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HomeMy WebLinkAbout03. (Handout) Goals, Levels of Service & Implementation Strategies for CWMP3. (KA40tA� CCCSD Comprehensive Wastewater Master Plan Goals, Levels of Service & Implementation Strategies REEP Committee Meeting October 16, 2015 C Ca P--- 110% E/guie M-Wor ,V W-dO wm Walo. ° Outline of Presentation Purpose of Meeting Definitions How do Goals, Drivers, LOS & Strategies Work Together? Review of Goals and Levels of Service (Handout Table) Evaluation Criteria Next Steps Understanding the following will be critical for the Master Plan... The definitions and relationships of the terms: — "goals" — "drivers" — "levels -of- service" — "strategies" 2. How Goals, Drivers, LOS and Strategies work together. 3. How we will use the Goals and LOS to compare and rank the alternatives, and to reach the recommended strategies for implementation. Reach agreement on the Goals and LOS descriptions /wording. 2 Definitions .. Levels of Service (metrics) "Drivers" Implementation Strategies "Goals" - Definition Goals are major accomplishments, which if achieved, collectively help to ensure that the District meets its core mission. a Goals reflect the core values, aspirations, and vision of the District. Goals are stated as outcomes, and do not typically contain metrics (e.g. "Minimize flooding ", or "Minimize CSOs ") "Levels of Service (LOS)" - Definition Goals are linked to defined metrics (levels of service, or "LOS "). The LOS metrics provide a quantifiable means to compare and rank the best combination of projects and programs to meet the goals. The LOS metrics are tools to track and measure progress towards the goals, and to make mid -point corrections, if needed, during implementation of the CIP program. W. Levels of Service are Minimum Performance Metrics to be Met by Alternatives • Specific — target a specific area of improvement. • Measurable — an indicator of progress • Assignable — can be assignable who will do it • Realistic — within budget and time constraints • Time - related — deadlines for results Planning "Drivers" - Definition Planning drivers are those forces inside and outside the District that are obstacles or constraints to meeting the Goals and LOS objectives. Outside drivers are typically not in the control of the District: — Aging infrastructure — Regulatory requirements — Planned growth — Planning setting (e.g. geography, climate change) Inside drivers, or "management directives ", are within the control of the District: — Improve efficiencies and effectiveness — Maximize resource recovery (minimize waste) 5 Implementation "Strategies" - Definition Strategies are specific plans and actions designed to achieve a major outcome, and are composed of: — Policies = predetermined principles for guiding decision - making (e.g. "never hit first "). — Projects = have a start and a finish, and typically result in the creation of an asset and /or mission critical functionality. — Programs = on -going activities that sustain a series of intended outcomes; defining who, what & when. ON CWMP GOALS 1. Meet existing and reasonably foreseeable regulatory requirements. 2. Achieve economic and environmental stability. 3. Be a leader in the wastewater industry. 4. Provide exceptional customer service. 5. Maintain a reliable wastewater infrastructure. Goals are Supported by Measurable Levels of Service (LOS) Objectives, which are Supported by Strategies Goal LOS • - • Invest in CtP ndR liability A • _ Facilnres Standards 1 7 The CWMP will address six major "drivers" - or needs for future facilities Address aging facilities Maintain performance and reliability of existing asset functionality. Meet regulatory Meet existing and anticipated future regulatory requirements requirements to operate a legal plant, protect the environment, and safeguard public health and safety. Accommodate planned Increase capacity in a phased program to growth accommodate planned growth. Improve efficiencies Minimize life -cycle cost/benefit and achieve and cost - effectiveness economic stability. Maximize resource Advance cost - effective integrated water recycling. recovery opportunities biosolids reuse. and energy self- sufficiency to help extend limited resources. Address climate Plan for future impacts due to climate change, change including sea level rise, and design storms. Review of Goals & LOS Matrix 1. Review of Goals: A. Are the goals complete? B. Are any goals overlapping /redundant? C. Are the goal descriptions /wording adequate? 2. Are the LOS listings complete for each goal? A. Are any LOS descriptions overlapping /redundant? B. Are the LOS descriptions /wording adequate? 9