HomeMy WebLinkAbout07.a.1) Report on permit counter connection fee collection matters and proposed fee recovery plan7. a. 1)
Central Contra Costa Sanitary District
October 11, 2012
TO: THE HONORABLE BOARD OF DIRECTORS
VIA: ANN FARRELL, GENERAL MANAGER l W
JARRED MIYAMOTO- MILLS, PROVISIONAL ENVIRONMENTAL
SERVICES DIVISION MANAGER,i�
FROM: THOMAS BRIGHTBILL, SENIOR ENGINEER
SUBJECT: COLLECTION OF OUTSTANDING FEES -
SUMMARY AND RECOMMENDATIONS
This memo presents an update on the review of fees identified in the Outstanding Fee
Report. Fees totaling $214,490 from 44 parcels have been identified as having no
issues preventing collection and these property owners will receive collection letters.
An additional 56 parcels have fees that are possibly collectible as described in the
memo.
Staff will collect fees following the four recommendations below:
1. If property ownership has changed, the District will bill the person who owned the
property at the time fee was incurred. If a contractor is associated with this work,
the District will send the contractor an invoice as well at the property owner. If
the previous property owner or contractor cannot be located, the District will not
bill the current property owner.
2. If the District has been aware that a fee is owed for more than four years, there
may be some legal issues affecting fee collection and the District will not bill
property owners for these fees.
3. All fees will be updated and charged at current rates.
4. Property owners will be required to have uninspected work televised (CCTV) in
the presence of a District inspector to determine whether the sewer meets the
District's standards. In the case that deficiencies are identified, the property
owner will be required to correct the deficiencies immediately or agree to the
recording of a "Notice of Uninspected Work" on the property.
Each of these issues as well as several procedural improvements that have been
implemented as a result of the review are presented in this memo.
Collection of Outstanding Fees
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BACKGROUND
An audit report prepared by Bartle Wells Associates submitted in March 2012, and
Outstanding Fee Reports run by staff identified up to $21.4 million in "entered, but
uncollected fees" in CCCSD's SunGard enterprise software. Concurrent with the
preparation of the audit report, CCCSD staff began a thorough investigation of these
fees. Each of the 1,762 items from the report was individually reviewed and grouped
into one of the following classifications:
• Active application
• Possibly collectible
• Main line extensions
• No fees currently due
• Paid in full
• Partial payment
• Payments in progress (Capacity Use Agreement, CAD, AVAD, septic conversion
installment)
• Septic conversion
• Other fees less than $1,000
Depending on the classification, the documents and data sources reviewed included:
• Notes in SunGard
• Aerial photographs taken in 2000, 2004, 2008, 2009, and 2011
• Building permits obtained from local building departments
• Review of CCTV inspection reports and video
• Field inspections
In each case where a determination was made that a fee was not owed, the supporting
information was reviewed by at least two District engineers. Five presentations
between March and July 2012 were made to provide progress updates to the Board of
Directors.
As the review progressed, the amount of fees classified as Possibly Collectible was
reduced from $7.8 million in mid -May 2012 to the present figure of $572,512, which is
broken down as follows:
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a. Ready for collection letter
b. Ownership changes
c. Discovery date issues
d. Inquiry or inspection letter
e. Septic conversion (field testing in progress)
f. Collections in progress
TOTAL
Number of
Arn lications
44
8
11
10
18
9
100
Fees
$214,490
32,175
46,343
38,908
152,704
87,892
$572,512
Review of each of the 44 applications designated as Ready for Collection Letter
provided clear evidence that a fee is owed. In these cases, property ownership has not
changed and the length of time the District has known that a fee is owed does not
exceed four years.
The effects of property ownership change and discovery date are discussed in the
Issues Section below along with the District's approach for fee collection in these cases.
After reviewing 10 of the parcels it was still unclear what work, if any, had been
performed and if a fee was owed. Inquiry and Inspection Letters have been prepared
and mailed to each of these property owners requesting that they schedule a time
where a District inspector can inspect their property and conclusively determine what
work was performed and if any fees are owed.
Similarly, a review of 18 parcels in the Septic Conversion category could not
conclusively determine if those parcels had connected to District facilities. Field
inspections of these parcels are in progress.
Finally, collection efforts on 9 parcels were already in progress prior to the start of the
Outstanding Fee Report review. These collection efforts are still ongoing.
