenges Together July 23 — 26. 2017 Most handouts from the conference are available online at the NACWA website for all information described below. Attended the following NACWA Committee Meetings: Water Quality Legal Affairs Utility and Resources Management Facilities and Collection Systems Legislative and Regulatory Policy Major takeaways from the Committee meetings: • COREgrowth, Building Utility Leaders of the Future Program — leadership development program reviewed and promoted — uses Wiley's Work of Leaders model — Regional mentorship program • Use integrated planning for alternative CWA framework for nutrient/pathogens • EPA 5 year review of Recreational Criteria • Discussed NACWA letter on Enforcement and Flexibility in the New EPA — move to net environmental benefit driver • Ag not a friend of SEPs — EPA may be moving to eliminate SEPs — this is a developing philosophy for EPA in the new administration • County of Maui litigation on direct hydraulic connections for liability from effluent disposal to ground water — new theory of liability for Keeper organizations. • Wipes continue to be problem with industry and labeling —NACWA TAF funded project moving forward • Lots of discussion of the wipes industry attempts to override DC law on wipes —Kimberly Clark lead industry opponent in DC • PVC pipe legislation — now is the time for legislation in states — DCwater has facts and figures to support legislation • Concerns with illegal discharges from rest homes — education program needed for toilet traps and what can or cannot be put into toilets — new area of concern for many. • Presentation by Logan Olds, Victor Valley — large P3 programs (several contracts entered into by agency)and new revenue generation program — energy self sufficiency (CCCSD needs to go and see this agency; maybe invite Logan to speak to staff) — monetize assets of the agency his goals — lots of business case evaluations • EPA doing regional workshops on Effective Utility Management (CCCSD should apply for EUM Recognition of Excellence in Management Award next year) • Community Service webinars being presented — SF PUC September 25, 2017 Attended Three Plenary Sessions with following observations ✓ Composing your world o Role of the soloist o Role of the improviser o Role of the listener o Roles of effective leaders ✓ Consider annual Vice Mayor roundtable for CCCSD's served agencies — regional peer -2 -peer ✓ Peer -2 -Peer — regional mentorship with local agencies especially small with large; possibly engage other local industries for learning and sharing opportunities ✓ Large WERF research project on Investing in Water ✓ Very successful Rate Commission in MSD St Louis — meet every four years during rate setting process only — see handout for Finance Panel for description ✓ MSD St Louis has strong debt policy — nice presentation graphs — 30% paygo ✓ DCwater replacing their ERP over next three years — very large project — may have valuable lessons for CCCSD replacement ✓ Discussed Spending Affordability Guidelines and impacts on poverty levels throughout a service area — industry rate fatigue coming across the country ✓ Agencies should expect the future treatment and collection system sewage volumes to be reduced significantly in the next decade ✓ Rate payer affordability especially at and below poverty level needs attention — low income rates becoming more prevalent across the country ✓ Consider Quarterly Innovation Council — DCWater ✓ Smart covers being used as asset management and cleaning needs coordination — shows reduction in cleaning needs by 94% (Wow!) ✓ 80% of customers in the future will be touched by smart phones not by newsletters and the like — changing dynamics in the industry outreach programs — must manage this area of the business — industry moving to digital contact with customers ✓ Private sector innovation drivers o Customer experience changing — high customer expectations o Revenue management — new revenue sources explored o Network smart — quality in network o Production — resource management — SCADA o Asset management o Workforce management ✓ Current estimates that 30 to 50% of household water is wasted ✓ Big data will drive future of the wastewater industry especially treatment and collection system maintenance management — sensors, data management, IOT, instrumentation ✓ Does CCCSD need a instrumentation master plan for use of big data? ✓ Drive down O&M — each dollar reduction funds $7.00 of CIP ✓ How much does it cost to do things — WASSA does monthly cost estimating across the agency especially the collection system, reports to the Board — compare to outside contracting ✓ Use of disruptive technologies — how to allow agencies to implement this- start with something small to move to this philosophy Attended the NACWA Awards Program — CCCSD Platinum 19 NACWA Utility Leadership Conference Peer -to -Peer Solving Today's Utility Challenges Together July 23 — 26. 