HomeMy WebLinkAbout04. (Handout) Survey1. Please indicate your zip code (#6?a4
ZIP:
2. Please indicate where your birth year falls.
OBefore 1925
O1925 -1945
O1946 -1964
O1965 -1980
O1981 -1996
3. How long have you lived in Contra Costa County?
OLess than 5 years
OBetween 5 -10 years
OBetween 11 and 20 years
OOver 20 years
*4. What are the top three community issues you care about?
1
2
3
Fire and emer9ency
O
O
O
medical service
Parks and recreation
O
O
O
Planning and zoning
O
O
0
Police
O
O
O
Public schools
O
O
Q
Public works (streets, storm
O
O
O
drains, maintenance of
public buildings)
Sanitary sewers
O
O
a
Waste water
O
O
O
Water
O
O
0
Other (please specify)
f
9
5. If you saw or experienced a sewer overflow or backup, which agency would you call?
ElFire department
Sanitation district
F1Water district
ElPolice department
Other (please specify)
6. Who collects and treats your wastewater?
0 Contra Costa County
0 Central Contra Costa Sanitary District
0 Contra Costa Water District
0 East Bay Municipal District
0 My city
0 1 don't know
7. What do you think is the purpose of Central Contra Costa Sanitation District?
8. How are you billed for sewer /wastewater at your home?
Monthly
Every other month
Annually by the sanitation district
n Annually in my property tax bill
1 am not sure
9. If you have had the opportunity to interact with the Central Contra Costa Sanitation
District, on a scale from 1 -10 with 10 being best, how would you rate your interaction?
I have not
1 2 3 4 5 6 7 8 9 10 interacted
with CCCSD
0 0 0 0 0 0 0 0 0 0 0
f
e
10. Are you aware or have you used any of the pollution prevention services offered by
Central Contra Costa
Sanitation District?
Unaware
Aware
Used
Have not used but know how
to use
Household Hazardous
El
F
El
F
Waste Collection Facility
Pharmaceutical Disposal
E
❑
El
Program
FOG (Fats, Oils and
El
F-1
F
Grease) Program
Overflow Protection Device
El
F-1
1-1
El
Program
Treatment Plant Tours
Speaker Bureau
F1
School Programs
F-1
F
FI
Recycled Water
F-1
F
Earth Day /Environmental
FI
El
F�
F
Events
11. What do you expect from a wastewater district?
12. What to do you think about the quality of water of wastewater /sewer service that is
provided to your residence?
OSatisfied
OSomewhat satisfied
OSomewhat dissatisfied
ODissatisfied
13. What is your first source for news?
OInternet
ONewspaper
ORadio
OOther (please specify)
I— �
19. please indicate your agreement or disagreement about rates.
Yes
No
I think $1•.20 a day or $439
O
O
a year is reasonable for
sewer service.
I know that these rates are
O
O
below the average of sewer
agencies in the local area.
If it were clearly
O
O
communicated why
sanitation services were at
risk, t would consider
paying more to correct the
conditions that pose: that
risk.
Why?
20. Given a clear and valid reason, what percentage of increase in sewer service charges
is reasonable?
OMore than 20% or over $88 a year
O20% or $87.80 a year
O15% or $65.85 a year
O10% or $43.90 a year
O5% or $21.95 a year
ONo amount of an increase is reasonable.
Comments:
24. Did you know..,.
Yes, I did know that.
No. I did not know that.
CCCSD's treatment plan
a
O
uses 400 million gallons of
recycled water each year to
run the plant?
Recycled water is in the
O
O
mission of other local
organizations also?
35-40 million gallons of
O
O
treated water is released
into Suisin Bay daily?
CCCSD has had 16 years of
O
O
regulatory compliance?
Comments: