HomeMy WebLinkAbout05.a.2) (Handout) General Manager Additional Written AnnouncementBoard Meeting of August 14, 2014 (H 9
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Additional Written Announcement:
PHONES & INTERNET SERVICE DISRUPTED
d) AT &T Outage Disrupts Phone and Internet Service to District
The AT &T outage that has disrupted both incoming and outgoing phone and internet
service to the District began late Tuesday. With the outage still in effect , staff responded
by posting the Emergency Sewer Overflow number on the opening page of the District's
website Wednesday morning, August 13.
Staff also contacted, via outside phone lines, news /editors' desks to inform them of the
outage and ask them to list the Emergency Sewer Overflow number. These included the
Contra Costa Times; KCBS -AM radio; Claycord.com; and TV stations KGO; KPIX; KTVU;
KABC.
As of Thursday morning, phone service has been restored and there is limited e-
mail /internet access for business related issues only. As a result of the outage and its
impact, staff will be conducting an internal assessment to determine areas for
improvement to maintain business continuity.