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Home My WebLink About03.j. Adopt revised job classification for Information Technology Administrator.Central Contra Costa Sanitary District 1 BOARD OF DIRECTORS �. .- J POSITION PAPER Board Meeting Date: November 17, 2011 subject: ADOPT REVISED JOB CLASSIFICATION DESCRIPTION FOR INFORMATION TECHNOLOGY ADMINISTRATOR Submitted By: Initiating Dept. /Div.: Debbie Ratcliff, Controller Administration /Accounting & Information Technology REVIEWED AND RECOMMENDED FOR BOARD ACTION: D. Ratcli C. Ko j�rave A. Farrell ames M elly, General Mnager ISSUE: Modifications to job classification descriptions require Board approval. RECOMMENDATION: Adopt the revised job classification description for Information Technology Administrator. FINANCIAL IMPACTS: None. ALTERNATIVES /CONSIDERATIONS: Do not adopt the changes, or modify as desired. BACKGROUND: At the time a position becomes vacant an opportunity is provided to review the job description, review the organization and recommend changes as needed or desired. Due to the upcoming retirement of the Information Technology Administrator, staff has reviewed the job description and is proposing modifications to reflect the current technological advances that have occurred since the last job description update in 2005, as well as experience and education requirements that could be found in comparable positions with other public agencies. An informal survey was conducted on the salary for the IT Administrator position. It appears that the current salary for the position should be competitive. No changes are being proposed at this time. The District communicated its intent to modify the job description to MS /CG on November 4, 2011, and MS /CG did not raise any concerns or objections to the proposed changes. Since the Human Resources Committee did not meet in November, this matter is being sent directly to the Board without Committee review. RECOMMENDED BOARD ACTION: Adopt the revised job classification description for Information Technology Administrator. C: \Users \danderson\App Data \Local \Microsoft \Windows \Temporary Internet Files \Content.Outlook \DVCG8C5G \Modification of Job Descriptions - IT Administrator 11- 17- 11.doc CENTRAL CONTRA COSTA SANITARY DISTRICT - - - Formatted: Top: 1.18 ", Bottom: 1.18 ", Different first page Effective: 11 /17/11 Deleted: 10/18/05 Range: S -83 Respirator Class: 3 INFORMATION TECHNOLOGY ADMINISTRATOR DEFINITION Plan, organize, and coordinate the District's computing and telecommunications environment. Supervise the Information `Technolo _gy Division Activities; including --------- Deleted: information desktop system, networks, telecommunications, and voicemail system, Serve as Deleted: t principal advisor to District managers on information systems. Coordinate work with Deleted: system other District departments to provide timely, cost - effective, integrated systems and Deleted: , desktop system, networks, related support. Perform related duties as required. telecommunications, and voicemail system; operate and coordinate the maintenance of the AS /400 computer; SUPERVISION RECEIVED AND EXERCISED and perform related duties as required Receive general direction from the Controller. Exercise direct and general supervision over subordinate technical personnel ----------- { Deleted:. consultants, and contractors. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Develop, implement, and manage a strategic level Information Systems Master Plan, including automation, wireless technology, electronic media, telecommunications, and outreach. Develop District -wide procedures to. achieve improvements in information systems services provided to departments and divisions. Operate and coordinate the operations and maintenance of District's computers, networks, servers, PCs, peripherals, software applications, and telecommunications. Develop and assist in negotiation of contracts for outside computer consultants and service companies; monitor work of outside computer consultants; administer service vendors and contracts. Provide leadership to the Division, and take necessary action to improve resource utilization, deployment, production, and performance District -wide. CENTRAL CONTRA COSTA SANITARY DISTRICT Information Technology Administrator (Continued) Prepare periodic reports on system operating performance, including, equipment- - - - - - - - - - i Deleted: such aspects as reliability, utilization bevel of efficiency, and current LT-projects . - - - - - - _ _ - Deleted: and Configure, standardize, evaluate, monitor, and troubleshoot the interaction of all District networks and systems. re are and maintain a Ion -term I.T. strate is plan to ensure efficient and productive - - D to eleted: sere as principal advisor - - -------------------- - - - - hardware and software use and support of District goals District managers on information ------------------ - - - - -- systemsprepare Develop and monitor an annual I.T. budget and I.T. development capital improvement Deleted: budget. Prepare an annual work plan integrated with the Section's budget. Deleted: compose Manage the ongoing upgrade and replacement of desktop computers and ancillary hardware and software, including e-mail, Internet, Intranet, financial information and customer billing systems, and phone systems. Implement software modules, upgrades, database conversions, and modifications. Author and implement a security policy and backup plan for the District networks and applications. Establish standards for system development, implementation, documentation, and computer operations procedures. Establish and maintain a disaster preparedness and recovery plan. Plan, organize, administer, review