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HomeMy WebLinkAbout08.a.1)a) (Handout) 70th Anniversary Open House Post Event Debrief70TH ANNIVERSARY OPEN HOUSE POST EVENT DEBRIEF Emily Barnett Communication Services & Intergovernmental Relations Manager AuGusT 18, 2016 AVAL PLANNING • Nine months of exhaustive Open House Planning Committee meetings tte 8.a.1 )a) (Handout) PLANNING • Addressing every possible need/concern for customer safety, comfort and engagement MORNING OF... o Nearly 100 employee volunteers 08/18/16 2 MORNING OF... o Orchestrated set up ACCOMPLISHMENTS • Over 1,000 attendees • Attendance by 20 local elected officials • 301 full treatment plant tours • Plant Bus Tours for all bused in attendees • 380 Household Hazardous Waste Facility tours • Strong media recognition — 5 print stories, 12 online stories/ads, high social media presence, live internet and TV streaming • Showcased commitment to environment • Stayed within budget • Aligned with the District's Strategic Plan Positive customer feedback 6 08/18/16 08/18/16 HAPPY CUSTOMERS! HAPPY EMPLOYEES! 08/18/16 LAST BUT NOT LEAST... FUN