HomeMy WebLinkAbout08.a. (Handout) Draft FY 2014-15 through 2015-16 Strategic PlanCentral San
Proposed Strategic Plan
for
2014 -15 through 2015 -16
Mission and Values
Goals and Strategies
June 19, 2014
-tc�CD Central Contra Costa Sanitary District
Protecting Public Health and the Environment
Mission Statement
Original
To protect the public health
and environment by:
r Collecting and treating
wastewater
Recycling high quality
water
Promoting pollution
prevention.
Revised
To protect public health and
the environment by:
Collecting and treating
wastewater
Values Statement
Original
We will achieve our goals by
valuing:
Each other
Ethics and integrity
A healthy and safe environment
Community relationships
The meeting of commitments
All aspects of diversity
Revised
We achieve by valuing:
Each other
Ethics and integrity
A healthy and safe environment
Community relationships
The meeting of commitments
GOAL ONE
Meet all Regulatory Requirements for the Good
of the Community and Environment.
Strategy 1
Strive to achieve 100% permit compliance in air,
water, land and other regulations.
Strategy 2
Strive to reduce the number of sanitary sewer
overflows by continuing Best Management
Practices.
GOAL TWO
Ensure Financial Stability
Strategy 1
Maintain a Fair and Equitable Rate Structure.
Strategy 2
Address Unfunded Liability, minimizing it in the future.
(reduce unfunded —seems disjointed..)
Strategy 3
Implement prudent risk management processes and
District exposure to risk.
GOAL THREE
Develop our Human Capital Resources
Strategy 1
Conduct a staffing needs assessment.
Strategy 2
Develop and implement a District - centric leadership
development program.
Strategy 3
Provide appropriate coaching, mentoring and development
resources for staff to be successful in current and future
positions.
GOAL FOUR
Be a Leader in the Wastewater Industry
Strategy 1
Become the Utility of the Future through sustainable practices that
minimize waste, maximize resources, protect the ratepayer, improve
the community, and embrace innovation.
Strategy 2
- Increase recycled water production to augment the region's water
supply while expanding access to recycled water for Central San
customers.
Strategy 3
- Complete IT Master Plan integration throughout
GOAL FIVE
Provide Exceptional Customer Service
Strategy 1
Make a concerted effort to understand customer expectations and
degree of satisfaction with District services.
Strategy 2
Increase District interaction with local, state and federal officials.
Strategy 3
Develop Business Plan, integrating a prioritizing initiatives identified in
the Strategic Plan.
Strategy 4
Continue Emergency Operations preparation throughout the District to
best respond in the event of a catastrophe.
GOAL SIX
Maintain a reliable wastewater infrastructure
at a reasonable cost with an awareness of critical
components
Strategy 1
Establish an Asset Management Program.
Strategy 2
Make capital investments to maintain existing infrastructure and build
new infrastructure at the appropriate time.
Strategy 3
Use Asset Management Plan for a periodic update to the infrastructure
master plan.
Strategy 4
Increase enforcement of Overflow Protection Device ordinance.
Questions