ISSUES
During the fee review process, several questions related to collection of fees owed were
identified. These issues are discussed below with a listing of options and a
recommendation for each of them as we begin the collection phase of the program.
1. Who should be billed if property ownership has changed since the fees were
incurred?
The District Code allows collection of fees owed from several parties including the
current property owner, even if they were not the owner at the time the fee was
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incurred. Current District practice in cases where property ownership has changed
between the time that a fee is incurred' and the time that District becomes aware that a
fee is owed is to bill either the person who owned the property at the time the fee was
incurred or the contractor who did the work that incurred the fee.
Affected Properties:
8 parcels with ownership changes only
$32,175 in potentially collectible fees
Options:
• Bill the person who owned the property when the fee was incurred.
• Bill the contractor who did the work that incurred the fee.
• Bill both the person who owned the property when the fee was incurred and the
contractor who did the work that incurred the fee, if known.
• Bill the current property owner if billing the other parties is unsuccessful.
• Do not bill where property ownership has changed and write off fees.
Staff Recommendation:
Bill both the person who owned the property when the fee was incurred and, if
known, the contractor who did the work that incurred the fee. If these parties do
not respond to a letter and invoice seeking payment, locate other property owned
by those parties on which a certificate of unpaid charges can be filed to secure
payment. If no such property can be located, write off the fees owed.
Do not attempt to collect fees from a current property owner if property ownership
has changed and the District is unable to collect from either the contractor or the
property owner who incurred the fee.
2. Should collection of fees discovered more than four years ago be pursued?
For the purpose of collecting fees owed, the Discovery Date (the date when the District
first became aware that a fee was owed) is defined as the earliest of the following:
• the date that a note was placed in the file or in the SunGard software indicating
that a fee was owed,
• the date that a Sewer Service Charge was first levied (for new construction) or
increased (for Second Living Units and expansions), or
' Typically the time a connection is made
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• the date when the fees owed were identified in the current review process.
The existence of an application in the SunGard system should not be considered as an
awareness that a fee was owed since applications are often entered for work that does
not go forward.
District Counsel has indicated that there are several sections of the Civil Procedure
Code that could limit the District's ability to prevail in the unlikely event a dispute over
fees discovered more than four years ago went to court.
Affected Properties:
11 parcels2
$46,343 in potentially collectible fees
Options:
• Bill all fees owed regardless of Discovery Date.
• Do not bill for fees owed where the Discovery Date is more than four years ago.
Staff Recommendation:
Do not attempt to collect fees owed that the District has known about for more
than four years.
3. Should fees be billed at current rates or at the rates in effect when the fees
were incurred?
The District Code requires that fees be billed at the rate in effect at the time the
unpermitted connection is discovered, rather than at the rate that may have been in
effect when the work was done and the fee incurred. Current connection fees reflect
the current cost of a parcel's share of the total value of District assets and charging
property owners at the current rate reflects the current value of their share of District
facilities and other assets. The current rate of other fees reflects the District's current
cost of service.
Charging fees at current rates provides an incentive for applicants to pay fees when
they are initially due to avoid being liable for higher fees later. However, in the current
situation, an amnesty program that allows property owners (or contractors) to pay fees
at the rate that was in effect when the fee was incurred may speed collection.
2 Five of these parcels have had an ownership change as well
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Affected Properties:
At least 44 parcels (those receiving collection letters). It could be higher if other
categories of parcels are included.
Options:
• Charge capacity and other fees at current rates
• Charge fees at rates in effect when a connection was made
Potential Effect
Total fees at current rates3: $279,805
Total fees entered in SunGard 4: $214,490
Difference between total current fees
and total fees per SunGard: $ 65,315
Average percent increase in total fees: 30%
Staff Recommendation:
If the fees are increased to current rates, the average increase would be 30 %.
Based on this nominal increase, staff recommends charging all fees at the
current rate.
4. Should work be inspected and should inspection fees be charged?
Sewer work that was performed and is associated with applications listed in the
Outstanding Fee Report was not inspected during construction. While it should be
noted that the property owner owns and is responsible for the maintenance of the side
sewers, enforcement of District Standards for these private sewers protects both current
and future property owners from improper work.
Since the work was not inspected by the District and the majority of the work is buried, it
can be quite difficult to determine whether the completed work conforms to District
Standards. Current District practice when work that was built without a permit is
discovered is typically to require a CCTV inspection as well as excavation and
3 Based on the 44 parcels ready for collection letters. Eight additional parcels are proposed in
recommendation #1. Additional parcels may be added after inspection letter and septic reviews are
completed.
