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HomeMy WebLinkAbout08. Adopt proposed new Board Policy No. BP 034-Reporting Protocol for Ethics Hotline Page 1 of 5 Item 8. CENTRAL SAN BOARD OF DIRECTORS ' POSITION PAPER MEETING DATE: JUNE 7, 2018 SUBJECT: ADOPT PROPOSED NEW BOARD POLICY NO. BP 034 - REPORTING PROTOCOL FOR ETHICS HOTLINE SUBMITTED BY: INITIATING DEPARTMENT: KATIE YOUNG, SECRETARY OF THE SECRETARYOF THE DISTRICT DISTRICT REVIEWED BY: TEJI O'MALLEY HUMAN RESOURCES MANAGER PHIL LEIBER, DIRECTOR OF FINANCE AND ADMINISTRATION ANN SASAKI, DEPUTY GENERAL MANAGER Roger S. Bailey General Manager ISSUE Board approval is required for adoption of new Board Policies. BACKGROUND During 2018, several internal audits have been conducted by Central San's temporary internal auditor. One of the audits focused on the internal control environment at Central San and the reporting mechanisms available to employees and Board Members who may become aware of potential wrongdoing. Good practice is that employees be provided a way to anonymously report issues, apart from going through their chain of command, in which the potential fear of recrimination is possible. It was suggested by the internal auditor that a Board Policy be adopted for reporting mechanisms for processing anonymous information received from employees via a third-party hotline service for reporting potential fraud or misconduct. The California Sanitation Risk Management Authority (CSRMA) offers such a hotline (WeTip) to its pool membership at no additional charge. Central San is a member of CSRMA. June 7, 2018 Regular Board Meeting Agenda Packet- Page 76 of 446 Page 2 of 5 Attached for the Board's consideration is a proposed new Board Policy No. BP 034 - Reporting Protocol for Ethics Hotline. Also attached are the draft associated Administrative Procedures (AP 034) being developed to address the protocol for employees and Board Members. The Board does not typically review or approve administrative procedures; however, since these procedures will apply to the Board Members as well as employees, they are being presented for review and information. ALTERNATIVES/CONSIDERATIONS The Board may choose not to adopt the proposed policy, or may provide other direction to staff. FINANCIAL IMPACTS None. COMMITTEE RECOMMENDATION The Administration Committee reviewed both BP 034 and AP 034 at its May 8, 2018 meeting. It was the consensus of the Committee to recommend that the proposed policy and associated administrative procedures be changed to reflect that the Secretary of the District should report all calls to both the internal auditor and General Manager as appropriate. Both documents presented with this Position Paper have been modified in accordance with the Committee's recommendation. RECOMMENDED BOARD ACTION Adopt new Board Policy No. BP 034 - Reporting Protocol for Ethics Hotline. ATTACHMENTS: 1. Draft BP- 034 Reporting Protocols for Ethics Hotline 2. Draft AP - 034 Reporting Protocols for Ethics Hotline June 7, 2018 Regular Board Meeting Agenda Packet- Page 77 of 446 Page 3 of 5 Number: BP 034 Related Admin. Procedure: AP 034 Authority: Board of Directors Effective: CENTRALSAN Revised: CENTRALSAMORG Reviewed: Initiating Dept./Div.: Administration/SOD BOARD POLICY REPORTING PROTOCOL FOR ETHICS HOTLINE PURPOSE To establish a policy on reporting mechanisms for processing anonymous information received from employees via a third-party hotline service for reporting potential fraud or misconduct. POLICY The Board of Directors supports making available to employees and Board Members the opportunity to anonymously report any potential fraud or misconduct at Central San. The reporting avenue shall preserve anonymity and be separate from Central San management's normal reporting structure to prevent any potential barriers to the reporting of potential wrongdoing. Should the employee not wish to be anonymous, the employee shall be protected from retaliation. The Secretary of the District's office shall be responsible for cataloging and reporting information received via the hotline service to the General Manager, Internal Auditor, Deputy General Manager, District Counsel, and Department Directors as appropriate. [Original retained by the Secretary of the District] June 7, 2018 Regular Board Meeting Agenda Packet- Page 78 of 446 Page 4 of 5 Number: AP 034 Authority: BP 034 Effective: — Revised: Reviewed: CENTRALSAN - Date Initiating Dept/Div: Administration/SOD Signed: CENTRALSAMORG Katie Young, Secretary of the District Roger S. Bailey, General Manager ADMINISTRATIVE PROCEDURE REPORTING PROTOCOL FOR ETHICS HOTLINE 1. PURPOSE To set forth an Administrative Procedure for the Secretary of District on the reporting protocol for anonymous information received from employees and/or Board Members via the third-party Ethics Hotline (WeTip). 2. PROCEDURE/GUIDELINES a. Information about the Ethics Hotline will be provided in the Employee Handbook notifying employees of the ethics reporting service. Specific contact information, etc. can be found on bulletin boards throughout the District. b. When the Secretary of the District receives a report form the third-party service "WeTip", the Secretary of the District will catalog the item (incoming date, brief description and status (open, closed etc.)) on a log. c. Should the Secretary of the District be absent, the Assistant to the Secretary of the District will catalog the report. d. Incoming tips will generally be routed from the Secretary of the District to the Internal Auditor and General Manager for future assignment of investigation and subsequent follow-up. If the matter involves a Board Member, Department Director or the Deputy General Manager, it will be directly routed to the General Manager. If the matter involves the General Manager, it will be directly routed to the Board President. e. Reports from "WeTip" will be directed through the District Counsel when deemed appropriate. June 7, 2018 Regular Board Meeting Agenda Packet- Page 79 of 446 Page 5 of 5 Number: AP 034 REPORTING PROTOCOLS FOR ETHICS HOTLINE Page 2 of 2 f. At his discretion, the General Manager will inform the Board of Directors of any ongoing tips or investigations. [Original retained by the Secretary of the District] June 7, 2018 Regular Board Meeting Agenda Packet- Page 80 of 446