2017 Most handouts from the conference are available online at the NACWA website for all information described below. Attended the following NACWA Committee Meetings: Water Quality Legal Affairs Utility and Resources Management Facilities and Collection Systems Legislative and Regulatory Policy Major takeaways from the Committee meetings: • COREgrowth, Building Utility Leaders of the Future Program — leadership development program reviewed and promoted — uses Wiley's Work of Leaders model — Regional mentorship program • Use integrated planning for alternative CWA framework for nutrient/pathogens • EPA 5 year review of Recreational Criteria • Discussed NACWA letter on Enforcement and Flexibility in the New EPA — move to net environmental benefit driver • Ag not a friend of SEPs — EPA may be moving to eliminate SEPs — this is a developing philosophy for EPA in the new administration • County of Maui litigation on direct hydraulic connections for liability from effluent disposal to ground water — new theory of liability for Keeper organizations. • Wipes continue to be problem with industry and labeling —NACWA TAF funded project moving forward • Lots of discussion of the wipes industry attempts to override DC law on wipes — Kimberly Clark lead industry opponent in DC • PVC pipe legislation — now is the time for legislation in states — DCwater has facts and figures to support legislation • Concerns with illegal discharges from rest homes — education program needed for toilet traps and what can or cannot be put into toilets — new area of concern for many. • Presentation by Logan Olds, Victor Valley — large P3 programs (several contracts entered into by agency)and new revenue generation program — energy self sufficiency (CCCSD needs to go and see this agency; maybe invite Logan to speak to staff) — monetize assets of the agency his goals — lots of business case evaluations • EPA doing regional workshops on Effective Utility Management (CCCSD should apply for EUM Recognition of Excellence in Management Award next year) • Community Service webinars being presented — SF PUC September 25, 2017 Attended Three Plenary Sessions with following observations ✓ Composing your world o Role of the soloist o Role of the improviser o Role of the listener o Roles of effective leaders ✓ Consider annual Vice Mayor roundtable for CCCSD's served agencies — regional peer -2 -peer ✓ Peer -2 -Peer — regional mentorship with local agencies especially small with large; possibly engage other local industries for learning and sharing opportunities ✓ Large WERF research project on Investing in Water ✓ Very successful Rate Commission in MSD St Louis — meet every four years during rate setting process only — see handout for Finance Panel for description ✓ MSD St Louis has strong debt policy — nice presentation graphs — 30% paygo ✓ DCwater replacing their ERP over next three years — very large project — may have valuable lessons for CCCSD replacement ✓ Discussed Spending Affordability Guidelines and impacts on poverty levels throughout a service area — industry rate fatigue coming across the country ✓ Agencies should expect the future treatment and collection system sewage volumes to be reduced significantly in the next decade ✓ Rate payer affordability especially at and below poverty level needs attention — low income rates becoming more prevalent across the country ✓ Consider Quarterly Innovation Council — DCWater ✓ Smart covers being used as asset management and cleaning needs coordination — shows reduction in cleaning needs by 94% (Wow!) ✓ 80% of customers in the future will be touched by smart phones not by newsletters and the like — changing dynamics in the industry outreach programs — must manage this area of the business — industry moving to digital contact with customers ✓ Private sector innovation drivers o Customer experience changing — high customer expectations o Revenue management — new revenue sources explored o Network smart — quality in network o Production — resource management — SCADA o Asset management o Workforce management ✓ Current estimates that 30 to 50% of household water is wasted ✓ Big data will drive future of the wastewater industry especially treatment and collection system maintenance management — sensors, data management, IOT, instrumentation ✓ Does CCCSD need a instrumentation master plan for use of big data? ✓ Drive down O&M — each dollar reduction funds $7.00 of CII' ✓ How much does it cost to do things — WASSA does monthly cost estimating across the agency especially the collection system, reports to the Board — compare to outside contracting ✓ Use of disruptive technologies — how to allow agencies to implement this- start with something small to move to this philosophy Attended the NACWA Awards Program — CCCSD Platinum 19