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HomeMy WebLinkAbout06.d.1) (Handout) Revised Letter to Property Owners re Billing Error from Erroneous EBMUD DataDecember 16, 2013 Property Owner Name Address City, CA Zip Dear Property Owner Name: �Kanclout� PHONE: (925) 228 -9500 FAX: (925) 676 -7211 tivtim.centralsan.org ROGER S BAILEY General Alonager KENTON L. ALAI Counsel jar the District (510)808.2000 ELAINE R. BOEHAIE Secretan of the District The Central Contra Costa Sanitary District (Central San) recently became aware of a problem with the annual sewer bills for a small number of our non - residential customers. In working with these customers we determined that the water consumption data we received from East Bay Municipal Utility District ( EBMUD) was incorrect for this small group of users. This water consumption data is used to calculate your annual sewer bill. Our review indicates that your parcel was overcharged $_ for fiscal year 2013 -14. We apologize and Central San has submitted a correction to the Contra Costa County Tax Collector. We have been advised that the Tax CollectorGw will be sender -ye -a revised bill after the first of the year which reflects the adjustments or provide a refund. Central San and EBMUD are working together to ensure that we produce accurate sewer bills and are implementing several procedural and technology changes to prevent this from happening aga4i in the future. If you have any questions regarding your bill, please feel free to contact the Central San sewer billing staff at (925) 229 -7115. If you have any questions regarding the updated property tax bill or payment thereof, please contact the Contra Costa County Tax Collector at (925) 957 -5280. Sincerely, Roger S. Bailey Alexander R. Coate General Manager General Manager Central Contra Costa Sanitary District East Bay Municipal Utility District