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HomeMy WebLinkAbout03.g. Employee Survey Update (PowerPoint)EMPLOYEE SU4VEY UPDATE Board Workshop - January 20, 2015 Central Contra Costa Sanitary District WHAT ARE THE TWO THINGS THAT YOU WOULD LIKE TO SEE CHANGED TO IMPROVE EFFECTIVENESS AND PERFORMANCE WITHIN YOUR DIVISION? Staffing Technology Communication Training Accountability Leadership 28 28 �I -- 27 23 22 20 WHAT ARE THE TWO THINGS THAT YOU WOULD LIKE TO SEE CHANGED TO IMPROVE EFFECTIVENESS AND PERFORMANCE WITHIN YOUR DIVISION? Staffing _ _ 28 Technology 28 Communication 27 Training 23 fA bi lity 22 dership 20 Improved Strategy & Direction 8 Micro - management by Supervisors /Board 5 Improved Leadership 4 Other 3 Tota 1 20 Improved Strategy & Direction Micro- management by Supervisors /Board Improved Leadership Other Total Selected Quotes: 3 20 We need to set clear objectives, and work towards them, instead of bouncing from one fire to the next. Clearer direction, better communication. Upper management and the board need to let us do our jobs and get out of the way. A supervisor that leads by example. Clearer expectations from new management team. WHAT ARE THE TWO THINGS THAT YOU WOULD LIKE TO SEE CHANGED TO IMPROVE EFFECTIVENESS AND PERFORMANCE WITHIN THE ORGANIZATION? Communication 25 Technology 20 Accountability 12 Staffing 10 Training 7 WHAT ARE THE TWO THINGS THAT YOU WOULD LIKE TO SEE CHANGED TO IMPROVE EFFECTIVENESS AND PERFORMANCE WITHIN THE ORGANIZATION? Leadership 30 Communication 25 Technology 20 Accountability 12 Staffing 10 Training 7 Board of Directors (12) Management (12) General (6) •. • • • -• Adherence to Board Governance Model 11 Other Total Selected Quotes: 1 12 The Board needs to focus on the big picture and future regulatory requirements, and less in the details which should be handled by staff. Return Board to oversight and policy role. The Board of Directors should focus more to Policy and trusting staff to handle the details. Board should stand back and let the GM do his job and take responsibility for his performance. Change the Board to become pro employee. More active /working supervisors and managers 4 Other 4 Communicating Organizational Direction 2 Consistency in Management 2 Tota 1 12 Selected Quotes: Management to get more familiar with what their workers do. Less manager positions or make them working managers. Monthly updates from management on our direction and the progress toward that direction. Vision setting and measuring. Develop trust and "buy -in" from employees before implementing new direction. Consistency in leadership. Organizational Direction Improved leadership Micro - management by Board /Management Total The District needs to have a clear, long term direction. 3 2 1 a Develop trust and "buy -in" from employees before implementing new direction. Concentrate on being effective rather than efficient. Better Leadership by Example. Reduce /Minimize "micro- management" by Board /Executive Leadership.