and evaluate the work of subordinate technical staff. Provide for training and development of staff. - - Represent the District at meetings, seminars, and conferences. Serve as principal representative at various user groups, Maintain liaison with equipment manufacturers'- representatives to ensure satisfactory support and to develop timely information regarding new technology and techniques. Recommend, coordinate, and provide technical and general training for system users. Deleted: Provide lead guidance to and coordinate departmental computer resource staff. Deleted: Establish back up relations among HTE Users Group Deleted: ; Deleted: maintain Evaluate departmental and District -wide ,information technology needs and develop -------- Deleted: MIS recommendations; coordinate purchase of system hardware and software. Establish and maintain "help" desk for mini and microcomputer users; coordinate the resolution of hardware and software technical problems; and troubleshoot the most challen inct hardware and software problems . - - - Deleted: the most challenging Formatted: Font: (Default) Arial -2- , Formatted: Centered r, CENTRAL CONTRA COSTA SANITARY DISTRICT Information Technology Administrator (Continued) Review and recommend changes in operating systems, software, and data bases, and software and hardware requests from user departments. Serve as project manager and team leader for interdepartmental and intradepartmental information system projects. Review, select, and oversee the installation and implementation of equipment, operating systems, and application software. Ensure the proper licensing and control of software with all licensing requirements. Attend meetings and make presentations related to information services and system acquisitions to various groups. Coordinate hardware communications, networking, and integration among the computer systems at the District. Research industry publications regarding technological developments and trends; identify necessary resources and make technical recommendations for the acquisition of hardware and software replacements and /or enhancements of major systems to ensure adherence to industry advances. , - Deleted: evaluate application to District activities and make recommendations. Perform related duties as required. MINIMUM QUALIFICATIONS Knowledge of Principles and procedures used for data management, networking, project --------- I Deleted: and ) management, network infrastructure and servers, mini - computers, virtual servers, SAN storage, PC's, laptops, electronic devices, wireless technology, telecommunications, including telephone and voicemail systems. Principles, practices, methods, and techniques used in the operation, maintenance, and administration of computer operating systems and hardware applicable to the administration of a wastewater utility. Distributed information systems, GIS, CAD, CMMS, SCADA, LIMS, security systems, and various databases. Personnel management, supervision, training and development. Effective communication and leadership techniques. Formatted: Font: (Default) Arias Formatted: Centered L-3P------------------------- - - - - -- CENTRAL CONTRA COSTA SANITARY DISTRICT Information Technology Administrator (Continued) Practices and procedures used in budget preparation and administration. -- - - Formatted: Top: 1.18 °, Bottom: 1.18 ", Different first page Ability to: On a continuous basis, analyze, identify, interpret, know, observe, problem solve, remember, understand, and explain mini and microcomputer software and hardware systems. Sit at desk and in meetings for long periods of time on a continuous basis; intermittently twist to reach equipment surrounding desk, perform simple grasping, pushing, pulling, and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; lift or carry weight of 25 pounds or less. Communicate via mobile communication device. - - j Deleted: Maybe required to c Establish and maintain cooperative- working relationships with those contacted in the course of work. Provide exceptional customer service to all internal and external customers. Operate and evaluate complex and difficult software and hardware systems. Troubleshoot the most complex hardware and software problems. Configure, monitor, and troubleshoot the interaction of computer and telecommunication networks. Keep current on changes, trends, and developments in the information systems industry. Maintain records to monitor complex systems and procedures. Prepare clear and concise reports, records, budgets, memoranda, correspondence, and other documents. Communicate clearly and concisely, both orally and in writing. Make articulate and effective presentations to various groups. - Deleted: Establish and maintain Experience and Education: those i cooperative-working relationships with p those contacted in the course of work.¶ Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain Formatted: Font: (Default) Arial the knowledge and abilities would be: zl Formatted: Centered Z--- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - CENTRAL CONTRA COSTA SANITARY DISTRICT Information Technology Administrator (Continued) Experience ive years of experience in computer operations and technical support for a -------- Deleted: Four networked system, including hree years of experience in system administrations _ - - Deleted: tWo supervision. and Droiect management. Education Equivalent to a bachelor's degree from an accredited college or university with major work in computer science, information systems, information technology, or a closely related field. Licenses and Certificates: Possession of a valid California Driver's License. Formatted: Font: (Default) Arial Formatted: Centered