4 Some fees in SunGard have been updated over time while others are the original fees.
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inspection of the connection points. When such an inspection is done, compliance with
specific standards for pipe material, diameter, slope, bedding, cover, and installation of
cleanouts and overflow prevention devices (OPDs) is verified and proper function of the
sewer is ensured.
The District typically requires that any non - conforming work discovered during an
inspection be replaced. If this is not practical or the property owner is not cooperative,
an option would be to develop and record a Notice of Unpermitted Work on the
property. Such a notice would alert future property owners that unpermitted sewer work
has been performed and that the work has not been inspected by the District. This
notice would likely result in eventual correction and inspection of the deficient work,
fulfilling the District's code enforcement obligation and ensuring that all sewer work
meets District standards. The specific language for the notice would need to be
reviewed by District Counsel, as would procedures for filing and removal of the notices.
Affected Properties:
Likely to be between 44 and 100 parcels
Options:
• Require CCTV inspection of side sewers. Such an inspection would identify any
defective pipe joints and sags.
• Require the installation and inspection of an OPD if none is present.
• Require property owners to excavate and expose the entire side sewer to allow
inspection.
• Require property owners to excavate and expose the points of connection at
each end of the work to allow inspection.
• Record a Notice of Unpermitted Work on the property.
• Perform no inspections.
Staff Recommendation:
Require CCTV inspection of side sewers in the presence of a District inspector
where unpermitted work has been done to identify any defective pipe joints and
sags.
Require the installation of OPDs as required by District code if none is present.
The property owner may file an application for exemption under District code if
applicable.
Develop a "Notice of Unpermitted Work" with District Counsel. The notice or
agreement could be used for side sewers that are functional, but do not comply
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with District standards but the property owner considers it impractical to replace
the work at this time.
PROCEDURALIMPROVEMENTS
To prevent the accumulation of future unpaid fees for work that is not expected to
proceed, the following procedural changes have been implemented or will be
implemented shortly:
Regular reviews of Outstanding Fee Reports
The Development Services Supervisor now runs and reviews the SunGard Outstanding
Fees Report monthly. The results of the review are included in the Permit Counter
Monthly Report to management.
Closing out inactive applications and permits
Where an application has been entered in the SunGard system, and no permit has been
issued within 18 months, and where field verification indicates that no work has been
performed, the application will be closed and the applicant will be notified by mail that a
new application must be filed, a District permit obtained and applicable fees paid before
any sewer work is done.
Where the field check indicates that sewer work has begun or is imminent, the property
owner and contractor (if any) will be notified that a District permit must be obtained and
fees paid prior to any further sewer work. If sewer work has commenced, a Notice of
Violation (NOV) will be issued and, if necessary, code enforcement proceedings will be
initiated.
Permits will retain an "active" designation in the SunGard system for 6 months.
Inspectors will conduct regular drive -bys where permits have been issued, but no
inspection has been requested. If five months pass with no activity, the permit holder
will be notified by mail that the permit will be closed and that a new permit will be
required for any further work if an extension is not requested and approved.
Closing out inactive applications and permits will reduce the number in the system to
those that are actually "active" so that applications- with -fees included in the monthly run
of the Outstanding Fee Report will indicate only those where collections are likely.
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Collection of fees at the time of application for new residential unit equivalents
where no new connection will be made to the District's public sewer
District Code specifies that fees are to be collected when a connection is made to the
District's public sewer system. For a significant number of applications, the proposed
work will not involve a new connection to the District's system; rather the new work will
connect to the customer's private building plumbing or side sewer.
Permit counter staff now collects fees for this category of work at the time an application
is filed, rather than when the roof and rough framing inspections have been completed.
This ensures that fees are collected in a timely manner.
Commitment from all local building departments to included District in final
inspection
Over the past several months, Development Services staff met with the building
inspection department supervisors in each of the local jurisdictions within the District to
review procedures for the approval of plans and inspections when both building permits
and CCCSD permits are required. All agencies have agreed to give the District prior
notice of final inspection and pending issuance of Certificates of Occupancy for any
project where District fees or permits may be required. This will enable the District to
ensure that fees are paid before connections are made and placed into service.
TB:JM2:sdh
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