HomeMy WebLinkAbout03. (Handout) Proposed Revisions to Mission, Vision, and Goalsour vision
3.
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To be an industry leader in water sector services, resource recovery and
overall environmental stewardship.
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Our Mission pratned revs,
To provide our customers with the highest level of services through wastewater -water
sector and resource recovery solutions, while leading the industry in environmental
stewardship and sustainability.
Our values
People
• Value customers, and employees and water sector partners
• Respect each other
• Work as a team
• Celebrate our successes-and learn from our challenges
Community
• Foster excellent community relationships
• Be open, transparent and accessible
• Build broad partnerships
• Understanding of (customer or stakeholder ? ?) service level expectations
Principles
• Be truthful and honest
Be fair, kind and friendly
Take ownership and responsibility
Leadership and Commitment
• Work effectively and efficiently
• Promote a passionate and empowered workforce
• Encourage continuous growth and development
• Inspire dedication and top - quality results
Our Goals
• Provide exceptional customer service
• Protect public health and the environment
• Be a fiscally sound and effective public- utilib resources agency (water sector
utilit
• Develop and retain a highly trained and innovative workforce
• Maintain a reliable and cost - effective infrastructure
• Be an industry leader in technology, innovation and environmental sustainability
• Financial viability through life cycle costing policies